Construction Experience - Lucas, the production manager, was great.
Construction Experience - I am glad Chad was open and transparent about everything during the construction process.
Areas Of Satisfaction - After sales care. Any new home will have things that aren't correct, it's impossible not to. The three issues I had were corrected immediately.
Allen Edwin Closing Experience - Closing was extremely easy and went very smoothly!
Customer Care Experience - I am impressed with the Customer Care! Never expected the follow up that is provided!
Easier Than Expected - The experience with Allen Edwin Homes has been fantastic!
Suggestions - None-this has been a great experience!
Areas Of Satisfaction - Sales
Areas Of Satisfaction - easy to work with and great communication throughout the process
Sales Experience - The sales people who helped me were very good - Gary and Rene.
Construction Experience - The house was already built when I purchased it. Eric was very easy to work with.
Areas Of Satisfaction - The sales team was great. The project manager was responsive. The two-month visit was great.
Sales Experience - Sales experience was great. Jeff went out of his way to make sure we were taken care of through the entire purchase process.
Customer Care Experience - Customer care has helped us out a few times already. They have been on point!
Areas Of Satisfaction - I would say the Jeff, Josh, and the customer service group have exceeded expectations.
Construction Quality - Great care was taken in the construction of the home!!!
Sales Experience - Nice , friendly and professional.
New Home Showroom Experience - Loved it and all of the options/upgrades to choose from.
Allen Edwin Closing Experience - Very quick and efficient.
Recommend Builder - Offers various styles and features.
Areas Of Satisfaction - The first floor bathroom and flex room. I love the whole house.
Additional Comments - Everyone in the process of purchasing this home were nice, friendly and professional.
Areas Of Satisfaction - My and I certainly was very satisfied with Allen Edward Homes!
Sales Experience - Alexis was so professional and helpful. We loved working with her.
Areas Of Satisfaction - Cannot say enough great things about Alexis. She was so knowledgeable and personable during our experience. Mitch also did a great job during our 2 month warranty walk through.
Areas Of Satisfaction - We love our home so much. Thanks for everything
Areas Of Satisfaction - All of them
Lender Closing Experience - Stephanie and Chris were fantastic to work with at guild.
Areas Of Satisfaction - Kurt did an amazing job and answered all our questions and made sure stuff was fixed
Professional & Organized - We just completed our 2 month follow up appointment and could not be happier with our new home. John did a great job walking us through all our home features at new home orientation and Mitch followed up 2 months later to reiterate everything. We had a few small findings that the Allen Edwin team will address through our warranty. All parties were extremely professional, thorough, knowledgeable, and organized.
Value Received - This is 100% the way to do a new home buying process. We feel like we got a great value for our money especially with all the support we have recieved from the whole Allen Edwin team especially John C.
Sales Experience - Chris was fantastic. He was super timely in responses and present at most of our big events. He was very knowledgeable, friendly, and attentive.
New Home Showroom Experience - I thought there was a great amount of selections and the team was very helpful.
Construction Experience - John was fantastic. He walked the property with us several times and always listened and addressed any of our concerns. He got teams into our home promptly during the closing process to fix any last minute finds and had a high level of communication. If anything he was more critical of the work than we were. We were very impressed.
Allen Edwin Closing Experience - Good and clear communication.
Additional Comments - Every single person we have worked with throughout this process has been prefessional, knowledgeable, prompt in responses and meetings, and incredibly nice to work with. Working with John and Chris especially was a delight.
Areas Of Satisfaction - Not pushy and always willing to answer questions
Areas Of Satisfaction - fast response to any concerns i might have
Additional Comments - corey is being just amazing, even after hours he is there when i need him
Additional Comments - Chad was an excellent partner throughout this process!
Construction Experience - Lucas was great to work with! He took care of all of our concerns and questions. He has provided lots of support even after closing. I regularly stop Lucas in the neighborhood to ask questions, and he's always glad to help out!
Lender Closing Experience - Mason and Northpointe were great to work with! We would gladly recommend them.
Professional & Organized - Loved the binder of information and they didn't make me feel like an unintelligible homeowner!
New Home Showroom Experience - Mara was excellent very helpful and knowledgeable
Areas Of Satisfaction - The best experience so far is with the warranty. Whatever questions we have on the home or anything we need fixed is all taken care of quickly in a timely manner. Both the contractor Tim and who sold us the house, Tom have been communicative and helpful even after we moved in!
Construction Experience - Brent did a fantastic job. He always answered all of our questions in a timely manner, and did his best to make us happy in all scenarios. We loved working with him
Lender Closing Experience - My mortgage lender was great.
Areas Of Satisfaction - The overall layout of the house is really what we like about the most.
Areas Of Satisfaction - The quality is well done. Not like other builder grade homes.