Eastbrook Homes
Customer feedback report for

Eastbrook Homes

Eastbrook Homes

Since 1967 Eastbrook Homes has led the way in developing high-quality, affordable homes in people-friendly neighborhoods. Eastbrook Homes receives positive reviews and is considered a reputable home builder particularly in the Grand Rapids, Michigan area. Many homeowners appreciate the quality of their homes, the professionalism of their staff, and the smooth building process. Eastbrook Homes has an overall rating of 4.3 out of 5 on Guild Quality, with many customers expressing satisfaction with their homes and building process. Positive feedback often highlights the helpfulness and responsiveness of the Eastbrook team, as well as the quality of the build and design options available. Show more

Since 1967 Eastbrook Homes has led the way in developing high-quality, affordable homes in people-friendly neighborhoods. Eastbrook Homes receives positive reviews and is considered a reputable home builder particularly in the Grand Rapids, Michigan area. Many homeowners appreciate the quality of their homes, the professionalism of their staff, and the smooth building process. Eastbrook Homes has an overall rating of 4.3 out of 5 on Guild Quality, with many customers expressing satisfaction with their homes and building process. Positive feedback often highlights the helpfulness and responsiveness of the Eastbrook team, as well as the quality of the build and design options available.

Over the years, Eastbrook Homes has built thousands of single-family homes, attached condominiums and luxurious villas. During that time, our communities have become known for thoughtful amenities such as well-planned playgrounds, convenient sidewalks, landscaped community parks, and tranquil ponds that add ambiance and character to our neighborhoods.

We are proud to offer beautiful Eastbrook homes in The Grand Rapids and Lakeshore regions of West Michigan, Central Michigan's Greater Lansing area, and Auburn, Alabama. And our commitment is the same today as it has always been: build homes of outstanding craftsmanship and exceptional value while offering the award-winning customer service, courtesy and respect our customers deserve.
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Types of work

Custom home 2091
Home for sale 2091
New home 2009
Commercial construction 36
Energy efficiency upgrades 36

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2014
Guildmember since 2014
Feedback Milestone
5 Consecutive Great Reviews 2024
Feedback Milestone
5 Consecutive Great Reviews 2023
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5 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2020
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6-Year Anniversary 2020
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10 Consecutive Great Reviews 2019
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5-Year Anniversary 2019
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10 Consecutive Great Reviews 2018
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4-Year Anniversary 2018
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10 Consecutive Great Reviews 2017
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3-Year Anniversary 2017
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10 Consecutive Great Reviews 2016
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2-Year Anniversary 2016
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5 Consecutive Great Reviews 2015
Feedback Milestone
5 Consecutive Great Reviews 2014
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Of 7264 customers surveyed, 3797 responded
Budget
Eastbrook Homes stayed within our agreed upon budget.
100%
PM Professionalism
[PROJECT MANAGER] is knowledgeable and professional.
91%
Sales Knowledge
The Eastbrook Homes salesperson was knowledgeable and helpful regarding my project.
89%
Value
I received a fair value for my money.
88%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
87%
Warranty Explanation
I have a clear understanding of how warranty issues are handled.
87%
Professional & Organized
Eastbrook Homes was professional and organized.
86%
Likely To Recommend
I am likely to recommend Eastbrook Homes to a friend.
82%
Construction Quality
I am satisfied with the quality of materials and workmanship.
82%

Of 7264 customers surveyed, 3797 responded What does this data mean?
All project locations are approximate
Of 3797 respondents, 2335 left a review
4.3
1833 of 2225 would recommend
1298
535
222
86
84
No rating
110
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Eastbrook Homes using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Eastbrook Homes

1188 East Paris SE,
Grand Rapids, MI
www.eastbrookhomes.com (616) 202-2605