Recognized Excellence - Bernadette and the whole team for helping us get our dream princess cottage! It wasn’t easy but everyone was so patient and kind!
Areas Of Satisfaction - Professional staff, luxury 5 star customer service, great craftsmanship and products, wonderful attention to detail, and intuitive comfortable layout.
Recognized Excellence - Everyone along the wonderful journey of building a house with Beechen&Dill deserved a recognition - Bob, Natalie, Chris, Jenny. Bob was welcoming from the moment we walked in to a model at Copper Ridge. He answered so many of our questions as first time home builders. Bob was always willing and available to answer questions and provide resources, even at times when we wouldn't expect a prompt response. Natalie did an incredible job helping us design our beautiful home. She was very patient with us and saw our visions for our home design. The selection options were everything we'd select for our home and more! Chris was very accommodating and helpful during the walk-thoughs and final pre-closing stages. Jenny was professional assisting with a smooth closing and also very responsive.
Additional Comments - Would definitely recommend this builder to future buyers.
Recognized Excellence - Bernadette Ligas was lovely to work with. She was knowledgeable and professional. Respectful of my time and accommodating to my requests for showings. Chris Kitchin has been very helpful explaining all of the features of my home. He has addressed all of my questions and continues to follow up.
Highly likely to recommend. B&D's service, offerings, and commitment to quality has been exceptional. I was also particularly impressed with their speed to delivery which speaks volumes of the organization, people, and operations.
Areas Of Satisfaction - Highly satisfied with nearly every area / aspect. Met and/or exceeded expectations.
A quality home unlike any other builder
We couldn’t be happier with our Beechen & Dill home! The quality of materials used and workmanship is certainly appreciated.
We feel the builder does a great job in workmanship.
Areas Of Satisfaction - Natalie does a great job staging and decorating the homes. Our Sorrento model is beautiful and was cleaned very well at move in. We feel the home is well built and we hope to enjoy it in years to come.
Beechen & Dill provided a superior home building experience compared to other builders we've worked with in the past. They were great to work with. Their process is organized and efficient. They communicated with us at regular intervals on the status of our home build. We always knew what was expected of us. They used high quality materials, and their workmanship was excellent. The Design Center made the selection process easier than traveling to multiple vendors to see products. The team (Bob, Katy, Natalie, Joe and Chris) was very friendly and accommodating. We would definitely build another home with Beechen & Dill and will highly recommend them to others.
Recognized Excellence - Bob and Katy were wonderful to work with, especially during the initial contracting process. We asked Bob many questions and he never got tired of answering them. He always greeted us with a smile. Natalie was a dream to work with. She has a great design eye and makes the selection process easy. It was wonderful to discuss ideas with her and we had utmost confidence that she would guide us in designing a beautiful home. Chris and Joe walked us through the pre-construction, pre-drywall and new homeowner orientation meetings flawlessly. They answered all of our questions and were quick with follow-up. Joe even dropped off the keys to our mailbox once it was installed!
I think that they build quality homes.
Areas Of Satisfaction - I think there building schedule and design center schedule was well done and executed to perfection.
Additional Comments - Beechen & Dill was great to work with! They were very responsive, helpful, and made the whole process so easy. The whole team was so friendly and helpful. I would recommend them to everyone!
Quality of materials is very high. Communication was excellent and all of our questions (we had a lot) to everyone were answered quickly. Very professional and easy to deal with. House turned out beautiful and was everything we imagined it would be. Lots of small touches and attention to detail that improves quality of life. Can tell a lot of effort and thought goes into refining and perfecting your process. Would definitely recommend to friends and family.
I would most definitely recommend Beechen & Dill to anyone looking for a quality home. The homes are beautiful and well planned.
Recognized Excellence - Bob Williams was extremely helpful in the pre-sales stage. We had difficulty visualizing our house because there was no model. He listened to us and made some suggestions and accommodations based on our concerns and questions. Natalie Garcia was a professional who helped us choose the myriad of design choices, which were at times overwhelming in number. She was patient and we never felt rushed. Joe Rice, the construction manager, was and is attentive to everything. His response time getting back to us is timely. He will be a true asset to the homeowner after they move into the home. He has been for us.
