Established in February of 1992, Hastings Water Works was founded on the simple premise of honest, sincere and dedicated passion to deliver the best possible services. It wasn’t about the money – it was about something much bigger. To be part of a successful organization that is always striving to learn, improve and enhance our client’s experiences. Each member of our growing team of dedicated professionals has that same desire to do the very best, and to provide safety and peace of mind to those we serve. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.As a GuildQuality Guildmember, Hastings Water Works, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hastings Water Works, Inc. in Medina, OH; Brecksville, OH; Richfield, OH; Bay Village, OH; Gates Mills, OH; Aurora, OH; Rocky River, OH; Solon, OH; Cleveland, OH; Mentor, OH; and 15 other cities in Ohio.
Hastings Water Works, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hastings Water Works, Inc. customer, and if Hastings Water Works, Inc. completed work for you after September of 2018 but you haven't yet received a survey, please let us know.
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