Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Lanny W.
TYLER, TX, on Nov 30, 2022
They did a wonderful job, and they were very professional. They did a great job on the cleanup once the job was completed.
Review by Brian L.
ARLINGTON, TX, on Sep 06, 2022
Quality of work wasn't bad and very positive experiences with Mike and Tuan. That's the only positive things I can think of. Working with SRT has been an agonizing exercise in frustration with terrible communication all along the way. Over a year after my house flooded...and the project still isn't complete.
Review by Margie R.
TYLER, TX, on Jun 03, 2022
I didn't have any issues with Specialty Restoration of Texas - Tyler.
Review by MIKE S.
GRANBURY, TX, on Jun 09, 2021
The paint crew worked till midnight once, Towards the end the paint crew brought along a 5 or 6 year old child. I finished up the touch-up myself. My door blind was trashed by the paint crew and never replaced. There were weeks no crew showed up.
Review by DEBORAH Q.
WACO, TX, on May 18, 2021
I couldn't have been more pleased with the service from Specialty Restoration. Mark Michoski was very thorough with the plan of action for my project and worked hard to get it complete in spite of COVID and SNOW!!!
Review by Jamie C.
WEATHERFORD, TX, on Mar 18, 2021
Amazing service! Everyone was kind, courteous and arrived at the time promised! Would highly recommend this company and definitely use them again if ever needed!
Review by TROY T.
WOODWAY, TX, on Nov 11, 2020
As advertised! Hard to find quality people and attention to detail during these times.
Review by Baumgardner E.
Killeen, TX, on Sep 06, 2020
Everyone was great and the work done is perfect. It took longer than expected as there were delays, but I am pleased with the results.
Review by Thad G.
PLANO, TX, on Aug 13, 2020
Jose was very professional and explained the steps necessary that would help restore the quality of our home from water damage. There were delays during the process, where some might even be expected, but in the end, the quality and professionalism pulled it all together. Well Done!
Review by Lillian M.
QUITMAN, TX, on May 22, 2020
I really appreciate the time Specialty Restoration of Texas took with me to explain things. I had a great experience. I would use them again.
Review by Ophelia C.
WACO, TX, on Mar 31, 2020
I would recommend them anytime. They went well above and beyond anything I have ever seen.
Review by Sherry C.
GILMER, TX, on Mar 04, 2020
Maybe someone else will have better luck with them than I did.
Review by Kendall V.
Denison, TX, on Aug 05, 2019
I am very satisfied with the workmanship and quality of work.
Review by Christine G.
Copperas Cove, TX, on Jul 11, 2019
Specialty Restoration of Texas responded to our flood in our house quickly even though it was 8:30 pm. They were able to vacuum out most of the water and worked late into the evening. They were very courteous and explained the process of all the fans they brought in to help dry out the carpet. I would...
Review by Donald K.
CRESSON, TX, on Apr 02, 2019
Specialty Restoration of Texas' employees quality of work was fine, but I do not believe they were very professional. I never received a receipt after the job was complete.
Review by L.T.R.
PALESTINE, TX, on Mar 20, 2019
I was very satisfied with their work and they did exactly what they told me.
Review by Stephen G.
WOODWAY, TX, on Mar 08, 2019
An unreal experience to say the least.. PROFESSIONALIZM TO THE MAX. SRT PEOPLE KNOW WHAT THEY ARE DOING. I RECOMMEND THEM, WITHOUT A DOUBT SRT OF TEXAS. TRUST ME YOU WILL NOT BE DISSAPOINTED.
Review by Glover L.
Mckinney, TX, on Dec 17, 2018
The cleanup process, assessment of damages, and quote process were flawless. If you want to actually rebuild the home, I would hire a different company. There was not a lot of communication between the company and I. The building team also fell short of my expectations.
Recent activity
9/16/15
Specialty Restoration of Texas- published an example of their work.
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