Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Keith G.
MURRIETA, CA, on Jul 26, 2019
Installers Bernardo and Julio did terrific work installing our gliding patio door. The door was slightly damaged during shipping from the factory (hex nut head imprints on the frame); they advised me of this before the installation, called their supervisor, and Anderson offered to replace the door at...
Review by Kathleen H.
Cypress, CA, on Dec 21, 2018
Don with Andersen was my window technician today. He arrived early which was great. Very courteous and professional. Also want to put in a good word for the scheduler, Erik (sic?). He has the best customer serivice demeanor. He made a point to follow up with a appointment reminder call and left a message...
Review by Stan P.
PLACENTIA, CA, on Dec 03, 2018
Bernardo and Valentin did an excellent job with the installation of 4 doors( including French doors). They were very professional and left the site very clean after they finished.
Review by Laura H.
Chino Hills, CA, on Sep 06, 2018
We had to have our French door replaced and Anderson was there to help us make our choice. From the beginning to the end of the process this company was very professional and always on top of every detail especially Jacqueline in the office. Our installers Jesus and Fidel worked tirelessly through the...
Review by Suzanne D.
Santa Ana, CA, on Mar 24, 2018
This is the second home Renewal by Andersen Windows have been installed, Colorado and now California. That should say it all. Repeat customer, so love these windows.
The entire process from purchase to install to final paint and touch up services, perfect. And The follow ups from customer care specialist.
Review by Adelle Y.
Irvine, CA, on Dec 04, 2017
The employees were incredibly polite, on time and very thoughtful. I appreciated their positive attitude about their work. They love their work.
Review by Joanne F.
Laguna Niguel, CA, on May 11, 2017
It was first class service in every way.
Review by Dave F.
San Clemente, CA, on Aug 17, 2016
I found the whole staff extremely professional and their customer service beyond a 100%. I paid slightly more but, the quality showed in the final product.
Review by Chris G.
Laguna Niguel, CA, on Aug 15, 2016
The entire staff was always professional, excellent products and we are satisfied with the doors.
Review by Janel T.
Orange, CA, on Feb 26, 2016
The workmanship on my new door was exceptional and the installation was clean, professional, done in a timely manner. The regularly scheduled touch-up following the installation was also extremely well done, and very effective. i will be returning to Renewal by Anderson for any future door or window needs.
Review by Kathleen K.
Fullerton, CA, on Oct 20, 2015
Everything that they've done is great. Everything looks beautiful including the new doors they installed. I do not have any complaints.
Review by Jennifer M.
Lake Forest, CA, on Oct 06, 2015
Overall, I am extremely satisfied and love the service and my new doors.
Review by James R.
Costa Mesa, CA, on Aug 31, 2015
I really appreciate Omar's installation expertise and his fine craftsmanship. Renewal by Andersen did a great job.
Review by Steven E.
Missin Viejo, CA, on Aug 27, 2015
They did an excellent job and provided quality material. They are very friendly and have knowledgeable installers.
Review by ART L.
FULLERTON, CA, on May 31, 2015
Charlie Gindele was our salesman. I'm not familiar with Dave Stevens. Charlie explained everything to us and called several times to see if we were happy with the progress, even sent cookies that arrived before Mother's Day.I filled out a report and forgot to include his name, when he was the one responsible...
Review by Rick M.
Mission Viejo, CA, on Mar 04, 2015
All my windows and exterior doors were purchased thru Renewal by Anderson and I am very satisfied with the workmanship and quality of the merchandise. Thank you Rick M
Review by Susan D.
Laguna Woods, CA, on Jan 02, 2015
The two installers were outstanding and were both good at their job. They were also very pleasant people to deal with.
Review by Harold B.
Costa Mesa, CA, on Dec 12, 2014
Renewal by Anderson of Orange County is an exceptional organization. They provided us with quality products and the best customer service we have ever encountered.
Review by Jeff F.
San Clemente, CA, on Nov 17, 2014
We wanted a good quality dutch door that enhanced our view and stood up to the humidity by the beach. After meeting with the expert from Renewal by Anderson I was convinced they were the way to go. In terms of quality and value I couldn't resist. The people at R by A were 1st Class from day one to...
Review by Jim S.
Irvine, CA, on Oct 26, 2014
The quality of the door we purchased and its installation was excellent. We are very pleased with its look in our kitchen. The installers showed up at our house at the agreed upon day and time and were very professional. The cost for the door was quite a bit more than we had anticipated.
Recent activity
7/26/19
Renewal by Andersen of Orange County received a review from a customer in MURRIETA, CA.
12/21/18
Renewal by Andersen of Orange County received a review from a customer in Cypress, CA.
12/03/18
Renewal by Andersen of Orange County received a review from a customer in PLACENTIA, CA.
9/06/18
Renewal by Andersen of Orange County received a review from a customer in Chino Hills, CA.
3/24/18
Renewal by Andersen of Orange County received a review from a customer in Santa Ana, CA.
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