I met with Bob from Acclaim to discussing our budget for our kitchen remodel on Nov. 19th 2021. He assured me that his company could do the job. I signed the contract and gave him 2000.00 dollars. His final ( his words) cost analysis was given to us Jan 19th 2022. His offer was 15 thousand dollars past our budget. My husband and I spent two hours with him at his office to design kitchen, which we never got the final plans for. We decided to go with another company in January. No Plans, No plans within budget. No refund. And of course blamed in on us. After reading other reviews on the BBB, the behavior was similar. Buyer beware. DO NOT SIGN CONTRACT. This appears to be a pattern of doing business.

Areas Of Satisfaction

Areas Of Satisfaction - Overall design and quality of work

We were very pleased with the workmanship of Acclaim Renovation & Design in construction of a full bathroom in the lower level of our home. The quality of materials, the respect and craftsmanship of the workers, and the timeliness of the project was much appreciated! We would not hesitate to hire this company again!

Additional Comments

Additional Comments - very friendly and attentive

Recognized Excellence

Recognized Excellence - Sarah did the design just like I wanted. Brian was an excellent at all that he did in this house

Additional Comments

Additional Comments - Amazing experience overall.

Very professional, efficient and friendly. Very respectful to the fact that we were still living in the house while remodel was taking place. Worked with us to remodel to our

Recognized Excellence

Recognized Excellence - Enjoyed working with the whole crew, especially Frank, who was friendly and conscientious, we could count on him to be on time and his work on our backsplash was superb working even though his hands were killing him when cutting tile in the cold. The office group of course was easy to work with, Mark picked up on our ideas & tastes and guided us in some of our decisions. Katie kept us up on to date on each phase of the remodel.

Recognized Excellence

Recognized Excellence - Brian, the lead on the job, was fantastic. He was meticulous. He answered all the questions. Katie and Sarah were beyond helpful.

Areas Of Satisfaction

Areas Of Satisfaction - They quality of the work is just impeccable.

Additional Comments

Additional Comments - It looks amazing. I have recommended them to friends.

Our bathroom remodeling experience with Acclaim was excellent. The process was professional and meticulous from the design stage through to the last paint touch-up. The whole team worked with us to fine-tune the overall design aesthetic and the little details. Both the folks in the office and the journeymen who did the work on site were professional and approachable and constantly checked in with us to make sure we understood and were satisfied with every step of the project. They helped us turn our dated and worn-out 1980s bathroom into a sleek, inviting, and more functional space. And they got the job done in a reasonable amount of time, which is an important aspect of any remodeling project! We definitely plan to use Acclaim for our next major home renovation.

The team at acclaim, from Bob down to the on site crew doing the work, were a joy to work with from start to finish. Our new kitchen is phenomenal and the process from design to construction was smooth and well executed. If I had it to do over again I would not hesitate to call Acclaim.

Communication

Communication - The entire team at Acclaim made every effort to communicate quickly and effectively at every step of the process. Questions were answered promptly and any changes to the plans or schedule quickly communicated.

Great Sales & Design team to work with. The installers, especially Brian did excellent work.

Areas Of Satisfaction

Areas Of Satisfaction - Easy to work with, and excellent workmanship.

Additional Comments

Additional Comments - Thank you everyone for your patience with my delay and doing such a great job!

Acclaim combined their professional experience and our preferences to make the design process enjoyable and the results phenomenal. Every step of the way, there was constant communication, quality workmanship, and true professionalism. Both the workers and office staff were a pleasure to work with. We highly recommend Acclaim as a superior design and renovation company.

This was by far the best renovation experience I have ever had. Acclaim does an excellent job. The workers are prompt every day and obtain a very high level of excellence in completing the job. I can not say enough about this organization.

Recognized Excellence

Recognized Excellence - I can not say enough about everyone involved in this project from the owner, to the designers, to the workers completing the work. This was by far the most positive experience I have had in completing a major project at our home.

Acclaim Renovations & Design did a fabulous job remodeling our kitchen. The workmanship was fantastic, the professional attitude was awesome.I highly recommend them for any remodeling in your house.We we very happy with the outcome of our kitchen.Thank you Acclaim Renovations & Design

Areas Of Satisfaction

Areas Of Satisfaction - The craftsmanship and professionalism. They scheduled us for demo and installation and were on time

Recognized Excellence

Recognized Excellence - Everyone from the president Bob Gallese, his office staff and the professional installers

I've worked with other contractors in the past. Acclaim was our best experience. We have other projects under consideration and will be contacting Acclaim when we are ready to move forward.

