Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Adam K.
Pelham, NH, on Mar 03, 2021
They did an excellent job and were very professional.
Review by Robert D.
METHUEN, MA, on Jan 10, 2020
They were very courteous and knowledgeable. They found minor details I wasn't even looking at to take care of the problem. I would recommend them to anyone!
Review by Monica L.
MERRIMACK, NH, on Jul 06, 2019
Everybody was respectful, courteous, and very efficient. They packed everything extremely well. Overall I was happy with what they had to offer.
Review by M.F.R.
Ashland, NH, on Mar 22, 2019
I wish they told me that they don't put things back. They took everything out of my basement to clean it but didn't put anything back.
Review by E.S.R.
WASHINGTON, NH, on Mar 14, 2019
They did a good job. They boxed up my things that I still have to go through.
Review by Seamus F.
Grantham, NH, on Jan 12, 2019
The gentlemen who came to the house to do the cleaning were excellent, kind, professional, knowledgable, and a pleasure to have at our to take care of the problems!
Review by J.K.Z.
Portsmouth, NH, on Jul 10, 2018
a very reliable company that provided great service for our repair and rebuild.
Review by Starr S.
Hampstead, NH, on Feb 09, 2018
My home was flooded overnight. I woke to my home having water from top to bottom, from the second floor to the basement and garage. I immediately called my insurance company and they sent Soil-Away out. They were here within two hours. They took care of everything. They helped me with what I needed...
Review by N.H.J.
Londonderry, NH, on Feb 04, 2018
The Soil-Away team arrived at my home at a very stressful time after a frozen pipe burst and ruined a newly renovated living room. My first impression was the team lead's compassion for my situation and comforting me with the plan to get my house dry asap and that they were available in all cases. ...
Review by S.M.E.
Alton, NH, on Jan 09, 2018
They came immediately. They fixed the job perfectly-no complaints. They cleaned up almost as good as we do. They were courteous and professional. I can not imagine a more professional operation.
Review by N.D.M.
Dover, NH, on Nov 16, 2017
Professional, courteous, and kind. They did an excellent job and kept a rough situation from getting worse. They used the right tools and minimized any damage from our water leak. Highly recommended.
Review by Alan T.
Loudon, NH, on Aug 05, 2017
The Soil Away crew was great. They arrived with two hours as my insurance said they would. Each one introduced themselves and was very efficient on each job there manager gave them. All waste from the job was removed. I would recommend Soil Away for any water clean up.
Review by B.B.L.
Candia, NH, on Jun 08, 2017
Not having gone through dealing with water damage before, we did not know what to expect. The boys from Soil Away were wonderful, explaining every step being taken. The whole procedure was handled quickly and professionally. Thank you.
Review by H.M.D.
Largo, FL, on Feb 08, 2017
we had a water leak in the basement. all employees were great, friendly etc. came at night to remove water. there equipment was incredible, basement was dryer than ever before.
Review by Louise G.
Manchester, NH, on Jan 30, 2017
Soil-Away was calm and professional amidst my anger and panic.
Review by Janice A.
Plaistow, NH, on Sep 10, 2016
They worked quickly and they was extremely professional. I had a flood in my house and they understood how distraught I was.
Review by Kenneth H.
Merrimack, NH, on Jun 14, 2016
They came out and did exactly what they said they were going to do. They did a very neat job. I am totally 100% satisfied with them.
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