The manager began work before he received my signature on his release paperwork nor was he tenacious enough to have had brought it with him when he first showed. This is the same story when they left and picked up their gear, no release. I had to make a special trip to meet him both times.to meet and get a signature to him of which he called repeatedly to get. If it was so important wouldn't any bright person have it in hand when they see the client? NOT!His employees however were courteous and far more easy to deal with but any person can plainly see they have a script in their head to repeat to their clients so there is that.

Really great

Our encounter with 1-800 Water Damage after the hurricane was very calming by the way the rep came in and evaluated our damage and explained the process that needed to be done. When we had questions he called and came and was hands on with a solution or the explanation of how it had to take place.

The reason I wouldn't recommend them is not because of the crew. They broke a lot of stuff when they put my stuff in storage. I have tried calling them a few times and they won't return my call. I am not happy.

Hurricane Ian created a great amount of damage. To remedy our water damage, 1-800 Water Damage was contracted to assess and mitigate our damage and potential damage. The company performed its job professionally and adequately. My only real complaint is that, after removing drywall in ceilings, walls, and insulation, a simply barrier of thin plastic was stapled/taped in. It did not last long in SWF.

The company made several promises they weren't able to keep. They said they would find adequate temp-controlled storage versus throwing things into our garage. There were pieces that weren't able to be moved due to a lack of storage that had dust on them. We were told and assured the furniture would not be damaged. They brought in a crew from Texas that were temps. We had an issue with some things that went missing or were misplaced.

They were very professional, and they followed all federal and state local codes, to mitigate the damage. I would highly recommend them.

The best and most professional company in my experience. They conducted a detailed damage survey and provided highly skilled people to do the repairs. This company should be your first to call!David McKeePunta Gorda, Florida

They were very efficient. Once the insurance company and everyone got on the same page, they were certainly very efficient. In fact, they were out within a week after the hurricane to survey the water damage and what would be needed, which by far was faster than others in my neighborhood. The team in here did an excellent job at tearing out and rebuilding. Now I am just waiting on the sliding glass doors and windows. Those have to be made before they can put them in. The work itself was done very well and in a timely manner.

1-800 Water Damage made it much easier for me to get through the hurricane damage.

Never use this company. They are incompetent and damaging. They broke things, and threw things out without my permission. They dumped stuff on my neighbor's front yard. I could go on forever.

They destroyed my house.

I would not hire 1-800 Water Damage due to lack of quality of work and damaging someone's house.

They were very efficient and had a good team of workers.

They damaged a lot of my property when putting it in storage. I called them about it and no one has returned my call.

I am not likely to recommend them because we were mostly disappointed with the reading the gentleman got. He was looking for water damage through the readings on his meter. The walls were torn out, and there wasn't any water damage. Other than that, he was pretty good. Everything was torn out, and he had a brand-new meter, but it didn't seem to register and gave a false reading on most of the walls. There was something that wasn't right with the reading.

I thought the employees were very nice and courteous people. However, I think they have made some mistakes.

They were very thorough and worked very hard, taking the time to do a good job. 

Very professional and smart crew helped rectify the problem, highly recommend them!

Everything was perfect, the company did everything they said, they were wonderful. When I approached them about the damage they caused to my garage door, I was told by Cody Bass, the owner, that he was not responsible for that. That is why they went from a perfect 10 to a 1.

After Hurricane Ian destroyed my roof which in flooding and severe water damage to the interior 1-800 Water Damage did a fantastic job removing the water in the house. They were professional throughout process.

1-800 Water Damage - HQ has some of the best people I have ever dealt with.

They were helpful, understanding, and always available to answer questions. I was happy with the services they provided.

They treated me right. The insurance company paid for everything, but they did well and treated me right.

They came in, checked out the house and determined what was needed. They came back and put in all the equipment and told me how long it would take for everything to be completed and dried out. Everything they said was done, and they moved out quickly. It was fast and professional.