They did a fabulous job, their designer Mark was excellent he came up with design we didn't even think about. The workman were great, they were masters. Everything was level and clean. We could not have been more delighted.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the help they gave in the planning part. Coming up with colors and styles. Improvements over previous plans. The workmanship was exquisite. We bought some top shelf stuff. They did an extremely professional job.

Recognized Excellence

Recognized Excellence - I would like to recognize Dennis, the finisher. Very fine craftsman and jack of all trades. Mark, the designer gave us great advice. Debbie, who we communicated through, she was very east to deal with and professional. Bob, the owner was very fair in pricing and did a fabulous job in steering the ship. He told us it would take 3 months and it took 3 months and 5 days.

Additional Comments

Additional Comments - One of the most professional companies I've ever dealt with.

All work was completed as described, on time and on budget

Areas For Improvement

Areas For Improvement - None at all

We had a second floor storm door replaced. When the installer arrived, he had the exact door we had ordered and quickly and professionally took out the old door and put in the new one. He'd obviously done this before. We're very pleased with our new door.

Areas Of Satisfaction

Areas Of Satisfaction - The door is exactly what we'd ordered, and even though we live in an old house, Bill made the needed adjustments, and before he left, Bill made sure the old door fit into its new space like a glove.

Areas Of Satisfaction

Areas Of Satisfaction - I am a repeat customer. They have always done a good job.

Recognized Excellence

Recognized Excellence - It's really a great team effort.

The quality of the design, materials and workmanship is terrific. We were able to work within our budget. The work was completed in a shorter time than was expected. We have a fantastic new kitchen!

We were very happy with the kitchen renovation that Acclaim did for us. The price was high, but the workmanship was top quality and the people were friendly and responsive to our needs and desires.

Areas For Improvement

Areas For Improvement - They didn't fall short of our expectations, but we were hesitant about spending so much money on the renovation. We may have been able to find another company to do the work for less, but the result may not have been as exceptional in quality, so we are glad we made the decision to have Acclaim do the renovation.

Areas Of Satisfaction

Areas Of Satisfaction - We enjoyed working with Mark in designing the kitchen renovations and the Co-Construct website was extremely helpful in communicating back and forth with all the choices we needed to make.

Recognized Excellence

Recognized Excellence - We really enjoyed all the people that worked on the renovation. Mark was very helpful in his role as designer and Brian was so skilled in cutting and placing of the tile and cabinet molding.

The entire process was professional, organized, and well run. Everything was very clear up front so we encountered no surprises throughout the project. materials and options were discussed up front and entire decor and layout reflected our wants and their experience. Very satisfied and will recommend to others.

Professional & Organized

Professional & Organized - Very impressed and comfortable with thetheir recommendations

Installation Crew

Installation Crew - considerate and pleasant

Clean & Safe

Clean & Safe - Every day before they left everything was cleaned and put away. They laid the floor protection in the house where they walked.

We have used them before and we will definitely use them again in the future as project needs arise.

Likely To Recommend

Likely To Recommend - Absolutely! We have used them before and we will definitely use them again in the future as project needs arise.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how we were not dealing with subcontractors. They employee their own craftsman and we knew these guys from previous projects. We know they will do their very best and we appreciate that.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality work.

I continue to return to Acclaim Renovations for my home improvement items - large and small - due to the consistent quality and dependability of service! I truly believe that each member of the team treats my home as if it was their home!

Everyone is great to work with and we are extremely pleased with the end result. It was a difficult project because of the weather but the finished product is spectacular. They went over and above in every aspect.

Acclaim Renovations & Design is a top-notch contractor. They provide a comprehensive plan from design to finish that will exceed your expectations. Being a professional buyer, I know make regular assessments on suppliers and their capabilities. Acclaim would absolutely be a showcase supplier for my company.

Installation Crew

Installation Crew - This was our second job with Acclaim. It was fun to show some of the same guys who worked on the kitchen the end results.

Areas Of Satisfaction

Areas Of Satisfaction - I like the fact that anyone who worked on the projects was well informed. They knew the goals of the project and worked hard to achieve them. Bob has a great team.

I was very happy with their work.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone was very kind and understanding because of all our delays. Office staff we exceptional as well as the crews that worked on the house.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of materials and the workers.

Acclaim Renovations exceeded our expectations from start to finish! We are thrilled with the results and would call them again without hesitation to work on another project.

