Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Daniel H.
Milwaukee, WI, on Dec 19, 2018
They start out very professional and were clearly the best choice out of my options at the time. It was probably a lack of communication between their office staff and their installers that created the issues.
Review by Tom D.
Milwaukee, WI, on Aug 30, 2018
The quality of the workmanship and the crew were fantastic. Communication could have been a little better, but the quality of the work was outstanding.
Review by Bob S.
Milwaukee, WI, on Sep 07, 2017
I was amazed at the crew size. They finished the roof on my small house in half a day.
Review by Dan S.
West Bend, WI, on Jun 06, 2017
In general, experience was very good.
Review by Linda B.
West Bend, WI, on Feb 04, 2017
I feel Exterior Pros is a company with integrity. It has been my experience that there are very few companies, big or small, that have integrity these days. They matched a competitor price, they were very responsive, and they did an excellent job on our roof project. I would not hesitate to recommend them.
Affiliations
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Answers from contractors near Sussex, WI
What is causing the downstairs ceiling to leak when an upstairs window is open?
Stephanie Penge of Euro-Tech PRO answered:
Jun 10, 2019
Check the weepholes and make sure they are not clogged. These holes allow water to drain outside of the window, and are on both sides of the window. If they are clogged then the water will drain where ... read more
If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
Abe Degnan of Degnan Design-Build-Remodel of Madison PRO answered:
Nov 15, 2016
This is a strange situation. I wonder what type of roofing material was used? It would be very unusual for an asphalt shingle to be too heavy for a roof. So was the roof framing undersized in the firs ... read more
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