Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Window World of YoungstownThank you so much for taking the time to share your experience! We’re thrilled to hear that you were completely satisfied with the entire process and that the job turned out as expected. Your positive feedback means a lot to us.
We also appreciate your kind words about our sales team and installation crew. It’s great to know that they were able to meet your expectations in professionalism, communication, and quality of work.
Window World of YoungstownThank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had such a positive experience with our team.
We truly appreciate your kind words about the professionalism and hard work of our crew. It's great to know that they were polite, thorough, and handled the tricky window situation with care, especially regarding the glass. We're also grateful for your recognition of their exceptional service – we’ll be sure to pass along your compliments to the crew! We're excited to hear that you're planning another project with us for your upstairs windows in the spring, We look forward to working with you again soon!
Window World of YoungstownThank you so much for taking the time to complete our survey and share your experience! We’re thrilled to see that you were 100% satisfied with your project, and we truly appreciate your kind words.
It’s great to hear that our installation team made sure everything was handled efficiently, even when unexpected issues arose. We take pride in our team’s dedication to quality workmanship and excellent service.
If you ever need anything in the future, or if you'd like more details about our referral program, please don't hesitate to reach out. Your recommendation means so much to us!
Window World of YoungstownThank you so much for completing the survey and for your kind words! We're thrilled to hear that you were satisfied with our professionalism, cleanliness, and the knowledge of our team. It's great to know that Malcolm and Gary made a positive impression, and we’ll be sure to recognize them for their exceptional work.
We’re also excited to hear about your future plans, and we’d love to assist with your window and patio door project when the time comes. Please don’t hesitate to reach out when you're ready!
Thank you again for your trust and feedback, Andrea. We look forward to working with you again in the future!
Window World of YoungstownIt’s great to hear that the installation crew was courteous and did quality work! Sounds like the final result was worth the effort.
Wait time from the time you pay until the time of installation is very unprofessional. Installers never wore shoe covers which is very disrespectful.
Response
Window World of YoungstownIt’s clear that the wait time and the installers not wearing shoe covers were significant concerns for Mike. The wait can definitely feel frustrating, especially when you’re excited to get the installation done. And I can understand how the lack of shoe covers could feel disrespectful, as it’s a small gesture that goes a long way in keeping things clean and showing professionalism.
Addressing these issues and ensuring the team is more mindful in the future could really help improve the experience for future customers.
Window World of YoungstownThank you for taking the time to complete our survey and for sharing your feedback with us. We are thrilled to hear that you were satisfied with several aspects of our service, including communication, scheduling, and the installation crew. Your feedback is invaluable to us.
We notice that there are a few areas, such as salesperson professionalism and knowledge, where you rated us neutrally. We genuinely appreciate this constructive input, and we will review these areas to ensure that we continue to improve our services. Thank you once again for your feedback, and we look forward to serving you again in the future.
Window World of YoungstownThank you so much for your incredible feedback! We are absolutely thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're glad to know that our team was able to meet and exceed your expectations.
We truly appreciate your kind words about our sales and installation crews, and we will be sure to pass on your compliments to them. It’s wonderful to hear that everything—from communication to workmanship—was to your liking.
We’re also grateful for your willingness to recommend us, and we look forward to working with you again in the future. If you need anything else or have any questions, please don't hesitate to reach out.
Thank you once again for your trust and support!
Thank you, Lucille
Window World of YoungstownThank you, Wendy for your awesome review. We are so glad to hear you are happy with our work and our team. We hope to serve you again.
Window World of YoungstownThank you so much for your kind words and for taking the time to complete the survey! We are absolutely thrilled to hear that you are 100% satisfied with the entire process, from our sales team to Gary and Melvin’s installation. We truly appreciate your recognition of their professionalism and friendly service—I'll be sure to pass that along to them.
It’s great to know that the quality of our products and services met your expectations, and I’m glad I could keep you informed throughout the process. We’re grateful to have earned your trust and your recommendation.
If any future projects come up, don’t hesitate to reach out. We’ll be here to help whenever you’re ready!
Thank you again for choosing Window World!
Best regards,
Lucille
Window World of YoungstownHere’s a thoughtful response you can send to Jesse that acknowledges their feedback and offers solutions:
Hi Jesse,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re 100% satisfied with the installation and the quality of our workmanship. It’s fantastic to know that the installation crew, especially the gentleman who installed your door, did such a great job! I’ll be sure to pass along your recognition to Jerry as well.
I appreciate your feedback about the salesperson’s accessibility and the samples. We understand how important it is to see the physical options in person, and we’ll certainly take your suggestion into consideration to improve the experience for future customers.
It’s great to know that you’re pleased with the outcome, and we’d love to work with you again if any future needs arise!
Thank you again for choosing Window World! Lucille
The feedback presented on this page was collected by GuildQuality from Verified customers of Window World of Youngstown using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
Public reviews
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Contact
Have any questions? Feel free to contact us. We will be happy to hear from you!
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Youngstown as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.