Check the weepholes and make sure they are not clogged. These holes allow water to drain outside of the window, and are on both sides of the window. If they are clogged then the water will drain where ... read more
There is minimal maintenance to keep the water heater running good as new. Here is a quick link to some helpful steps http://www.wikihow.com/Maintain-a-Tankless-Water-Heater