I like it. Alure did a good job. They completed the job on time. The cleanup was good.

NEWPRO was very accommodating and very professional. They did quality work, and it came out beautifully.

There was good communication, and it was all done in the time frame they said it would be.

I appreciate the people who did the work. Also, they are local. They are both from the community and I appreciate that. They were tremendously professional.

I thought they were excellent in what they did, and they were professional.

The whole process was a nightmare, and I'm in between jobs. They have the special you that you can pay a year away from now, and I'm qualified. I was told at the that initial visit that there's mold underneath my tub and bathroom. I did not know that they would not pay for that. Now, the job is on hold for approximately two months without shower, and I have to work to have the mold remove on my own.

Everything went well and the installers are very professional.

Excellent service and quality overall, from start to finish. The work was on schedule and very professional. Staff were very responsive, friendly, and knowledgeable.

On balance, I feel that this project was weel spent. While clearly not the least expensive option, the value of services and materials justified the cost.

Newpro is expensive. For this price the lack of quality is alarming. They had to send a crew back to make some corrections. Some of the issues were resolved at that time, but other issues cropped up. Some of the things they were supposed to fix simply were glossed over. Terrible communication from start of project and throughout. They will have to come back again to make more corrections.

I will when the opportunity comes up about a friend

I had two design consultants visit my home for my windows. They were friendly and professional, however they basically dangled the
“Carrot” in front of me with regards to the money I would save if I signed up that day and only that day. You’re putting out a lot of money and they….won’t….give you any time to mull it over, at least 24-48 hours would be appropriate. These sales tactics, I did not appreciate at all! Measurements were done a couple days later and the widows arrived in about 4-5 weeks. The installation crew arrived about 1/2 hour early which was great. These guys were fantastic, worked together like a well oiled machine! All 16 windows were installed in one day, they kept on top of trash outside and vacuumed inside when they were done, leaving the place spotless. I’ve remodeled the entire outside of my house and the windows finish the job, they are a beautiful addition to my home.

The company is reputable, and the salespeople are efficient; the product is high quality, and the workers are high quality and professional. The timeliness is good if the product is affordable because the product is expensive.

NEWPRO was on time, very professional, and did a great job.

I would rate a zero.

The service with NEWPRO was beyond exceptional.

The installer was outstanding.

Fantastic product. Superb installation team. Would recommend NEWPRO over any other company

We won the sweepstakes and had a pleasant experience with marketing department, designer, and installers.

Turned out great after salesrep base measurement error was corrected. We had to go 2 weeks with a torn up shower while the custom base was remade. It was worth it in the end though!

Very satisfied with the product and the installation.. everything was done beautifully and timely and finished that you didn’t k ow you had anyone in your home at all.

The new pro installers were professional came on time kept me informed the entire time they were here cleaned up everything afterwards did a nice job

This is due to shower wall design etc. See comments noted in other section of the review.

I love my new floors, but! I did not have many options to replace my floors. I needed to use a payment option. I chose your company because it offered a sale on installation and product. Available only for perfect credit situations. I have been charged triple the cost, plus financing charges. My fault for not letting myself be intimidated and desperate. But I do feel taken advantage of and for that reason I would not recommend your services.

The whole process was a nightmare! Leaking water, no timely action to fix it, needed ServPro to take apart my ceiling. Dry the room with fans for two weeks, couldn’t sleep in my bedroom for two weeks. Plumber blamed installer, installers supervisor never returned my calls until I emailed Marcy Katz. Then I was contacted by a “VP” who said he would help, he only had the courage to talk to me that one time and never returned 3 more calls I made to him to discuss the additional repairs, disruption to my home and his joke of a plumbing supervisor. From start to finish the whole experience was handled badly by NewPro. I would never recommend them to anyone ever for anything,.