Recognized Excellence - I would like to recognize everyone including Natalie, Bernadette, Chris, and Joe. They were all wonderful.
Areas Of Satisfaction - They met/exceeded my expectations in all areas. They are outstanding builders. There is no question about it.
Definitely
Recognized Excellence - Bob and Katy were especially helpful, responsive, approachable, and easy to work with.
Areas Of Satisfaction - Beechen & Dill delivered a high-quality home on time.
Additional Comments - Thank you! We're grateful for our experience with Beechen & Dill and for all the hard work on the home!
I had a wonderful experience purchasing my beautiful new townhome from Beechen & Dill. As an out- of- state buyer with only six weeks until my home was to be sold , I had a tight schedule. I was so happy to meet Bernadette Ligas in the model sales office at Copper Ridge. From my first encounter with her until after my move in she was warm, friendly, knowledgeable, helpful, supportive, and encouraging. The whole buying process was easy because of her professionalism and personality.
Recognized Excellence - In addition to Bernadette Ligas mentioned above, Chris Kitchen was also very pleasant to work with. Since I lived in Tennessee, he twice met with my local son to go over the property and to provide information I should know. My son said he was very thorough and informative and assured us that everything would be taken care of before the closing, and it was. He even sent a nice follow up message to me.
Recognized Excellence - they are all great and professional from the start to the finish office showroom and contractors and bernadette made it easy to understand thank you .
Recognized Excellence - Bernadette was outstanding to work with! She's got the patience of a Saint!
We have worked with two previous custom builders. Although Beechen and Dill is not a customer builder, we were treated as if they were and they tried very hard to address all of our requests. Very satisfied with that.
Communication - Always prompt in returning calls, text or emails.
Quality Of Materials - Very good
Quality Of Workmanship - Very good
Professional & Organized - Consistently experienced the utmost professionalism from any Beechen and Dill employee that we interreacted with
Schedule - Never had a builder meet their close date on time. We were very surprised and pleased that they did for our close.
Recognized Excellence - Bob, Bernadette, Natalie, Chris, Joe, Amber
Areas Of Satisfaction - Satisfied with all of the experience areas
Additional Comments - Thank you to the entire Beechen and Dill team. It has been great working with you!
Communication - This is a great team, everybody we worked with had excellent communication with us.
Quality Of Materials - Not only were we especially satisified with the overall quality and options, the "included" package had many excellent options and we didn't feel forced to upgrade at every step of the interior. We have a great home, and probably did "included" package items for over half of the interior.
Quality Of Workmanship - Everything was crisp and clean the day we had the final walk through. The construction team is service oriented, not task oriented. They went above and beyond on many little things to make the place perfect.
Professional & Organized - The builder trend app is really good. We were surprised how easy and awesome it was to follow along. The construction team was so quick to respond to us when we had random questions there and there.
Recognized Excellence - Chris Kitchin supervised the creation of a beautiful home. Joe Rice was there for us to answer any big picture questions along the way. We moved to a single-family home from a condo in the city, and they were great in showing us all the things we need to know about having a house for the first time. Natalie Garcia was great for the selection process; she kept us excited and on track to make wonderful selections.
Areas Of Satisfaction - The attorney we used for closing was very impressed by Beechen & Dill, including how easy their process was. We did nearly the whole transaction without an attorney because of the excellent process, and saved money by only bringing in an attorney at the end because we wanted one for closing with the title company. We hired an independent home inspector for a final review because everybody says that's best practice; the home inspector was extremely impressed and complimentary of the work by Beechen & Dill, he literally found nothing in his entire report to recommend for fix or adjusting. The sales team was also helpful post-transaction with recommendations; for example we used their recommendation for window treatments and got amazing, app-controlled shading that didn't cost a fortune.
Additional Comments - Best in the business, couldn't imagine a process being this great from A-Z. Wouldn't want to do it over again with anybody else.
Recognized Excellence - Bernadette, Natalie & Chris Kichen
Areas Of Satisfaction - Ahead of schedule & quality materials
Recognized Excellence - Bernadette was wonderful up front and has continued to be so helpful. Natalie was wonderful to work with when we were making our house choices.
Areas Of Satisfaction - Taking time to work with us and answer questions even before we signed a contract.