Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Steve R.
North Augusta,, SC, on Jul 16, 2013
The essence of a superior company starts at the top. Todd Gaul has assembled a team of very talented professionals that form the nucleus of a top quality company that deserves the honor of Master Builder. Under his guidance and leadership, Designer Builders has created a home for us that is truly remarkable...
Comment on "Lead Source"
AIKEN,, SC on
Mar 25, 2013
We were recommended to Designer Builders by our realtor, Randy Wolcott.
Comment on "Area Of Satisfaction"
AIKEN,, SC on
Mar 25, 2013
I was very satisfied with the quality and their scheduling.
Comment on "Area Of Satisfaction"
Aiken,, SC on
Nov 13, 2012
Shawn who did most of the work was exceptionally competent, courteous and professional
Review by SALLY R.
AIKEN, SC, on Nov 06, 2012
The entire project ran smoothly from home design and site planning through final punch list and closing. All the sub contractors were professional and met their deadlines. Designer Builders has an excellent office staff plus they provided a consultant who was a great help in arranging for purchases such...
Review by DAVE H.
AIKEN,, SC, on Nov 02, 2012
From the very start, Designer Builders was very organized and presented us with a quote within days of our initial meeting. As we already owned our lot, they were able to move quickly to attain site approval and begin the building process. What caught our eye immediately was the capabilities of Todd's...
Comment on "Area Of Satisfaction"
AIKEN,, SC on
Nov 02, 2012
The attention to detail was very evident.
Comment on "Area Of Satisfaction"
AIKEN, SC on
Sep 14, 2012
I was most satisfied with working on the plan until it was perfect. They listened to any problems I had, and addressed them. I also liked working with Todd and Melissa.
Review by AL L.
AIKEN, SC, on Aug 28, 2012
One of the things my husband and I said was that we would never do long distance construction. We lived in NJ, so freguent visits were not possible, but because of the DB website, we were able to monitor progress from a distance. Any time there was a question, even about the smallest detail, we would...
Comment
AIKEN, SC on
Aug 28, 2012
The staff is fabulous - Todd, Melody in the front office, Beth, the accountant, Craig and Shawn on the job site and Melissa, the designer all were just great to work with. As I said previously, knowledgeable professionals, but also very nice people. We would strongly recommend speaking to DB before...
Comment on "Area For Improvement"
AIKEN, SC on
Aug 28, 2012
I honestly cannot think of one negative thing to say about the staff, quality of materials and/or workmanship - they were all excellent.
Comment on "Lead Source"
AIKEN, SC on
Aug 28, 2012
We met Todd, the CEO, at Woodside Plantation, Aiken, SC. He is a professional, but more important, a really nice person. He listened to everything we said and requested. He went above and beyond to accomodate our needs and make a long distance move as easy as possible.
Comment on "Area Of Satisfaction"
AIKEN, SC on
Aug 28, 2012
Everyone associated with DB seemed to take great pride in their job. We got the feeling that it was not just our house they were building, but theirs. A lot of attention to detail was paid and no detail was too small.
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