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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Josephine O.
CHESAPEAKE, VA, on May 23, 2019
Not happy at all first they never finished the job. A three day job took 1 1/2 months and my stove cook top was scratched they never fixed. Bad job all together.
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Answers from contractors near Newport News, VA
You
Kitchen Backplash: currently it is crudely texture with joint compound and a few layers of paint. How can I tile over the textured wall?
Mason Hearn of HomeMasons, Inc. PRO answered:
Mar 2, 2021
If the texture is a sparyed-on or roll-on application, there are strippers which will loosen and allow that to be scraped-off. If it is drywall mud, it's not coming off so easily and you will spend m ... read more
Do I have any recourse for a builder not installing gutters as shown in the plan/drawings? Bought 2 1/2 years ago.
Kyle Martin of BK Martin Construction, Inc. PRO answered:
May 6, 2019
Were the gutters included in a line item on the proposal or contract?
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