Poor service for repair issues

Garman was extremely professional every step of the way.

Anyone looking for a retirement home I would recommend this development.

Garman houses are unique and gives a warmth feeling when you enter any of them.

The quality of the home is not what I expected, so no I wouldn't recommend garmen home.

Looking at the lots (land) that are being built as spec houses by garman it's obvious that more effort is place on those homes then personally built homes.

I have the greatest respect for Garman Builders!

I have called them so many times about cracks in my kitchen and home, and no one has come to fix it. I have reported cracks in the walls, and I need someone to come and repair them. That would be great.

With prior experience in custom home building, I was somewhat concerned about how Garman would perform. However, I would say that my experience with Garman overall exceeded my expectations for this planned community setting. I was very impressed with their system of planning from the structural phase, through the design phase, and onto completion. Everything was well organized and the crew stuck to the proposed schedule, and I was even able to close sooner than originally estimated. I was really pleased with the communication with Ian Hunt, site manager, throughout the final construction phase, and the pictures he sent each week were a nice touch. Since moving in, the customer service team has been very responsive to my concerns, which, today, is most unusual. Thank you Garman Builders for a pleasant experience!

Best builder we have worked with over the years.

I have told our neighbors from our old neighborhood to come live here, as well as family members and friends.

Do not rectify issues with faulty systems. Terrible customer service. Sub-contractors are not consistent with Garman requirements or their own when investigating issues. There were red flags but we didn’t know until after purchase- like saying there was a deck off the back but by definition it was a balcony (a deck has an exit). We pressed the issue and it was only resolved by us paying a fee to fix. This is not the only misrepresentation that occurred. In our listing and from the Garman realtor, it said that our house was the last in phase 9 of the development…. This is not correct. Two more houses were completed after ours to finish out that phases. Also, our home is the only one in the development without stone in the front. When questioned during a HOA meeting and asked customer service it was said that if they continue to have questions have them reach out. I will add that the last two homes in phase 9 also have stone in the front.

Best Builders in the area

This is the 4th home I have built, and Garman took the time to do things right. They were organized and efficient throughout the build process and took care of any issues that arose.

We love our home!

They are easy to work with and very responsive.

Garman produced a very quality home for us and we were met with professionalism at every step of the process.

They built great homes and I love the style. The style of the home is better than other builders.

Garman Builders is recommended as a good builder, and I would recommend Garman Builders to my friends and family as the #1 builder.

Thing everything in these home was clearly thought out. Everything looks great right down to the basement

Once the warranty claim was submitted, they never came to inspect the issue. We still have cracks on our basement floor.

I am disappointed with the quality of my home as well as the overall experience I had with Garman Builders.

The quality was not was I expected for the price that we paid.

The experience from start to finish was very well done. All involved kept us in the loop through the process and updates of the build. The follow through afterward to finalize the puchlist was very much appreciated.

Garman Builders was excellent to work with. Coming in from out-of-state and needing some flexibility with loan options and the timing of the sale of our out-of-state house, Garman was incredibly flexible. We felt like they were always willing to help and find a reasonable solution. As with any build I assume, issues arise, but each time, Garman worked out a reasonable solution with us. We heard the legend from multiple sources — "Garman never misses a deadline" — while hearing from others — "no builder hits the date they give you"... and in the end, Garman had us in our house on the date they originally gave us. The two key roles for us were Design and Project Management. Both were excellent! Kristen, the designer was key in taking our vision from a few photos from Pinterest and turning it into our dream home. There were even multiple times on her days off where she kept communication with us while sorting out details to keep us on schedule. After design, Ian, the project manager took the lead and was excellent as well. He was a great guy, easy to talk to, very knowledgable and trustworthy. His attention to detail was spectacular. And never missed a deadline! The final orientation and walkthrough was very appreciated as well. Overall, we couldn't be happier. We highly recommend Garman Builders!

Overall, we are very satisfied with Garman Builders. We built our home while living in Western PA. Our trips back and forth were productive and we received timely responses every time we had a question. I must admit, we didn't always like the answer we were given and we did not push back. Anything that we had concerns about during construction generally were handled to our satisfaction.