Most helpful reviews
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.- Most helpful
- Most recent
Order by:
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Show:
Review by Kathleen O.
Novi, MI, on Dec 11, 2024
It was a terrible situation to be in. Loving care was provided.
Review by Michael S.
LINDEN, MI, on Nov 12, 2024
SunGlo Disaster Restoration Specialist did everything that we asked of them. They worked very closely to help us finalize negotiations with the insurance company. The insurance company was difficult, but they continued to advocate for us.
Review by W.S.S.
Redford, MI, on Sep 29, 2024
Sunglo completely remodeled our basement after a flood. Sunglo did what they said they would do, when they said they would do it. Their project site manager, Joe, was onsite regularly and was extremely helpful in incorporating ideas and keeping the work and costs on-track. Their finish craftsman, Al,...
Review by Olga H.
Novi, MI, on Dec 23, 2023
My husband and I were very impressed with Sunglo. They contacted us right away to come out and look at our kitchen cabinets and gave us a very reasonable price to restore them to their natural beauty. Steve Duffy arrived on time and was very professional. He removed the cabinets and returned the cabinets...
Review by Walalmer A.
DETROIT, MI, on Oct 05, 2023
When they took my items, they didn't know, and I didn't know there was a cracked screen on my electronic computer until I opened it up, but they are working on it. Things do happen.
Review by Frank O.
DETROIT, on Sep 20, 2023
Our basement flooded around July 1. Once Sunglo sent rep. to inspect, we waited for the work to begin. We finally called to find out when work would begin. Shortly after that workers came out to tear out the paneling in the basement. We have not heard from or seen anyone since early August. We...
Review by Tyson B.
DAVISON, MI, on Sep 06, 2023
The crew came in and removed some of the damaged drywall, but left all the nails and screws in the studs. They cut out portions of the wood floor and left the nail heads sticking up so it cut our dog's paws and my daughter's socks. When they removed the wall and floor, they didn't do it in a manner...
Review by Ronald G.
NORTHVILLE, MI, on Nov 16, 2022
This is a group of professional and good people.
Review by REBECCA K.
YPSILANTI, MI, on Jul 14, 2021
SunGlo Disaster Restoration Specialists were very helpful and got the job done. They had teamwork and I liked that.
Review by Jennifer L.
Plymouth, MI, on Jul 13, 2021
They were extremely professional and communicated with me through every step of the process.
Review by Brandi Y.
Livonia, MI, on Jun 16, 2021
Somebody better call back and fix that tub as well as these things that we've been calling about or there will be a consequence. Somebody better return a phone call.
Review by D.K.J.
DAVISON, MI, on May 26, 2021
They did everything professionally and orderly. The quality of workmanship was excellent! The painter's, drywall crew, carpet crew, and construction crew were great as well! The drying out process was out of this world! They came out on a Sunday to take a look at our basement which surprised me. They...
Review by KELLY C.
YPSILANTI, MI, on May 18, 2021
Everytime Sunglo came into our home they caused more damage then the original accident. no communication what so ever and they left us to do most of the clean up and restoration work.
Review by Burnie P.
GROSSE POINTE SHORES, MI, on Apr 12, 2021
Great installers - did a beautiful job...floor is spectacular - right color, right texture, perfect look! Love the job and the results!
Review by Mark D.
ROCHESTER, MI, on Mar 18, 2021
Would not recommend SunGlo as a general Contractor. A lot of their responsibility fell to me to do. Huge lack of communication and follow through. Had to keep calling/texting to get things finished, NO proactive communication or checking on how a job had been done. Took 2 weeks and 4 calls to get my...
Review by Josephine P.
ROMULUS, MI, on Jan 14, 2021
They did very good work. They were on time and came out when they said they were going to.
Review by Brenda A.
DETROIT, MI, on Oct 21, 2020
Do not use this company; they were the worst. Did not keep on schedule; dragged a project that should have taken at least 6 weeks into almost 8 months. I had an item stolen that was not replaced or compensated. They did not even finish all work per contract. I grew weary of them and just wanted them out of my house. Sungl
Recent activity
12/23/23
SunGlo Disaster Restoration Specialists received a review from a customer in Novi, MI.
Flag this review
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.