Very helpful our roof needed immediate service and they were available.
We were very pleased with the work G.F. Sprague & Company, Inc. did. They were very thorough and experts. We could not have been any happier. We really respected them. That was good.
Good work on a slate roof project, including copper rain covers for our chimneys and new flashing. Not cheap, but the job was done properly the first time and we're happy with the result.
fast, good communication
It seems that the gutters are fine. G.F. Sprague & Company, Inc. could have cleaned up better, and we are still waiting on them to come clean up. I think they were fairly priced. I am not sure whether they hit the light fixture or sensor with the gutter. It is hard for us to tell, but in general, they did a good job. There are two lights that have gone out. I am not sure if it was because the lights went out on their own or if they were hit by one of the workers.
Very highly recommend this company. They are the professionals, will do a great job, and if any problems, arise, I will take care of those without reservations and without you having to fight them. they seem to be very knowledgeable about the work they do, and will not try to get you to buy services that you do not need. They use high-quality materials and their workers are polite, competent, and do a great job.
communication was excellent and worked performed was very professional and kept everything clean nightly
My wife and I were pleased with the work provided by your employee as well as his helpful patient explanations.
Absolutely! The company and their employees are wonderful and knowledgeable.
I was very satisfied. They came and did a preview ahead of time. The guy went up and looked around. The work was very well executed. They cleaned up well afterwards.
GF Sprague were professional and did their work on time.
They are good but expensive.
Why Did You Choose Us? - I chose G.F. Sprague because they had the most comprehensive assessment of the issue and planned to remedy it.
Recognized Excellence - I'd like to recognize Amy Linda. She communicated clearly with us and followed up with us.
Additional Comments - They were very good!
Why Did You Choose Us? - I have used the company in the past.
Areas Of Satisfaction - The communication with the salesman met/exceeded my expectations!
Recognized Excellence - I would like to recognize Matt for his exceptional service.
Why Did You Choose Us? - The company was recommended to me.
Areas Of Satisfaction - They were timely, courteous, and professional!
Recognized Excellence - I would like to recognize Matthew and everyone else at the company for their exceptional service!
Areas Of Satisfaction - There was a part of the job that they realized they cannot do, and they were very forthright about that. They gave me a referral to an excellent alternative to take care of the issue. That was greatly appreciated.
Additional Comments - I always felt that G.F. Sprague and company were very competent and honest. That gave me a great deal of confidence that I had made a good choice.
Why Did You Choose Us? - I heard from another source that G.F. Sprague & Company, Inc. is a great company.
Areas Of Satisfaction - G.F. Sprague & Company, Inc. did a very professional job.
Recognized Excellence - I would like to recognize the salesman for his exceptional service.
They were wonderful to work with, and completed the work on time. They were very professional!
Why Did You Choose Us? - I have worked with them in the past. They did great job last time.
Areas Of Satisfaction - The did really good explaining what I needed. They also were excellent in how they staged the work to get completed.
Additional Comments - I will be using them again. I need more work completed.
Why Did You Choose Us? - I had spoken with about half a dozen roofing contractors before I met with Matt D'agostino of G.F. Sprague. It was clear in the first 5 minutes that Matt was far more knowledgeable and professional than anyone i had previously spoken with and it was also clear the Sprague was more capable, communicative and honorable than any of the other firms. I picked Sprague for my project even they were the highest bid i received. In retrospect, I have no doubt that i picked the only firm that was capable of completing my project.
Areas For Improvement - None
Areas Of Satisfaction - The 3 biggest areas of satisfaction for me in my dealings with Sprague were communication, integrity and professional capability.
Current Referrals - Not currently, but i have previously recommended Sprague to a neighbor of mine.
Recognized Excellence - Matt D'Agostino is the best service representative i've ever worked with in my life. He's personable, honest, extremely hard working and just a great guy. Our project was a nightmare (no fault of Sprague) but Matt's empathy, level-headed decisions and excellent communication helped get us through it. I would also like to recognize Manny and his construction crew. This is a really hard working group of guys and I know firsthand that no job is too big for Manny. He is a very smart and capable guy.
Why Did You Choose Us? - After some research, we decided that G.F. Sprague was one of the highly-regarded and better-established contractors for this kind of work in our area. We expected to pay a premium for that, but a good roof is on the short list of must-haves. And having the contractor who installed your roof still be around if there is unexpected damage or other issue down the road is a plus.
Areas Of Satisfaction - The quick scheduling of the job and quickness of the job once started were stunning.
I was pleased with the process, the quality, and the service. The cleanup was excellent. The team was great and very professional.
They did exceptionally great work in a short amount of time.
We had gotten several estimates and Sprague was definitely the highest priced option, but after doing a little research, we still felt they were our best option.
Areas Of Satisfaction - They exceeded my expectations in timeline.