It was such a pleasure working with Perez to plan out our projects and they worked hard to help us achieve our renovation goals and keep it within our budget. We both work from home so we knew it would be difficult living and working in our home once the work started, but they were understanding and accommodating. We love our newly renovated spaces!

Perez Design/Build Remodel was excellent.

We have recommended them to friends. They have followed up on previous jobs and are a great source of recommendations when we have other household needs/projects if such are not something they handle directly.

They were very fast.

Construction process was awful. I felt like I had to manage the whole project. Subcontractors lacked direction. Even Perez employees lacked skill to do there jobs.

The people were great to work with.

very pleased with the job and workmenship

Very professional and enjoyable to work with. The collaboration on the 2 projects you have done was excellent and resulted in successful results

Certain details weren't tended. A $4,000.00 deposit was submitted for the work in OCTOBER 2023 and I was not informed until FEBRUARY 2024 that the SAME double window, installed in an adjacent room, was unavailable. I asked TWICE if the floor would be covered prior to demolition and was reassured twice that it would be. DISAPPOINTED, I had to ask demolition team to cover the floor, when I saw they were not going to do so, prior to demolition. I requested the room worked on be EXACTLY THE SAME as the adjacent room renovated by Perez previously.
Instead of researching the minwax or OTHER brand of 'rosewood' stain the ZAR brand was used that only offered a darker tint for the trim. Did 2% of renovation cost still cover design (details)?

Very Professional operation... Quality work

I have been singing your praises since my first interactions with your company.

Trust

Trust - The crew went beyond my expectations! I benefitted from advice and clear explanations of what was going on.

Punchlist

Punchlist - Once supplies were available, work was quickly finished. Your employees went above and beyond to get my place in order.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone connected to the remodeling project at my place was considerate, and accomplished their part efficiently. I LOVED how carefully debris was cleared during and away after work was completed. All of my questions were always answered. I was treated with the utmost respect and consideration!

Additional Comments

Additional Comments - True to all promises... I love the home I live in now.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectation with the scheduling, timing, and customer service.

Satisfied with Perez work and expertise Will not hesitate to call them for other projects.

they were reliable and very professional

This is our second major project with Perez Design/Build Remodel and we have been pleased with both projects!

Perez did a great job from the initial sales/site visit through review of the final punchlist. Perez was very patient with me as I made the big decision to proceed with a whole home remodel and also as I took the time to consider and make the many large and small decisions that were needed. Examples of these decisions are: where to remove and add walls and add a ceiling beam, the best HVAC system and where to put it, new attic insulation in the rafters, the locations, type, and brand of new windows and doors, the locations and types of ceiling lighting/light switches and electrical outlets, the type of flooring, trim, and cabinets, choices for a fancy glass, tile, and stone shower, a new electrical panel, an improved roof line for the front porch, and a new concrete front stoop and sidewalk. Since my house was mostly hand-built by my ancestors, it took a lot of workmanship to bring it up to modern standards and make it really nice.

Expertise

Expertise - Perez has great personnel with the expertise to complete a complicated project. The key people we engaged with included the Project Consultant (initial iterations on project scope and cost estimate), the Designer (floor plan/electrical), the Design Manager (cabinets/flooring/trim), the on-site Project Manager, and the Office Manager. All these people had incredible knowledge of their areas and were very professional.

Schedule

Schedule - Perez beat the agreed upon schedule. Perez personnel were on site almost every day; there were no big gaps in their focus on completing the project as efficiently and quickly as possible while still doing a high quality job.

Construction Quality

Construction Quality - One ding on the quality of materials and workmanship is that on some of the wood trim the top coat was allowed to pool such that it looks a little bit like a raised area of gray glue. This isn’t noticeable to anyone but me, but since I dust the trim, I noticed it. Given the massive amount of work on my whole home remodel, this is minor. Also, the internet connectivity wasn’t wired correctly and we ended up finishing that ourselves. The rest of the work was done extremely well.

Communication

Communication - Overall Perez did a great job communicating with me.

Problem Resolution

Problem Resolution - There were very few problems in my Perez remodel. At one point we had to pick a different version of white for my siding, as the prior choice was not available, but this was easily done. At the end we realized we needed a front stoop, since the porch was too high for just one step up, so Perez was able to sub-contract very quickly for a new sidewalk and stoop. It would have been really inconvenient for me to try to arrange this myself, and I probably would have had to wait months to get the work done.

Clean & Safe

Clean & Safe - The job site was kept clean and safe over the 19 weeks that construction was occurring.

Punchlist

Punchlist - Perez was flexible and let me start my own punchlist since I happened to be in town before they were ready to do their punchlist. Of course, since my list was done early, it had a lot of minor line items. Perez quickly completed all the items.

Areas For Improvement

Areas For Improvement - Perez met all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Perez exceeded my expectations in their structural engineering knowledge of how to add a ceiling beam to preserve structural integrity while removing parts of two walls. The two walls made all the existing rooms very small and hard to furnish and hard to use. We now have a large living room that is a much nicer gathering place. Perez was able to get my new floor pretty much flat, even though my home had been slowly built up over many decades, pushing out in 3 directions, and I was worried the floor would be a headache. Perez exceeded expectations in terms of design (cabinet/countertop/sink/shower materials/colors, trim material/color, and wall color); everything looks great. Perez met my expectations for the demolition of the existing walls, two chimneys, and a brick floor section in one room. Perez also did a good job with spray foam insulating my attic and switching from an oil furnace to a dual heat pump/propane HVAC, which they were able to install in the attic so that I have more square footage for the living space.

Lead Source

Lead Source - I found Perez by doing an internet search. Over a period of months as we decided what we wanted done, I developed the trust in their expertise and business ethics to hire them for the whole home remodel.

Additional Comments

Additional Comments - I was pleasantly surprised that the construction phase was close to zero stress. All the details were ironed out prior to the work starting, and we were able to stay with that plan. The Project Manager was very capable and easy to talk to.

We knew we could count on Perez every step of the way in our kitchen remodel. Someone always got back to us if we had a question.

Areas Of Satisfaction

Areas Of Satisfaction - A wonderful job putting my new kitchen and also guaranteeing work they did 2 years ago.

Areas For Improvement

Areas For Improvement - There were problems with the subcontractor, but they were extremely responsive in addressing that and making it right, so I don't hold them responsible for it.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations in resolving issues and communicating. They were extremely responsive.

Additional Comments

Additional Comments - I would definitely recommend them and reuse them.

So far it has been a good experience

I have recommended them to several friends. The ones that used them are quite happy. They are not the least expensive, but they are very good at what they do.

The Perez team was great to work with. They were able to move walls around and retain old moldings, doors etc seamlessly. The new floor plan works very well and blends beautifully with the character of our 1930’s house. The quality of the work is excellent. Tracy patiently worked with my daughter revising choices of tiles and other details. Overall extremely pleased with the results.
Thanks for making this project fun!

They all knew their stuff and did a great job.

Communication

Communication - Yes, Perez Design/Build Remodel communicated with me effectively.

Problem Resolution

Problem Resolution - Yes, Perez Design/Build Remodel effectively addressed and resolved problems.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations. It is a 200-year-old farm house. We are very happy with the work they did.

Lead Source

Lead Source - I heard about Perez Design on the internet and I started talking to other people, and they told me they were good to work with and top-notch.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the workmanship exceeded my expectations.

We got what we paid for. Excellent quality and workmanship and attention to details.