This experience was hands down the worst of my life. I had my personal items ruined, and some are also missing. The contractors that were hired to reconstruct my kitchen were the absolute worst EVER. They trashed precious items that I had stored in my garage and never replied, even when I sent photos. They ended up costing me $15,300K on the sale of my house (that I had to give back to the buyers). I could go on and on and on and on, but I am too exhausted from the whole ordeal to do so. I literally hate ATI and feel like I got completely screwed over. I asked for my name to be spelled correctly in the. ATI system many times, and even this survey comes across with it spelled wrong. THAT IS NOT MY NAME. That is not me. It is Michele Mandell. It's insulting.
Mark Nelson, project director, was very responsive and kept me informed of the schedule. The two workers who performed the emergency board up were very efficient. They did a good job and quickly
1. ATI did not complete their job without any explanation. 2. No response on my phone call and email several times.
They are the worst company I have ever dealt with. They did not nothihng but promise things. They had so many absences and delayed everything promised. Even the dishwater took a month to be picked up. I had to call.
They were helpful, flexible, and got the job done right.
They were very courteous and professional and had excellent workmanship.