Areas Of Satisfaction

Areas Of Satisfaction - Everyone involved made things smooth for us and we appreciate it!

Suggestions

Suggestions - Ray was first-class and super easy to work with. John C. did an excellent job with the orientation. Mitch was great and informative, and we appreciated the repairs he did on the home.

Areas Of Satisfaction

Areas Of Satisfaction - Communication with production manager- John

Additional Comments

Additional Comments - Enjoyed working with James Rubio, the young lady who helped us at the showroom, and John, our construction manager.

Additional Comments

Additional Comments - Everyone was very helpful, and answered all my questions as they came up.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met and exceeded my expectations because the experience with the sales counselor and with the construction staff was very positive. They were responsive, and they did a really good job of listening to our concerns and answering our questions.

Additional Comments

Additional Comments - Tom, Joe, and Rodney have been extremely responsive. They have made this experience of purchasing a new Allen Edwin home a pleasant one.

Construction Experience

Construction Experience - Kurt is great and has great communication skills and makes sure you receive the best possibly home upon move in. He really cares about the product homeowners receive

Areas Of Satisfaction

Areas Of Satisfaction - Kurt my project manager was absolutely the best and genuinely cares about what he does and what he turns over as a final project. Not enough project managers out there like him.

Additional Comments

Additional Comments - I highly recommend Allen Edwin Homes to anyone looking to buy a house. They are professional and genuinely caring.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met/exeeded my expectations by getting us from beginning to end. They got us into something we wanted, and they got us what we wanted.

Sales Experience

Sales Experience - Trevor has been pleasant to work with x 2 now. He was our sales guy for both the homes we built.

Areas Of Satisfaction

Areas Of Satisfaction - We got exactly what we were promised in the time frame we were told.

Areas Of Satisfaction

Areas Of Satisfaction - all

Professional & Organized

Professional & Organized - Everyone that we were in contact with throughout the building and closing processes was very organized and super professional!

Value Received

Value Received - We love the home and think that it was pretty fairly priced based on the market and what we received.

Sales Experience

Sales Experience - Trevor was really great! He gave us all the information we needed, was very friendly and helpful and made our experience a great one!

Construction Experience

Construction Experience - Our construction experience was great- Kurt was the best! He was great at communicating and providing detailed updates. He also was always available to answer any questions we had and is overall a great guy. He made sure our house was done up to quality standards and was 100% good to go!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - It was a very nice experience and was done very efficiently and in an organized way.

Easier Than Expected

Easier Than Expected - As first time builders and home buyers we didn't know what to expect. This experience has been non-worrisome easy to understand and has made a large, first-time life decision and change a far more manageable and enjoyable one.

Areas Of Satisfaction

Areas Of Satisfaction - All of the people, from initial sales pitch to closing, have been awesome. The team at Allen Edwin really made this a stand-out experience. The final look/finish of everything and the new layout for our specific floor plan number has also been a huge improvement in general and something that was extra great.

Areas Of Satisfaction

Areas Of Satisfaction - Tim was incredible to work with! Went over and above expectations time and time again.

Construction Experience

Construction Experience - Tim Gilbert is the absolute best.

Areas Of Satisfaction

Areas Of Satisfaction - Tim Gilbert went above and beyond for us every step of the way.

Construction Experience

Construction Experience - Josh was amazing. Quick to respond to questions and very helpful.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed by their timing, they got everything done on time. My experience with my production manager exceeded my expectations, and the service call I made was very timely.

Areas Of Satisfaction

Areas Of Satisfaction - Good customer service

Areas Of Satisfaction

Areas Of Satisfaction - Customer care is strong, and communication is exactly what I wanted.

Areas Of Satisfaction

Areas Of Satisfaction - Interior design options, workmanship.

Lender Closing Experience

Lender Closing Experience - It was fast and smooth!

Areas Of Satisfaction

Areas Of Satisfaction - The project manager was very nice and easy to work with.

