Ralph, the designer did a fantastic job realizing everything that we wanted. Steve, the primary installer, did a terrific job with the carpentry work and installation.
Aesop's Gable was great to work through the planning and selection process. Aesop's fell short in the execution of the plan with issues coming up, that in my opinion, should have been mitigated from the start. That being said, Aesop's Gables made every effort and was excellent to work with to resolve those issues.
I would absolutely recommend Aesop's Gables, and already have. Suzanne's help in designing solutions for my home, and her continued outstanding service throughout the order completion has been outstanding.
This was completed by Cathy, not Neil.
Areas Of Satisfaction - Price, they showed up when they said they would, they performed the work in the time frame they said they would Overall, an excellent experience.
I am very likely to recommend Aesop's Gables, Inc. to a friend. The company was very easy to work with and the delivery was on time as promised.
The quality and installation of our cabinet slides was outstanding.
Areas For Improvement - None
Areas Of Satisfaction - The kitchen cabinet slides are top quality, look outstanding and were a great value for the money.
Expertise - Nick Crandall was a pleasure to work with and always took time to answer all my questions.
Problem Resolution - Excellent customer service and follow through
Areas Of Satisfaction - I was able to take door, color samples to help make my decision prior to a contract.
Areas Of Satisfaction - I was most satisfied with the overall quality of the product.
Areas For Improvement - none
Areas Of Satisfaction - I was told what to expect on the merchandise ordered, what would remain the same and what would change as well as when the work would be completed and everything came off withoutr a hitch.
Areas Of Satisfaction - The overall job was very well done.
Areas For Improvement - None
Areas Of Satisfaction - The friendly professional staff is a joy.
Lead Source - Dissatisfaction with the big box stores made me looking and noticed the large man on the frontage road that I drive frequently. Loved the local laid back feeling.
They're fantastic. I can't say enough good things about them.
Areas Of Satisfaction - Ralph is fantastic and Josh, too. The other guy was great. They are so respectful and everything. Ralph is a great guy and very patient.
Areas Of Satisfaction - The overall install was most satisfying.
1st and last time using them
Areas For Improvement - They were right on the money.
Areas Of Satisfaction - I was most satisfied that they installed it in a timely manner and professionally.
Areas Of Satisfaction - I was most satisfied with the design.
When I walked into Aesop's Gables, Inc., little did they know I was ready to cry and give up on actually purchasing some countertops. After, trying SEVERAL home improvement companies and finding out they were very expensive and did not communicate to me that my countertops were not available although I had already waited 2 weeks. To make a long story short...Aesop's Gables came through. Better price for what I was getting and better customer care! I would recommend them as your first choice...don't waste your time looking around!
Employees & Subcontractors - Ralph was extremely kind and courteous. Great to work with and very attentive to my needs. He was very respectful and so was the gentleman that installed my countertops. Ralph communicated with me continually to update me with the installation date. This was greatly appreciated! Thank you, Ralph, for being such a wonderful person to deal with!
Areas For Improvement - The finish trim, was not installed.
Areas Of Satisfaction - They had a variety of different cost range on the different cabinets. The timely manner in which they installed them.
Areas For Improvement - None
Areas Of Satisfaction - Workmanship
Areas Of Satisfaction - Great people, from sales to installation.
Lead Source - Online search