Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Comment on "Recognize Excellence"
Green Valley, AZ on
Apr 25, 2014
Mark,Chris, and all the girls in the service dept on the phones.
Comment on "Area Of Satisfaction"
Green Valley, AZ on
Apr 25, 2014
Mark has been a great help on a lot of different issues, some of which were not his responsibility. Recently Chris was a big help as well.
Review by Charles C.
Tucson, AZ, on Apr 20, 2014
Patio Pools built us an outstanding swimming pool with all the characteristics we wanted, and we've been using it for 10 years. They also have been caring for the pool in recent years with a weekly maintenance person, who consistently does an outstanding job.
Comment on "Current Referrals"
Tucson, AZ on
Apr 20, 2014
I've already told prospective clients that they should get in touch with you.
Comment on "Area Of Satisfaction"
Tucson, AZ on
Apr 20, 2014
Just about everything, but in particular, the weekly pool maintenance person is truly exceptional.
Comment on "Recognize Excellence"
Tucson, AZ on
Apr 20, 2014
Yes, the weekly pool maintainer Sandy. Our impression is that she's tops in the profession.
Comment on "Area Of Satisfaction"
Tucson, AZ on
Apr 17, 2014
The information provided was good, there was no pressure to buy anything we did not want. Everyone involved was responsive and the work was completed in a timely manner.
Review by Bevila D.
Tucson, AZ, on Apr 17, 2014
The designer was informative. The project manager and the designer promptly responded to our concerns. The owners, Gene and Nicole Ragel also promptly responded to any questions we asked. Gene has a wealth of information that was valuable to us. The work was completed efficiently and in a timely manner...
Comment on "Area Of Satisfaction"
Tucson, AZ on
Apr 15, 2014
Quality of material and workmanship
Review by Martin T.
Hereford, AZ, on Apr 10, 2014
We had a great sales experience. The spa came as promised and the set-up went better than expected. They explained how to use all of the products very efficiently. The whole process was done professionally and we would recommend them to anyone seeking a spa.
Comment on "Recognize Excellence"
Hereford, AZ on
Apr 10, 2014
Cathy was really good. The two guys who filled up our hot tub with water were really good.
Comment on "Area Of Satisfaction"
Hereford, AZ on
Apr 10, 2014
The customer service. They seem like they are very professional.
Comment on "Area Of Satisfaction"
New York, NY on
Apr 09, 2014
I was most satisfied with their timeliness.
Comment on "Area For Improvement"
New York, NY on
Apr 09, 2014
In no areas did they fall short of my expectations.
Comment on "Area Of Satisfaction"
Tucson, AZ on
Apr 08, 2014
I was most satisfied with the end product. I have already gotten a lot of enjoyment out of my spa.
Comment on "Recognize Excellence"
Tucson, AZ on
Apr 08, 2014
I would like to recognize Craig on the installation team, who was very agreeable and diligent about attempting to resolve my technology issues. Also, I would like to recognize the woman who manages the installation and service calls. She was very responsive and diligent in getting the installation crew...
Comment on "Quality Of Materials"
Marana, AZ on
Apr 08, 2014
I am absolutely satisfied with the quality of materials used.
Review by David V.
Tucson, AZ, on Apr 08, 2014
At the start of the project with Patio Pools & Spas Jet Larson, our designer, was kind and showed us the designs that they offered. He showed us different textures for the pool and explained everything and how things worked. He was courteous and answered any questions that I had. The project manager,...
Comment on "Area Of Satisfaction"
Tucson, AZ on
Apr 08, 2014
I was most satisfied with their timeliness. They would call and let me know when they were coming.
Comment on "Recognize Excellence"
Tucson, AZ on
Apr 08, 2014
I would like to recognize the project manager, Steve. He was very helpful.
Recent activity
4/08/14
Patio Pools & Spas published an example of their work.
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