Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Carlos F.
Ontario, CA, on Aug 23, 2024
They ripped both of my couches, and never fixed it. They said they were going to fix it, but they never did.
Review by Larry P.
RANCHO CUCAMONGA, CA, on Aug 09, 2024
A job that could be completed in a week was dragged on to 8 months. Project Manager made multiple appointments for inspections, estimates, work, etc. just to not show up without notice. No regards to the fact that customer had to take time off work for every appointment just to waste all day for nothing,...
Review by C.W.B.
Fontana, CA, on Jul 03, 2024
Great customer service and an honest effort to make sure that the job was done correctly. I would definitely recommend Oakwood. Construction if you have a job that needs to be completed.
Review by Harold J.
Compton, CA, on Mar 12, 2024
I was impressed with the company's intense work ethic in taking great care of my personal effects. They were cleaned all the way through and showed up on time. I was well pleased with their work.
Review by P.J.L.
Burbank, CA, on Jul 07, 2023
This company has been a night mare to work with. I had three different project managers who quit or were fired by Oakwood. They don’t last because they are given too many projects. Each of them would come to the house without having read what exactly was the scope and I would describe it to every one...
Review by James R.
LOS ANGELES, CA, on Jun 12, 2023
They did a good job, as far as the water mitigation and covering the roof leak. I think that was great.
Review by Mitch B.
Los Angeles, CA, on Dec 19, 2022
They were just great. The job went on for four months, and they knew where everything was. I was looking for something, and they told me exactly which box it was in. They were very organized.
Review by L.L.A.
PICO RIVERA, CA, on Sep 26, 2022
To be very careful with the people they send to your house. They burglarized my home and stole over $100,000.00 in jewelry and money.
Review by Jennifer S.
Altadena, CA, on Jun 08, 2022
The quality of work was excellent. We had a block wall with a vinyl fence topper fall down during a windstorm. They took care of everything and dealt with the insurance company. Excellent service.
Review by Jennifer S.
Altadena, CA, on Jun 02, 2022
The quality of work completed was fantastic. The sub-contractors utilized were high quality and efficient. There were some admin issues in the beginning, but they were quickly resolved.
Review by BETTY V.
VENICE, CA, on Jun 18, 2021
They were very nice, and they did a real good job of cleaning up and sacking up everything. I was very satisfied with it.
Review by P.E.C.
COVINA, CA, on Jun 14, 2021
I would never use them under any circumstances.
Review by Audrey T.
FONTANA, CA, on Mar 22, 2021
They just were very professional. They were very polite and courteous to my mother.
Review by SAL B.
CLAREMONT, CA, on Feb 16, 2021
We were very satisfied. The work took a little bit longer. There were some problems along the way, but when they were here working, everybody we worked with--the floor painter, the plumbers, the painters, the drywall people, the inspectors--everybody did a very good job.
Review by Phyllis W.
, on Dec 12, 2020
I had water damage and my insurance company recommended Oakwood Construction They were extremely professional and informative each step of the way. I will recommend them in a heart beat. Thank you.
Review by Thomas L.
CHINO, CA, on Sep 21, 2020
We had a few glitches due to lack of commuication with our insurer, and a problem explaining a special area of the carpeting (a hole for a floor safe), but all worked out very well in the end.
Review by Arnold W.
Fullerton, CA, on Sep 15, 2020
They were very thorough, friendly and professional.
Review by Leticia C.
SANTA FE SPGS, CA, on Sep 10, 2020
They will prolong your project and will put you off for other clients. They wanted to leave my job to do an emergency call when my house in complete shambles.
Review by Annamarie M.
SANTA MONICA, CA, on Aug 26, 2020
They were fine. Everything went well.
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