We are 100% satisfied with the professionalism and quality displayed by Murray Lampert in their management of a significant remodel of our home built in 1972. We replaced all floors, made our bathroom wheelchair accessable, took down the wall between our galley kitchen and dining area and installed a 13 ft. island. We also removed a sliding door in our living room and replaced it with a window and installed a new sliding door in another location. There was more as well.

Professional & Organized

Professional & Organized - Our project manager, Patti Atwell and designer Cameron Johnson are highly experienced and worked with us on an ongoing basis to amend the plan as necessary, choose flooring, wall colors, and other critical elements. They connected with us for review on a weekly basis and were available immediately to answer questions and respond to the very few concerns that arose.

Schedule

Schedule - 100% on time.

Problem Resolution

Problem Resolution - There was one issue that arose regarding whether the stove was to be gas or electric. They had started the installation of gas when we had requested electric. They reviewed their records and agreed that they had made an error and took financial responsibility for the change.

Project Manager

Project Manager - Yes

Overall Experience

Overall Experience - Very good work and happy

Areas Of Satisfaction

Areas Of Satisfaction - The customer service with Lisa, Rachel, etc., coming through and doing the punch list was awesome. They found things that I would not have known to look for and ended up with a great finish to the project.

Why Us?

Why Us? - I felt like the team came to meetings prepared, had great ideas, a realistic timeline and budget, and everyone was very courteous and wanting to meet my expectations. From my first meeting with Rachel and Gregg to the end, I was very happy with the team, especially Roberto, Jensen and Brandon with whom I had the most interaction.

Unique issues (3 project managers) covid delays, gaps in work progress, a few errors (wrong slider, wrong bathroom window, one design error), and slow punch list completion would be caveats to the beautiful job when completed

Project Manager

Project Manager - A really helpful with all of our questions.

They are easy to work with and did a quality job.

Lead Source

Lead Source - We actually were negotiating a contract with Jackson Design Remodel. They did pricing and I was not thrilled about the design. Murray Lampert Design, Build Remodel competed with Jackson Design. I ended up saving money. I am happy with the design and I am pleased with them.

Additional Comments

Additional Comments - I told them I was very pleased. If they are doing a job in the area I am happy to share my home with them to see.

I believe that they are outstanding among the design/build firms in San Diego County.

Lead Source

Lead Source - Google

Areas Of Satisfaction

Areas Of Satisfaction - Design team was fun to work with, and the overall project manager was exceptional.

Additional Comments

Additional Comments - Just that it’s been a pleasure to work with this company and its many fine people.

Before the project was complete, I was already referring them to family and friends.

Lead Source

Lead Source - My friend looked up 5 companies on line and gave me the list.

Areas Of Satisfaction

Areas Of Satisfaction - Danny Battle was an exceptional site manager. He was both helpful and supportive throughout the process. Hannah was also outstanding and showed me that she knew what she was doing. I am completely happy with my kitchen. I would recommend Murray Lampert to my friends.

Additional Comments

Additional Comments - Could not be happier with the job that you did.

I thoroughly enjoyed working with everyone at Murray Lampert and would totally recommend them to friends and family.

Why Us?

Why Us? - I chose them because I felt their team really worked well together, and truly cared about their customers getting the house of their dreams!

Areas Of Satisfaction

Areas Of Satisfaction - Their communication was always on track, and if something came up that I needed to discuss, they were always helpful and available.

MLDBR has a great team from top to bottom, and were a pleasure to work with.

We wholeheartedly recommend Murray Lampert Design & Build for any home remodeling needs. We bought our home 18 years ago and just made minor improvements since then, putting off til a later day all the things we wanted to do to make it more livable. Life with two active kids took over and delayed any renovation plans. Now, being empty nesters, the time finally arrived for us to take the big step and do what we’ve been dreaming of for years: remodel most of our house (including removing walls), going open-concept with a great new kitchen, moving a bathroom, a complete plumbing overhaul, and more.We started our conversation with Murray Lampert knowing they’d done beautiful work in the neighborhood for several friends, and knowing how much they valued their work and relationship with the Cantor family, owners of Murray Lampert. My husband and I met with Rachel Cantor, their Director of Design, and explained what we were hoping to achieve. She returned shortly with a realistic estimate that helped guide our conversation further. Doing our due diligence, we interviewed other construction companies but always came back to Murray Lampert. The detailed information we received, the warmth we felt from the Cantor family, their commitment to our satisfaction (and budget), countless recommendations from friends, their stellar reputation in the design community, combined with the reasonable price, sold us. From the beginning, we knew we were in good hands. Gregg Cantor provided great oversight of his team, always checking in and staying on top of what was happening with our project. The entire team took ownership of our happiness and care of our home and family. They took on managing an overwhelming process and schedule, leading us step by step and keeping us on target. Another Rachel (Bancroft) was our ML designer and she was amazing, providing terrific insight and putting up with constant questions and several changes. The 3D modeling was a fantastic tool, helping clarify the vision and projected outcome. Budget was important to us and the ML team kept us on target, with Lisa Cantor keeping the finances straight. Daily updates on the construction from Don our project manager kept us looped into what was happening. Communication is critical to any big project, and everyone on the ML team was an expert – responding promptly to any questions and keeping us constantly informed. Our beautiful project was finished on time and on budget.In the end, we’re so incredibly happy with our remodel! We feel like we live in a brand new home…modern, bright, and completely in line with all our dreams. And we’ve made some great new connections with the Murray Lampert family – we know who we’re calling if we start having any new ideas!

