Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Sherry J.
Saint Louis, MO, on Nov 23, 2021
They've done a great job. They listen well, are cooperative, and also exchanged info to come up with the best solution. They were very professional.
Review by WALTER W.
ALTON, IL, on Nov 18, 2021
I would highly recommend them. They were fantastic! They read us through the process the whole way through.
Review by Charlotte S.
SAINT LOUIS, MO, on Dec 15, 2020
They did an excellent job, were very professional, friendly, and prompt! We have absolutely no complaints about the workmanship. I would highly recommend hiring them for any construction needs!
Review by GERALD P.
SAINT LOUIS, MO, on Nov 02, 2020
They are a great company to work with.
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Answers from contractors near Godfrey, IL
We had new quartz countertop installed in our kitchen and shortly after a plate was dropped on the countertop - the plate broke and scratched the counter
William Wilson of ASAP Contracting & Roofing, LLC PRO answered:
Jan 31, 2016
I would suggest calling the original installer and let them buff it out.
how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?
Gene Frederic of Frederic Roofing PRO answered:
Jun 24, 2015
We recommend filing a complaint with the Better Business Bureu in your region. If the company has any standards, this should make them and other consumers aware of the issue and hopefully they dont m ... read more
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