About this company
NEWPRO
Since 1945, when Anthony Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned company. Over the years NEWPRO has expanded their family to include dedicated employees, supply partners and thousands of New England homeowners. Show more
Since 1945, when Anthony Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned company. Over the years NEWPRO has expanded their family to include dedicated employees, supply partners and thousands of New England homeowners.
Today and three generations later, the Cogliani family continues to maintain a reputation for superior quality products and exemplary customer service. With one of the top performing energy efficient windows in the country, custom made in NEWPRO's own MA factory, the NEWPRO family has pioneered the industry with innovative engineering and design. NEWPRO is a company that homeowners can count on to deliver top performance when investing in home improvement projects.
NEWPRO offers energy saving home improvements including made in New England for New England replacement windows, doors, insulated superlong panel siding and roofing.... plus Bathwraps tub & shower liners and replacements and walk-in bathtubs.
Thanks for considering NEWPRO! See the difference for yourself. We hope you will soon become part of our family! Hide
Types of work
GuildQuality surveys
Badges
Photos 24
Customer satisfaction
Of 31454 customers surveyed, 15947 respondedReviews 12049
Of 15947 respondents, 12049 left a reviewRecent reviews
Dean B.
Excellent work and we’re good neighbors while doing it
Kiza C.
NEWPRO was very clean and organized.
Rusty K.
The windows look great inside and out. The one man crew did a great job was nice and clean everything up when he was done.
James K.
Absolutely!! No question, this is a TOP NOTCH company!!
Review in Woburn, MA
It was a process for us. We had to wait from September to December. NEWPRO originally came on the 19th of December. The door was scratched. The storm door was 3 inches too small. We had to wait until the beginning of March, and we went through winter in New England without it. Everything was not fixed, and it gets exhausting after a while to keep calling and calling and calling.
Felipe B.
NEWPRO did an excellent job. They were very professional from the first call to the final installation. The customer service was good, and the work was very neat and efficient.
Thomas K.
We liked the end result. The kitchen looks really nice!
Review in Bristol, CT
NEWPRO's installer was excellent. He knew what he was doing and did it well.
Carol M.
Your company knows how to treat customers. My job was quite insignificant compared with the large jobs you do, but I truly believe I was treated with the same respect. Also, my door is very well made….ihave examined it.
Review in South Weymouth, MA
They were very professional. They did a great job cleaning up and were on time.
Earl B.
The experience was very good. I love my shower
Karen D.
They were very professional and easy to work with.
Luzviminda R.
Absolutely
Miles D.
It was a very easy from consultation to installation. The quality of the windows is very good; I like them a lot. They even had some new features that my previous ones did not have, such as being able to open and close them from both sides and I have screens now, so I am pretty excited about that too. I am very satisfied with the windows.
Sadie M.
The installers were fantastic and quick. They did everything they said they would do.
Linda S.
The quality of your contractors is awesome.
Doris N.
No way. Although we do love the finished shower, we would never consider using your company or recommending to anyone. Very expensive, very poor business practices.
Ann R.
Poor communication Unanswered texts
I had 2 concerns after the job was completed I never met the project manager did speak to him by phone regarding my concerns. I sent him the requested photos that was over a week ago and I have not heard back from him.
I also requested several times for an itemized invoice of my very expensive job. My salesman was unable to
produce the invoice after several
empty promises to produce an invoice. I finally had a conversation with a manager who explained why Alure does not share invoices Still a complicated reason for me to completely understand Alure’s reasoning. Because of my experiences I will not recommend Alure to family or friends. The group who completed my project were the best part of my experience with Alure. They were hardworking professional neat and completed my job in one day.
Victor S.
I felt that I paid a professional price but received a DIY installation.
Bill F.
Not recommending to anyone.
Lynn B.
We are very pleased with the two showers they installed! Nami (sp?) was terrific and the showers are beautiful. My only complaint is that we were not able to get a second opinion. That was not ok.
Lorraine T.
Initially I had left out the shower door option to make it more affordable to have the conversion done. I was told by the the sales reps that shower doors could always be installed later and all the conversions are built to accommodate shower doors whether at the time of conversion or later. Realizing now I prefer shower doors, I called to check pricing. I was then told both sidewalls would have to be removed to accommodate shower doors (but initially told all showers are built to accommodate doors) He then told me he "got them to waive the extra labor charge" but the doors alone are $3700.00 (about double of what I could even consider). When I expressed I could not afford that cost and asked if I could install doors myself, his reply was that all warranties would become null and void at that point. I don't understand how a shower door could impact the plumbing and mechanics and I feel like I was lied to after just spending $18k.
Review in Auburn, MA
NEWPRO was very professional.
Ruth K.
The estimated construction time was good and the shower looks great.
Dan O.
I have no problem with NEWPRO. They did excellent work.
GuildQuality
Customer feedback report