Why Us?

Why Us? - Reputation, recommendations, positive relationship

We were very happy with Murray Lampert. Things were on schedule and in budget. I felt like the project moved quickly.

From the management of Gregg Murray to the job sight foremen Cameron, they were all professional and courteous. Thank you for a "job well done"!Hugs,Dan and Leenie

Highly recommend them

Areas Of Satisfaction

Areas Of Satisfaction - Construction pointed out and completed details that enhanced the out come of the project

I have indeed recommended Murray Lampert Design, Build, Remodel to friends and acquaintances that are seeking an option for remodels.

Project Manager

Project Manager - Cameron was a very straight forward and attentive person! Always followed through and self initiating to address the project and its minor iterations!

Likely To Recommend

Likely To Recommend - I have indeed recommended Murray Lampert Design, Build, Remodel to friends and acquaintances that are seeking an option for remodels.

Lead Source

Lead Source - Advertisement led me to research the firm and its experience and history. My inquiries were all very positive especially their working relationship with the permit agencies!

Why Us?

Why Us? - Their experience and relationship with the San Diego County Building/Permit division was essential to address our original house purchase in 1985 that we subsequently discovered had a garage conversion without a permit by the previous owners. Further, there was no statute of limitations to address the illegal conversion.

Areas For Improvement

Areas For Improvement - None and exceeded our expectations in dealing with the US Bank funding program, thanks to Lisa Cantor! County Permitting became very difficult through no fault of Murray Lampert personnel and they were diligent in their persistence of permits!

Areas Of Satisfaction

Areas Of Satisfaction - We especially appreciated the handling of unexpected changes and additional work requirements. Additionally their prompt communications kept us thoroughly in the loop to avoid any confusion minimizing delays and reinforcing its efficiencies!

Additional Comments

Additional Comments - Interestingly we became closer to a number of people that we never thought would become the case in a short term business relationship. We could not help feeling like we had joined with a family group committed to an excellent project and very personal service. They addressed our issues and anxieties with professionalism and diligence!

Why Us?

Why Us? - Michael responded to our online inquiry same day...on a Sunday! We were impressed with Murray Lampert's team approach...having the clients meet with the entire team prior to making a contract decision. We were also impressed that Gregg Cantor attended some of our meetings! We felt we could trust Murray Lampert to successfully achieve our vision and to respect our significant investment.

Areas Of Satisfaction

Areas Of Satisfaction - The team was very responsive to any questions or concerns we raised. We LOVED our project manager, Patti Atwell, because of her expertise and energetic personality. She kept us informed, kept things on track, and quickly addressed the few hiccups that happened along the way. We enjoyed working with Patti, Cameron, Rachel, Hope, Michael and Gregg. Our friends and family have been amazed with the transformation of our house.

Project Manager

Project Manager - 4 plus!

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied overall. They cleaned up well, and Patti kept me informed.

My overall experience with Murray Lampert was good. Since this was our second time using Murray Lampert, I expected a little more. As with any remodel, issues will arise. I understand that. But it is how these isues are handled. I think the quality of our custom cabinets is very poor. LTD's (cabinet people) customer service is also poor. We are still having issues with our cabinets. So the question that comes up is...Will I use Murray Lampert again? The answer...If I have another project, I will definitely get a quote from Murray Lampert and compare it to at least two other companies. If I need some sort of cabinetry, I would not use LTD. Murray Lampert would have to use another cabinet company.

Why Us?

Why Us? - Because reputable San Diego company.

I have already done that.

Likely To Recommend

Likely To Recommend - I have already done that.

Lead Source

Lead Source - My neighbor had a large expansion and he was very satisfied with it. I used to work closely with the Better Business Bureau and the president with them recommended them to me. He had some good things to say about them.

I can't say enough about about Murray Lampert Design, Build, Remodel. Gregg Cantor was attentive, innovative, professional and went the extra step to help us make our remodel and whole house make over happen. Steve Law was responsive, patient and smoothly addressed our concerns almost immediately upon notice. Frank Piermarini listened to wishes and desires during the design phase and proposed alternatives and/or made changes to the plans as necessary. Our dream house could not have happened without Murray Lampert.

Lead Source

Lead Source - Murray Lampert has a longstanding history of doing work and contributing to improving the overall quality of life in the local community. As a long time San Diego resident, I know that companies do not last long without a reputation of doing superior work and providing a high level of customer satisfaction. When we "took the big step" and decided to move forward with our construction project, I called Murray Lampert.

Areas Of Satisfaction

Areas Of Satisfaction - Murray Lampert and their construction team met or exceeded all of our expectations.

They were very easy to work with. There were a few problems that came up, but they handled them very well. We would definitely use them again.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the contractors that came. We had a good experience with the electrician and the various other contractors.