Areas Of Satisfaction - I was impressed by their timing, they got everything done on time. My experience with my production manager exceeded my expectations, and the service call I made was very timely.
Areas Of Satisfaction - Good customer service
Areas Of Satisfaction - Customer care is strong, and communication is exactly what I wanted.
Areas Of Satisfaction - Interior design options, workmanship.
Lender Closing Experience - It was fast and smooth!
Areas Of Satisfaction - The project manager was very nice and easy to work with.
Areas Of Satisfaction - Closing and sales process
Sales Experience - Crystal Haydo was a absolute JOY to work with. Very professional, seriously wouldn't of worked with anyone else. She moved the needle for us for going with Allen Edwin. She was there to help us with everything and anything, I would not be as pleased as I am with my home without Crystal. She is a rockstar.
New Home Showroom Experience - Megan Thomas was very easy to work with. She was ready for anything you would throw at her. Really helped us build the perfect home.
Construction Experience - John Tucker is the MAN. Even when I questioned his judgement, he was very professional in every way possible. Super helpful guy, wouldn't of wanted anyone else to be my project manager.
Sales Experience - Crystal was fantastic. Very helpful to guide the process and make it seamless.
Areas Of Satisfaction - Communication, and customer orientation
Sales Experience - Our experience with Allen Edwin was great! Everything was laid out very clearly and we were able to custom build without being overwhelmed with options.
New Home Showroom Experience - The showroom was so fun and we enjoyed seeing the materials we were choosing.
Construction Experience - Our production manager Kenny was very nice and easy to communicate with!
Areas Of Satisfaction - Responsiveness to maintenance requests, timeliness in building process, customer service
Areas Of Satisfaction - Kenny & Nick were very responsive and knowledgeable.
Areas Of Satisfaction - Post Sale Care
Areas Of Satisfaction - Sales rep. Contruction manager value
New Home Showroom Experience - Thank you Mara! Great Experience
Construction Experience - Thank you Nick! Great experience
Areas Of Satisfaction - Customer service, maintenance, how quickly they fix things, and the 2 month and 11 month check ins.
Areas Of Satisfaction - Home price and timely completion of construction of my home.
Areas Of Satisfaction - The helpfulness of the quality control team
Areas Of Satisfaction - Allen Edwin Realtor Linda Williams was great! Went above and beyond to help our family into our perfect home. Mitchell Scott was also great right from the moment we met him. Explained everything we needed to know, answered all questions and made any repairs needed ASAP. Chris Stott is another who has gone above and beyond as well. Getting any repairs needed ASAP. Informing us how to care for our home to ensure we get the best quality for many years to come.
Additional Comments - Very Happy with Allen Edwin Homes! Will highly recommend to everyone we know.
Areas Of Satisfaction - Timely Completion
Sales Experience - Kelly and Lori went above and beyond no way around it plain and simple
Areas Of Satisfaction - Sales & Project Manager
Additional Comments - Thank you Kelly, Lori & Kenny
Additional Comments - Nick - Thanks for all your help and excellent communication throughout the build.
Construction Experience - We didn’t have to go through the construction experience but we appreciated the builder Tyler very much. He did a great home orientation.
Areas Of Satisfaction - The process of buying the house and the closing was all easy and informative. Generally the customer service is very responsive. Our preferences as homeowners were fulfilled really well, the location, size, and layout have a lot of value and I feel really good about them.