Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by JOEL D.
AVONDALE, AZ, on Jun 13, 2019
If you are ever in need of a restoration go with a contractor that you fell comfortable with, not the one that your insurance company suggests you go with.
Review by Kimberly F.
Tolleson, AZ, on May 16, 2019
It's definitely great work. Everything was clean and neat. It definitely met my expectations. Everything I imagined, they took care of--that vision of what I was looking for. Amazing work. Amazing people.
Review by R.C.R.
SCOTTSDALE, AZ, on Apr 09, 2019
VBS construction and especially Jeff Hughes, the construction supervisor , was the utmost professional who always returned telephone calls and answered questions quickly and promptly. Jeff crew was courteous and professional. The work was done within the time parameters, and you can see the pride...
Review by Mary S.
Scottsdale, AZ, on Aug 13, 2018
I am disappointed that they built my sprinkler system inside the wall. I had to pay an addition $260 to have it pulled out. Everything they did was a 4 they didn't realize that they were actually building the structure around the sprinkler system.
Review by James W.
Mesa, AZ, on Jul 19, 2018
VBS was very professional. I was especially satisfied with the painters. They were very courteous and did exceptional work.
Review by J D.
Sun City West, AZ, on Apr 12, 2018
The team was excellent, very friendly with us (the homeowners) and seemed to be great pals that enjoyed working together! And Jeff Hughes, the Project Manager, was a perfect guy for that job. I would highly recommend VBS to anyone who had a repair or construction enhancement need!
Review by Cassandra Y.
Surprise, AZ, on Mar 03, 2018
After a fire on our patio Allstate referred us to VBS. Jeff our contractor went above and beyond all of my expectations. He got me everything I really wanted and I can honestly say I am going to miss them being around! Robert was the first person to come over to begin the clean up of debris. His bright...
Review by John N.
Alhambra, CA, on Nov 25, 2017
VBS was very professional throughout my project. I never had any doubt that we would finish on time despite issues with the city and permitting. I would definitely do business with VBS again in the future.
Review by Michael B.
Glendale, AZ, on Sep 02, 2017
Very communicative and informative through the entire process. Quality result.
Review by Melissa S.
Tempe, AZ, on Aug 06, 2017
The timeline was not clear from the start and once we asked about dates, they were constantly moving and adjusting. Our project was not a priority for them and we had no kitchen for 5 weeks. The organization regarding the project seemed poor and they never asked us about shelves for the cabinets or the...
Review by Ronald G.
Phoenix, AZ, on Apr 04, 2017
the quality of the material used for what to be custom made cabinets were outrageous. using 1/2 inch partical board for base cabinets. warped; tooling marks; and not fitting properly of the doors and drawers were ridiculous. Something one would find in a high school wood shop. I ended up firing this...
Review by Wayne K.
Scottsdale, AZ, on Apr 18, 2016
Outstanding customer service and workmanship
Review by John H.
Wittmann, AZ, on Sep 08, 2015
VBS completed the job ahead of schedule and completely cleaned up the worksite when finished. Just by looking you wouldn't have known they were even there (except for the new repairs).
Review by Martha O.
Mesa, AZ, on Jul 20, 2015
Allen was above and beyond excellent. He even worked Saturday.
Review by R.H.R.
Phoenix, AZ, on Jul 15, 2015
We could not be more pleased with all of the work performed by VBS Construction after a electrical fire in our garage. The repairs included drywall replacement, complete repaint, 2 fire doors and recessed lighting. The smoke damage was quite extensive and Jeff Hughes, the Project Manager, did a wonderful...
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