Clinton and Jim were very nice to work with. We were pleased with the outcome.
Great people to work with.I am satisfied with work done by Empire 1
The communication with Empire was fantastic. They did a great job. I planned to use them for other projects around my home.
The installation went seamlessly. They were very professional and courteous.
Jim Sullivan, Mo, Amanda Orlando and team are absolute professionals. If you are looking to replace a roof on your home I cannot stress enough that Empire 1 should be part of the process. From the first time I met them until the last payment was made the team acted with my best interest in mind. If 10 stars were an option that is how many I'd give to Empire 1. You will not be disappointed with Empire 1 on the job.
I was looking to replace two skylights and they ended up doing the skylights and the roof. They went above and beyond.
They are wonderful. I was very happy. Everything is good so far. I have faith that if it wasn't, they would respond.
My wife was especially pleased with the clean-up. The guys were very careful with that and got up all the nails. They did a great job cleaning up.
There are simply come companies that are a pleasure to do business with and some that are not. Empire 1 was a pleasure. They were professional, pleasant, efficient and did a great job on my roof.
I’ve used Empire for 2 projects now and each time they have exceeded my expectations. They were accommodating, professional and fairly priced. I had delayed a project to 2022 due to budgeting and they honored the price quoted in 2021 despite other vendors telling me they needed to increase the old quote due to increases in labor & materials. I appreciated that accommodation, but more so the quality of work and being accommodating to a tight timeline. I wouldn’t hesitate to use them again or recommend them to someone else. They are a well run quality company!
Great looking roof and perfect service from Empire1
Everything told to us was done. Quality products and n/aprofessional workers.
The work site crew left a ton of nails, old roof shingles, plastic wrap debris and even a tool of theirs in my yard. Nails, new and used (bent), were scattered all over the lawn, bushes and driveway. Thus we were afraid to drive our cars in the driveway for fear of getting flat tires. My friend's tire did pick up a nail, luckily it didn't puncture his tire, it only got stuck in the tread. But still. Project Coordinator Jonathan had to send a 2nd crew over after the weekend to clean up what the installers left behind. I had photos of the debris. Jonathan was able to get a discount on the work for me. While I thought Jim in sales and Jonathan were very professional and responsive, the installation crew was careless and could use some training in leaving a job site clean.
I am completely satisfied with Empire , great work, organized and solid communication.
Awesome company to work with from the workers to the owner, everyone went above and beyond to make sure we were more than just “ satisfied “ but totally Happy with the entire project.
They were very clean, professional, and efficient. The work was done in a timely manner.
The quality of work was good. They were professional and cleaned up well.
Good job. On time and right the first time.
They were on time, very clean, and very professional. I definitely look forward to doing business with them again.
It was a pleasure dealing with the team at Empire 1 They installed a new roof, skylights, and gutters. Excellent workmanship, very knowledgeable staff, frequent and clear communcation throughout the process, job(s) started and finished exacty on time. Impeccable cleanup. I would definitely engage Empire 1 for future projects and would highly recommend them.
I am satisfied with the work from Empire 1 Home Improvements. Everybody was organized and efficient.
Everyone was professional and the work was completed fast and efficiently with very high quality materials. I couldn’t be happier.
Empire 1 gave me a fair quote for roofing project. The owner kept in touch with me before and after project was completed. Team was on time, started and finished within one day. Workers were courteous to me and my family. I would highly recommend them to anyone.
Installed new roof and Facia. Generally speaking job was done well. Excellent support Staff. Some minor issues which ere resolved to my satisfaction. The job was subcontracted out which was not communicated.
Empire 1 was quick to respond to the inquiry to replace my roof with an estimate and follow-up call. They were able to schedule the job in a proper time frame and complete the job within the days they estimated. The crew was professional throughout the whole process, cleaned up the site daily, and left the property the way it was found. I highly recommend Empire 1 for any home improvement needs!