Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Eugenia H.
Chicago, IL, on Jul 18, 2012
Tony, the salesman, was excellent in his knowledge of how to prepare for the project and giving very useful advice. The team was consistent in cleaning up after themselves, and they didn't hesitate to correct any issues.
Review by Ellen Z.
Park Ridge, IL, on Jul 11, 2012
We are very pleased with the projects we have done with Galaxie Home Remodeling, and we would recommend them highly. The people who came to our house were very courteous, friendly, and professional. We feel like they put a lot of effort and work into our house, and they did an absolutely phenomenal job.
Review by CARL R.
LAGRANGE PARK, IL, on Jul 03, 2012
I thought they were an excellent company to work with. They answered all of our questions in a timely manner. Overall, it was an excellent experience.
Review by William A.
Aurora, IL, on Jul 02, 2012
Galaxie Home Remodeling took my project from my idea and improved it. They helped me through my rough spots and got the job done in a timely manner. They were professional and friendly throughout the process.
Review by Ron A.
Schaumburg, IL, on Jun 25, 2012
After having a very bad experience with another company, Galaxie took away all my fears and apprehensions. I appreciated the quality of their work, and I'm sorry I didn't go with them first.
Review by Bob K.
Buffalo Grove, IL, on Jun 19, 2012
Galaxie Home Remodeling has exceeded our expectations when completing the bathroom remodeling project that we had contracted them for. As a result, our bathroom looks spectacular.
Review by Susan R.
Downers Grove, IL, on Jun 13, 2012
Everything went smoothly and as scheduled with Galaxie Home Remodeling. I liked that everything was done promptly. Their crew worked long hours and took few breaks.
Review by Aaron R.
Berwyn, IL, on Jun 09, 2012
The sales person I worked with never returns my phone calls like he said he would. The staff will not attempt to correct an issue caused by their employees at my home. When I call into the office to discuss the damage and possible ways to correct it, they tried to charge me $350 to complete the work....
Review by Jean R.
Des Plaines, IL, on Jun 08, 2012
We are so delighted with the work they did! The kitchen turned out way beyond my expectations. The workmen were very detailed, professional, and got a lot of work done in a short period of time. They went above and beyond by coming early and helping me shovel snow out of the driveway on a day when I...
Review by Judy E.
Lombard, IL, on Jun 04, 2012
They were very professional. They backed up everything that they said. All of their workmanship was very, very good. They were available any time that I needed to talk to them. It was a great experience working with them.
Review by Simon S.
Chicago, IL, on May 09, 2012
There was a high quality of workmanship. They are fairly priced, professional, and polite to boot. They have great personality. The installers were just as professional and polite as all the rest of them. They made us quite happy!
Review by Kevin K.
Evanston, IL, on May 09, 2012
With Galaxie Home Remodeling, everything was easy and the prices were better than the other estimates we got from other companies. We couldn't be more happy.
Review by Colleen S.
Brookfield, IL, on Apr 26, 2012
After getting four different estimates we picked Galaxie because they had the best and longest guarantee for us and the best price that we could find. They checked around the roof and gutters and they even did some extra work to them without charging us extra.
Review by Tom M.
Bolingbrook, IL, on Apr 26, 2012
They have a very informative and respectful sales service. The installation was on time. They could not have been more professional in the form of cleanliness. They were very cautious with moving furniture. They were very courteous.
Review by Michael B.
Deerfield, IL, on Apr 10, 2012
They did a nice job with a high quality low cost alternative window options. I was pleased with the results that we got. The coordination between the salesman office and the installers met and exceeded my expectations.
Review by Catrina B.
Gary, IL, on Apr 05, 2012
They did good work. The quality of the windows is good. I had them done in the living room and the bathroom. Ever since I got them in, those rooms have been a lot warmer. I plan on getting more in the future.
Review by Kevin D.
Deerfield, IL, on Apr 02, 2012
Bruce, Wojtech, and the whole Galaxie team did a phenomenal job taking our initial vision, including our specific tastes and finishes, and made everything work. We are beyond ecstatic about our new master bath!
Review by Edward H.
Hill Side, IL, on Mar 27, 2012
My experience working with Galaxie Home Remodeling was wonderful from start to finish. The whole process was absolutely perfect. I would highly recommend Galaxie Home Remodeling to anyone looking to remodel.
Review by Mike K.
Plainfield, IL, on Mar 24, 2012
Galaxie was an awesome company to deal with from the sale of our windows, through the instalation, and kept in contact even after our windows and door were installed for any questions or customer service regarding our purchase. Galaxie was truely a one stop shop,sales, into finance, to install and still...
Review by Zina B.
Calumet Park, IL, on Mar 23, 2012
They are very professional, and as the project is going along, they remain concerned. They communicate very well, and I believe that communication is very important. I like the craftsmanship. They make it look nice. They even put in their two cents to see how things could look. The kitchen is the main...
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