Areas Of Satisfaction

Areas Of Satisfaction - Closing and sales process

Sales Experience

Sales Experience - Crystal Haydo was a absolute JOY to work with. Very professional, seriously wouldn't of worked with anyone else. She moved the needle for us for going with Allen Edwin. She was there to help us with everything and anything, I would not be as pleased as I am with my home without Crystal. She is a rockstar.

New Home Showroom Experience

New Home Showroom Experience - Megan Thomas was very easy to work with. She was ready for anything you would throw at her. Really helped us build the perfect home.

Construction Experience

Construction Experience - John Tucker is the MAN. Even when I questioned his judgement, he was very professional in every way possible. Super helpful guy, wouldn't of wanted anyone else to be my project manager.

Sales Experience

Sales Experience - Crystal was fantastic. Very helpful to guide the process and make it seamless.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, and customer orientation

Sales Experience

Sales Experience - Our experience with Allen Edwin was great! Everything was laid out very clearly and we were able to custom build without being overwhelmed with options.

New Home Showroom Experience

New Home Showroom Experience - The showroom was so fun and we enjoyed seeing the materials we were choosing.

Construction Experience

Construction Experience - Our production manager Kenny was very nice and easy to communicate with!

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness to maintenance requests, timeliness in building process, customer service

Areas Of Satisfaction

Areas Of Satisfaction - Kenny & Nick were very responsive and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - Post Sale Care

Areas Of Satisfaction

Areas Of Satisfaction - Sales rep. Contruction manager value

New Home Showroom Experience

New Home Showroom Experience - Thank you Mara! Great Experience

Construction Experience

Construction Experience - Thank you Nick! Great experience

Areas Of Satisfaction

Areas Of Satisfaction - Customer service, maintenance, how quickly they fix things, and the 2 month and 11 month check ins.

Areas Of Satisfaction

Areas Of Satisfaction - Home price and timely completion of construction of my home.

Areas Of Satisfaction

Areas Of Satisfaction - The helpfulness of the quality control team

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Realtor Linda Williams was great! Went above and beyond to help our family into our perfect home. Mitchell Scott was also great right from the moment we met him. Explained everything we needed to know, answered all questions and made any repairs needed ASAP. Chris Stott is another who has gone above and beyond as well. Getting any repairs needed ASAP. Informing us how to care for our home to ensure we get the best quality for many years to come.

Additional Comments

Additional Comments - Very Happy with Allen Edwin Homes! Will highly recommend to everyone we know.

Areas Of Satisfaction

Areas Of Satisfaction - Timely Completion

Sales Experience

Sales Experience - Kelly and Lori went above and beyond no way around it plain and simple

Areas Of Satisfaction

Areas Of Satisfaction - Sales & Project Manager

Additional Comments

Additional Comments - Thank you Kelly, Lori & Kenny

Additional Comments

Additional Comments - Nick - Thanks for all your help and excellent communication throughout the build.

Construction Experience

Construction Experience - We didn’t have to go through the construction experience but we appreciated the builder Tyler very much. He did a great home orientation.

Areas Of Satisfaction

Areas Of Satisfaction - The process of buying the house and the closing was all easy and informative. Generally the customer service is very responsive. Our preferences as homeowners were fulfilled really well, the location, size, and layout have a lot of value and I feel really good about them.

Areas Of Satisfaction

Areas Of Satisfaction - Great staff! Kevin and Joe were very attentive and awesome to work with!

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes exceeded my expectations with the organization of the house.

Additional Comments

Additional Comments - Great area and neighborhood

Sales Experience

Sales Experience - Alexis Waple was amazing from start to finish ! She was always there to answer questions along the way !

New Home Showroom Experience

New Home Showroom Experience - Mara was amazing as well at the showroom. She made it very easy and we had a great time!

Areas Of Satisfaction

Areas Of Satisfaction - All the way around

Areas Of Satisfaction

Areas Of Satisfaction - The sales manager and project manager were great and always helpful!

Areas Of Satisfaction

Areas Of Satisfaction - The availability and communication

Construction Experience

Construction Experience - Henry was exceptional! Could not have asked for someone better.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Always responsive to my questions.

Additional Comments

Additional Comments - Overall a good experience