Review by Flora W.
Brentwood, MO, on Mar 25, 2023
This is the 5 th project that Jacobs did in our home- a tub to walk in shower conversion. We are very pleased with the fabulous customer service from beginning to end! The installer, Derek, was organized, pleasant, explained each process and cleaned up afterward. The project turned out beautifully. I...
Review by Donna G.
O'Fallon, MO, on Dec 23, 2019
I felt they did everything right for me and tried to make e happy. I am happy and thought it was a good deal.
Response from Jacob Showers & Baths
Dec 27, 2019
Thank you!
Review by Dan B.
Kirkwood, MO, on Dec 12, 2019
Installation was on-time. The tub-to-shower conversion transformed the entire shower experience. I especially like the safety bars and fold-down shower seat!
Review by Charles M.
Granite City, IL, on Nov 15, 2019
Our installer, Bob, was here for 12 hours n never once stopped. I would give him 5 stars+, he was friendly, courteous n efficient. Gave us a beautiful new walk-in shower n installed a new toilet n sink faucets for us.
Review by Art Y.
Staunton, IL, on Nov 06, 2019
I thought they were excellent. It was an excellent job. Joe was very nice and personable. He did a super job. I went from a bathroom I couldn't use to one that I could, and I love it.
Review by Frank W.
Godfrey, IL, on Oct 21, 2019
The installer was very informative as he did the work. We had a minor problem that someone had to come fix. He was very prompt and professional.
Review by Adrienne C.
E St Louis, IL, on Oct 21, 2019
The work was done quickly, very organized, and they were very professional.
Review by Harriett K.
Ofallon, IL, on Oct 17, 2019
They were very professional. They did an excellent job of installing a walk in shower for us. Thank you
Response from Jacob Showers & Baths
Oct 18, 2019
Thank you for the kind words.
Review by William W.
Glen Carbon, IL, on Oct 16, 2019
Everyone we dealt with was friendly and professional. The job was done on time and quickly. We love our new shower.
Response from Jacob Showers & Baths
Oct 18, 2019
Thank you for the kind words.
Review by Virginia H.
Belleville, IL, on Sep 30, 2019
Joe was great. He was timely, worked hard (not sure if he even took breaks). Joe gladly accommodated my special requests and worked around my needs. When an issue was found a few days after the job was completed, he responded immediately. Joe went out of his way to use a material of my choice to revolve...
Response from Jacob Showers & Baths
Oct 01, 2019
Thank you, Virginia, for the kind words.
Review by Cameron S.
Arnold, MO, on Sep 27, 2019
Keith, the installation manager goes above and beyond to make sure you receive the quality product that you need, even if it means bringing in a different manufactured tub.
Response from Jacob Showers & Baths
Oct 01, 2019
Thank you.
Review by Peggy J.
Swansea, IL, on Jul 24, 2019
It was a quality job and very accommodating. It was a pleasure to have them do the work for me
Response from Jacob Showers & Baths
Jul 31, 2019
Thank you!
Review by Kurt P.
O Fallon, MO, on Jul 07, 2019
We are so happy with Jacob Showers & Bath because they were professional, knowledgeable, respectful,courteous and reasonable! I would recommend them to others.
Response from Jacob Showers & Baths
Jul 19, 2019
Thank you for the kind words.
Review by Terry K.
Saint Louis, MO, on Jun 29, 2019
Everything was done on the schedule we agreed on a problem came up and Jacob resolved it right away would use them again!!!
Review by Rodney C.
DeSoto, MO, on Jun 21, 2019
I would definitely hire Jacobs to do work for me again. My only two complaints were 1) the floor is extra high on the inside, moreso than on the outside part, which tends to tilt me toward the curtain. 2) I would advise customers to never put the soapdish on the long side. It gets mushy because it...
Review by Diana R.
High Ridge, MO, on Jun 08, 2019
Our bathroom tub and shower were completed as planned. Everything was done to our satisfaction.
Response from Jacob Showers & Baths
Jun 27, 2019
Thank you.
Review by Robert K.
St Louis, MO, on Jun 06, 2019
Jacob did a thorough, quality job in a timely and professional way. I'm very happy with our new shower!
Response from Jacob Showers & Baths
Jun 06, 2019
THANK YOU!
Review by Angela B.
St Louis, MO, on May 31, 2019
They do quality work and I would recommend them to anybody. I have already recommended them to my sister-in-law and she had her bathroom done by Jacob Showers & Baths a couple of weeks ago.
Response from Jacob Showers & Baths
Jun 04, 2019
Thank you for the comment and the referral.
Review by James L.
Pagedale, MO, on May 23, 2019
From the beginning to the end of the job Jacobs performed above and beyond our expectations.
Response from Jacob Showers & Baths
May 29, 2019
Thank you!
Review by Eunice B.
Northwoods, MO, on May 17, 2019
They promised it one day and they did it in one day. They were quiet and efficient. I was very pleased with how they got things done.
Response from Jacob Showers & Baths
May 17, 2019
Thank you.