Areas Of Satisfaction

Areas Of Satisfaction - They were very cognizant regarding our dust fears and were very clean. We were very impressed with the way they treated our job and our house.

This is the 5 major renovation Acclaim Renovations & Design has done for us. Each and every one has been a success. The craftsman and office staff has done everything in their power to see that we were satisfied. I'd recommend them to anyone with a need for their services.

Recognized Excellence

Recognized Excellence - Bob did high quality work - perfection I would say. After I painted the new walls, it's impossible to tell that they were not the originals. Great job! Everyone I interacted with was pleasant, professional and very helpful.

I am thoroughly satisfied with my basement bathroom renovation. The finished job exceeded my expectations. The bathroom as well as the laundry room have totally transformed my basement. It is outstanding.

Bathroom renovation/repairs. On time and on budget. Professional throughout the process.

The crew that was responsible for my home remodel project was very good at their job. If they ran into any issues they would explain and discuss before proceeding. Frank who did most of the work was a real gentleman and pleasure to work with. His removal and rebuild of an interior planter was just short of amazing! The supervisor Bill was also very knowledgeable and quick to respond. The job came in a couple hundred over budget due to some changes that we made. The fact that we stayed so close to budget was a real plus. I would have no issue using Acclaim again or recommending them for others to consider as their remodeling contractor.

They were very professional.

Bob has a dedicated crew that ensures the work is done exceptionally. The fresh design concepts along with Mark's expert guidance in selecting the right fixtures and accents for each room bring an extra touch that other contractors do not appear to match. I would highly recommend Acclaim when planning any renovation work.

most workers were knowable & very pleasant but 1 person took too much time talking on personal calls

I have used Acclaim Renovations for over ten years because I have alwaysbeen satisfied with every aspect of the company. Everyone is truly professionaland their work is outstanding.

They did a great job both with new exterior stairs and with finish trim around a number of windows and a sliding door. We will definitely hire them again.

Many thanks for a tremendous job! We are very happy with the results- all our bathrooms look great! We were impressed with every person involved with each step of the process. Every one was professional and easy to work with! The workmen came every day and did an excellent job with all of our bathroom renovations. They kept the worksite clean and free of debris. The staff were wonderful- they answered our questions and communicated effectively. Great job! We would recommend Acclaim Renovations and Design.

Installation Crew

Installation Crew - We were very impressed that the workmen were always on the job, and were willing to answer any questions that came up. Each person was friendly and professional- and they all did an exceptional job!

Value

Value - They aren't the least expensive, but their quality of work and craftsmanship are well worth the extra cost.

Areas Of Satisfaction

Areas Of Satisfaction - The friendliness and professionalism of the workmen were top notch. They were unobtrusive and easy to be around, they kept the worksite clean each day, and they answered any and all questions that we had.

Recognized Excellence

Recognized Excellence - Each person provided exceptional service. Bob G had great insight into our project and helped to resolve any issues quickly. Bob L communicated well and seemed to have our interests at heart. Mark led us through the design process, offered excellent suggestions and created drawings of each bathroom to give us pretty accurate representation of what the finished spaces would look like.Bill oversaw each project very efficiently, and made sure supplies were available when needed.Frank, Ken, and Brian were friendly and hardworking. They were easy to be around and answered any and all questions that we had. Their workmanship was excellent- kudos to Brian for his tile work- especially in the curved niche in our master bathroom shower!Lori and Debbie were just wonderful! They communicated with us so well and answered any questions promptly.

I was absolutely pleased with the work they did and the end result. They were very organized and at the end of the day the sight was always cleaned up. They onsite staff were very knowledgeable with the project and they executed it very well. We are very pleased with end result and we are looking forward to working with them again.

Very happy with my kitchen remodel - turned out better than I thought.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the quality of the workmanship.

Additional Comments

Additional Comments - I am extremely happy with Acclaim's work and they are helping my family begin a new start.

Huge success with my driveway ... AND concrete patio --- looks totally awesome and the water flows right off because the installation was excellent.

Everything turned out good.

AR&D scheduled their work, they arrived as agreed, did their work and throughly cleaned up the work area. I was very pleased with their work and the end results. They went about their work in a very professional manner. I would recommend them to anybody needing similar carpentry work or renovation work.

I had a wonderful experience from beginning to end. Can't say enough about the entire staff. Just love my new kitchen!!

The workmanship was excellent. They were willing to answer our questions and provide recommendations. The quality of the work was excellent All the staff were very great to work with. Co-construct was a great tool. We were very happy with the remodeled master bathroom