We were kept informed weekly as to the progress of construction and the date of closing by Ron and Grant.

Sales staff is not good. They are rude. Hard to deal with. Doesn't take notes while buyer is giving specifications. Doesn't accept mistakes and thus no room to amendments. Design studio teams are not helpful even. No notes taken during visits and many mistakes in contract documentation. Hard to find issues hidden in large documentations.

The quality of the house and the organization & speed of the Buffington employees is great.

The base price is the base. Everything else costs, so some of the things you are going to want are going to cost.
The total cost of your house may be greater than you anticipate.

Although I'm very satisfied with the service and responsiveness by the Buffington warranty Department, I'm disappointed with the quality of materials that Buffington uses in order to cut corners and maximize their profit with their base models. I would advise my family and friends to check out other builders first and try to get better quality for the same price

They have been very cooperative and handled everything professionally.

I would recommend because of their reputation for quality, their very detailed milestone process, quick build, and the great people that I worked with throughout the process.

The Buffington Team - particularly Jillian, Zac, and Ben are attentive and always willing to help. They made the buying and move in process very easy.

The process was easy and streamline

First, as a company, they actually need to fulfill their word. They need to stand by their work.

Grant and Ron were a great team and took good care of us every step of the way to make sure we had an enjoyable experience.

Easy to work with

With caveats regarding issues mentioned in construction quality

The homes are of great quality.

The house that I am currently living in has had more problems with it than I would have expected for a new build.

They are very easy to work with, great response and quick action for any issues.

We had a great experience with Buffington. Everything went smoothly with no issues. It is obvious that Buffington takes pride in making quality homes and they care for their buyers.

I have had a great experience with team Buffington. The entire process (contract signing, design, construction and closing) was seamless and the team was ready to help at any stage for questions I had. As a first time home owner, I’ve enjoyed building my home with Buffington and would recommend anyone in NWA to choose Buffington.

Already have a friend and his daughter buying houses!

I would definitely recommend in the NWA area, 4.5 starts for sure. On-time or early delivery. There is little room for improvement as it looked like they in a rush to complete the house/community as quickly as possible and mising some fine details.

Everyone at Buffington was so helpful and quick to respond to us when we had any issues or problems, both during our build and afterwards.

I was provided false information multiple times during my purchase process. The first major issue was being shown the wrong lot and this not being corrected until almost closing.

The user experience and customer service are exceptional. All the commitments were fantastic and delivered in a timely fashion.

Overall, this experience has been

I have had the worst experience building with Buffington. I have had issues with the relators deciding

I have been a builder and involved in contracting for 40 + years. I can say Buffington Homes is the best that I have ever been around or involved with.

Building with Buffington was the best decision my husband and I made when we decided for a new home.

Jackie was wonderful to work with and Grant was also. I would refer friend to Jackie

I was very nervous about buying a new construction home after living in my current home for over 20 years. I was pleasantly surprised at the solid build quality of my new home, the thorough communication I received during the buying process, and the prompt attention and follow through I have received for any issues that have come up post-move in. I would highly recommend Buffington Homes!

Absolutely not. See additional comments

The quality is good.

Make sure your employees are well trained and know what they are selling. We are spending million dollars on the house, make sure right information is shared in the first place.

The sales process was very misleading and they did not deliver the property months after the original quoted date, costing me tens of thousands of additional dollars.

Buffington homes construction process is fully organized and made things easy for buyers. All the teams are very knowledgeable.

The initial design session and into build was a great experience. After moving in there were couple of issues that Buffington did NOT resolve.

The quality of construction and attention to detail was top notch.

Everyone was knowledgeable, helpful, and kept us up to date on the progress of our house as we lived out of state.

The Buffington Homes quality was very good. However, the quality was reduced, or I would give it a 5. It is not up to the Buffington Homes standard.

The process to buy our home was very tedious. We reached out our very first time without a realtor and the doors to open the model home were closed. Therefore we tried to get in contact with the person listed in the stand up brochure and a lady said she was too busy and couldn’t help us because they were about to go to an Arkansas game. Once we were able to come with our realtor and visit the premises again, the model home was open and an invitation to discuss the sale was offered by Ron.

Buffington Homes has been great throughout the whole process. They've been very communicative from the planning and design center phase through the final walkthrough. They have addressed all questions we've had along the way.

I have had a punch list since moving in in November 2023 and nothing on the punch list has been fixed.

We are extremely pleased with our Buffinton home and would recommend this home to anyone we know. The area is safe and inviting and the quality of the homes are top notch for sure!!

After residing in this house for three months, I have decided not to recommend it due to its lack of quality.
There are still pending issues that need to be addressed.

There isn't a better home builder in the NWA region. We were so happy with what we got, start to finish. The customer service was on point, the care and concern was always there and if we were building again, we can only hope it would be with Buffington.

Build quality, warranty representative, and follow up are very poor!

overall a very positive experience. We are very happy about how the house was built, but disappointed not having a mailbox at the residence and the utility boxes are in the front yard. I see mosts neighborhoods have them in the back as they normally are.

Buffington was such a pleasure to work with. We’ve built with others in the past, but everyone here was so educated, polite and helpful every step of the way. Special shoutout to Jackie Snead and Isaac Disney. They both went above and beyond to make sure we were taken care of and paid attention to timelines and details at every step. Thanks guys!

The entire Buffington Homes team has done an excellent job for us. From contract, design, mortgage, construction, closing and warranty all was done at a very high level of professionalism.....Linda and I thank you all very much.

I am the proud owner of two Buffington homes. However, the current project is not going well. Within three months, the floor has been damaged, and the garage is making a lot of noise. The wood floor was damaged within three months.

The warranty is very poor. They don't have any mechanism to track any requests. The quality of construction is pretty bad. They did not complete the pending items from the walk-through. It was kind of a surprise for me about the poor communication from their team.