Excellent work and customer service.
The only roofing company rep to look beyond the location of the leak was from Echols. He found loose shingles and vents and added those on a separate line item. The work was quickly and successfully completed.
Me and my Dad have dealt with Echols Roofing since 1960. The are absolutely the best in the business!
They were recommended to us to replace our roof. We have been 100% satisfied with their customer service and attention to detail that we experienced through them. They were fast and efficient. They had it installed in less than a day and it's beautiful. I know there were times I wished I could find the best at a competitive price and that's them hands down. If you're in the market for a new roof, look no further than Echols!
The technician was very knowledgeable, and very professional. Made me feel confident that the roof has been fully repaired and am good for whatever weather comes our way.
Everyone was so honest and up front with me about the work that needed to be done.
Everyone I dealt with at Echols was very professional and took my concerns seriously.
Professional, friendly and timely - a pleasure to work with.
I strongly agree and have given 5 Stars to Echols Roofing & Home Improvements for this particular question as they performed/did an excellent, fantastic, and superb job for me. And, yes, I would definitely recommend Echols Roofing & Home Improvements to a friend, family member, co-worker, fraternity brother, church member, neighbor, etc.
Echols Roofing & Home Improvements was prompt in calling me back and quickly got someone out to make repairs. The repairs were done in a timely manner, and I was comfortable with the person who came out to do the repairs. I am happy my roof does not leak anymore.
Prompt response to query and accurate and affordable repairs.
Very professional and courteous.
Very pleased with the finished work.
The Echols team, especially Billy Dodd, provided an impressive experience. I had several roof leaks after heavy rain in January and reached out to the company as it was highly recommended by my neighbor. The company replaced her roof about 20 years ago, and she hired them again to do the job 20 years later - that itself spoke very loud to me. The company scheduled Billy to come out to my property for diagnostic and quote. Billy came out as scheduled and thoroughly inspected the situation by going into the attic and above the roof. Given that my roof was about 10 years old, he recommended that we replace some shingles that had more wear and tear than others, as well as flashings around the plumbing vent and chimney that were incorrectly installed previously. One of the leaks around the Chimney area, so it was likely that it was a matter of time for the other flashings. He also agreed to remove old HVAC vent and cover the area. His quote seemed fair. And having seen his team working and how quickly Billy acted on follow-up requests after the initial repair job, even now I do think his quote was fair. His crew came out a week later and diligently got all work done and checked for any nail pops. It took about 4-5 hours. I had a couple more leaks after the repair (not the same ones), and Billy came out and fixed them with no questions asked, and they were covered under their warranty (3 months for repair work and 12 months for replacement). All in all, my experience has been more than pleasant, and I am calling them back when my roof is due for a replacement.
My husband & I have used Echols many times. They put on a new roof over 10 years ago, replaced siding and repaired rot, installed new gutters and new doors. Every time, they are professional from the first phone call to completion of project.
I would highly recommend them.
The workers were very professional and cleaned up the area very well. Echols Roofing & Home Improvements works well with you.
Echols always does a good job at a good price.
All the company personnel involved with the project were very professional in every sense of the word. I had an outstanding customer-experience and will recommend this business in the strongest-possible terms.
We had a very large project with a roof, siding, gutters, and painting. I was astonished at how quickly and efficiently all the different work was coordinated with the people, and the schedules were all put together. I was impressed with the quality of the job, and I would absolutely plan to use them again.
Echols r prompt, reasonably priced, on time. Can’t say enough good things abt Jeff, he’s the best!
I’ve used Echols for house painting, window replacement throughout the whole house, and roof repair. I would recommend them for anything
Echols Roofing & Home Improvements were responsive, honest, and the prices were reasonable!
Mark Ashe was a fantastic resource as far as educating us about roof replacement and delivered a quality product.
I am very satisfied with Echols Roofing & Home Improvement's quick, one-day turnaround. I also appreciated the many rounds of maintenance and patchwork prior to the replacement job.
They did exactly what they said they would do
Echols was friendly,caring,organized, and a pleasure to work with.
Exceptional work! Very personable and capable.
Finished the job quickly. Quality work, cleanup was perfect.
It was good that the guy came out to give me an estimate was able to fix it right then. I had several other roofing companies give me an estimate, but then couldn't fix it right away. When you have a leak, you want it done as soon as possible, so that was good.
I would not hesitate to recommend Echol’s.
They are efficient, responsive and did quality work.
The salesperson and follow-up were excellent, as was the roofing job. I have no complaints.
They did a good job, very consistent, and I highly recommend them.
They were quick to reply back to me, quick to get someone out to access the issue, and quick to get someone out to fix the issue.
Everything Echols has done for us has been first rate.
Roof still leaks
Price was obviously too high for amount of work required
They responded quickly, and completed the repair at a fair price.
I know of no other company more professional or outstanding on the quality of their work and service. I will gladly use them again.
Echols Roofing & Home Improvements has fantastic service and a great product.
The technician, Jeff, was excellent. He answered my questions and took the time to talk about my problem.
Professional, knowledgeable , did excellent work.
The last roof Echols put on this house was 1996
They addressed all things that were discussed in the proposal.
They did a good job.
The service was prompt and professional.
I definitely will recommend Echols to my friends and family.
This was a repair, not a roof replacement. Only the work necessary to repair the roof was completed and there was no attempt to expand the scope of the job. I trust Echols Roofing to give an honest assessment and only to do necessary work. I will go back to Echols Roofing when needed in the future.
They showed up on time, did quality work and left a clean site.
I strongly recommend Echols.
I have used Echols in the past for roof repair and window replacement and was aware they provided a good customer experience. I recently recommended them to another friend who used them to replace their roof and had a good experience. Our friend then recommended I use Echols over other roofing companies when it came time to replace my roof. I was happy our friends were satisfied with their roof replacement which gave me high confidence I would enjoy the same level of satisfaction on our project. Echols is professional, reliable, and ethical.