Review by Tuan L.
Missouri City, TX, on Sep 13, 2022
Horrible experience with Houston Premier Pools & Spas. If you are looking for a reputable pool builder, RUN FAR & FAR AWAY from this one!
Throughout the entire project, communication was absolutely lacking. Poor/no coordination with subcontractors. Project manager was rarely on site. We basically...
Review by Jacob S.
Montgomery, TX, on Sep 01, 2020
The whole Premier team we dealt with was excellent; they did a wonderful job. We are happy with the outcome.
Review by David S.
West Columbia, TX, on Aug 19, 2020
Premier Pools is very professional. It took a little longer than we expectated it to, but we are very satisfied with how it turned out. The quality of the pool is amazing.
Review by Amanda M.
Missouri City, TX, on Aug 02, 2020
MISERABLE company to work with. They literally yelled at me over the phone when I was asking them to provide more details about the item by item cost, they said our pool would be done in 9 weeks but it has been almost 4 months, we have a signed contract saying they they owe me a refund of $3305 (we financied...
Response from Premier Pools & Spas of Houston
Aug 02, 2020
I am the own of premier pools. Mrs manglers pool was under construction for 38 day until it was completed. Mrs mangler continues to to blame Premier pools for the pandemic we are living through. We have had several crews go down sick and even with all this we completed her pool on time and top quality construction. I have never yelled at or have ever yelled at one of our customers. As a top 50 pool builder we adhere to the best business practices
Review by Clifton B.
Richmond, TX, on Jul 22, 2020
I would not recommend them to anybody.
Review by Rhonda B.
Conroe, TX, on Jul 06, 2020
I would never use this pool company again for any pool projects nor would I recommend them to friends or family.
Review by Hugo A.
Houston, TX, on Jun 10, 2020
Premier Pools & Spas is a really great company.
Review by Vivian C.
Pearland, TX, on Apr 10, 2020
They were very responsive to any and every need. Dora was our go to gal, and I couldn't say enough good things about her. We are very happy with our final project. It is beautiful.
Review by Shannon N.
Montgomery, TX, on Apr 06, 2020
Great experience start to finish.
Review by Amber B.
Huffman, TX, on Apr 03, 2020
They were awesome.
Review by Robby A.
Spring, TX, on Mar 18, 2020
Premier Pools & Spas of Houston took the time to give us exactly what we wanted versus pushing their pool plan on us. The included options were beneficial to us. I could not say no..
Review by Kevin H.
Iowa Colony, TX, on Mar 17, 2020
Matt Unger is a great guy, he cares a lot about his customers.
Review by Robert B.
Pearland, TX, on Mar 13, 2020
The salesperson, Kevin, did a great job of understanding my concerns. As for everything else, when the job was completed and certain times throughout the process, there was no communication.
Review by Ron A.
Manvel, TX, on Mar 13, 2020
Premier pools produces a great product, however communication could use some improvement.
Review by Jeremy J.
Humble, TX, on Mar 12, 2020
Other than a few small issues I feel like they did a good job.
Review by Eldon L.
Beach City, TX, on Mar 12, 2020
I just do not recommend them at all. I had a terrible experience.
Review by Margaret A.
Iowa Colony, TX, on Mar 12, 2020
We are very happy.
Review by Carla B.
Dickinson, TX, on Feb 25, 2020
They provide very poor customer service.
Review by Johnny M.
Angleton, TX, on Feb 21, 2020
Do not trust the sales people for their word. This company has a serious lack of ethics.
Review by Kenny S.
West Columbia, TX, on Feb 10, 2020
The guys did a great job.
