Excellent work done by FAS Windows and Doors.( Orlando area) After the inspection was done, Daniel arrived couple of days later to finish my doors. Just needed a slight adjustment and he did an excellent job. Very professional. Wow we are very impressed with our double doors. We would definitely recommend to friends and family. Highly recommended!
Am I thrilled with my experience with FAS? Absolutely YES!
I contacted FAS when I discovered the builder-grade entry doors of my 30-year old house needed replacing. Never having dealt with this sort of thing before, FAS guided me through the project. DJ came to my house to measure and discuss options. He really knows the products and was able to answer all of my (many) questions. I settled on a Pro Via door with a beautiful glass design), then chose the Tri-lock system for extra energy efficiency and security.
Understand that FAS does not offer cheap, flimsy doors like you might find in big box stores. Their products are high-quality and may take several months in fabrication, as the doors are made-to-measure for your house. In my case, it was about 2 months, which included the time for adding color by hand to the glass design.
Fast forward to install day...the installer, Mike, was meticulous to a "T". Very careful, excellent work, and cleaned up after himself nicely.
FAS will likely not be your cheapest option, but the reason to go with them is because of their quality products, and excellent service and support. (Go read the horror stories about the big box stores' customer service on door purchases.)
My new doors are absolutely stunning. I kind of can't keep from gazing at them all the time. :)
From quote to job completion I had a great experience with FAS Windows and Doors. I would highly recommend them.
This was our second time using the company, if possible, the service was even better than the first time.
I have been recommending FAS to everybody I talk to about getting new windows. From the salespeople to the office staff and the installers. Very polite, attentive, and just a wonderful business all the way around. Keep up the work. Great Great customer service.
Terrific company - honorable, friendly people with a quality product for a fair price - what more can you ask for?
The customer service is great. They always returned my calls, and kept me informed.
FAS Windows & Doors is outstanding!
The schedule was no where close! They claimed i had to have all window coverings before the order could be submitted. However the contract clearly stated that needed to be at completion of the job. Then they claimed and I quote " the window company didn't have glass to complete my order " i then got the PO number from FAS. And phoned the manufacturer and asked them what was holding up my order. They told me they just received my order. I asked if they didn't have the glass and the woman on the phone literally laughed out loud for 30 seconds because that was the most absurd thing she ever heard! They lied and lied and lied about just about everything they said. The windows themselves are great. The men who installed the windows were amazing and super professional. The salesman and office staff at FAS is horrible. I would strongly recommend you look for other companies that purchase the same windows!!
Had a great experience with Tom McDonald. The whole process between purchasing and installation was seamless in installing our patio doors. Very attentive. Thanks!
The entire process was fantastic, from sales to the pre installation checks and continuous updates. I'm totally pleased with FAS, the door and installation.
We are very satisfied with the quality of the materials and the professionalism of the installer. Would highly recommend FAS services to others.
It was sort of a long wait, but that's okay.
I needed new windows for my unit. The windows are a great improvement to my property. The sales process was short. I had to wait more for the windows to be made that I wanted. Be aware of the installation crew. I was not happy with them. They did not perform an outstanding job.
I plan on getting the rest of the windows for my house elsewhere.
Great Company. I purchased Simonton windows and PGT sliding doors. A window sash was replaced after it had several glass scratches. The PGT doors had several unacceptable glass scratches across the panels that required 3 visits in order to be re-ordered and replaced. The doors are great products and designs, but their quality control were low. I received no compensation from them for the inconvenience on taking time off from work.
I was very pleased with FAS Windows & Doors.
Everything was really outstanding. The whole company is very much above average.
I am very much satisfied. I am very pleased.
We love these doors!
I have been very pleased, and I plan to use them again.
I'm very satisfied with their work.
Good products at a fair price. Salesman was highly qualified and provided all answers to my questions. Install was done in a very professional manner and any questions we had were answered by the installer. I would highly recommend them to anyone looking for windows and doors.
I thought they were courteous and professional, and they sell a great product.
I/we were well satisfied with my/our new door installation by FAS.
All of the words you want associated with someone doing work for you: CLEAN, POLITE, PROFESSIONAL, PUNCTUAL, EFFICIENT...
We have another project we're about to complete with FAS.
WOW... a company like FAS Exteriors is a rarity. Thank you for providing a great service while making our home secure and energy star compliant.
I was completely satisfied with FAS Exteriors. From the salesman, who gave us the bid, to the installers, that we didn't even know, they were here did a great job. The product looks amazing.
This is a very good company. I like the way my windows and door look.
The salesperson was very helpful in choosing windows that were appropriate for our 1920's home.
All of the people that I worked with were knowledgeable, professional and capable. They came when they said they would. I really liked the person who did the installation! He was excellent and definitely knew what he was doing.
FAS Exteriors is a very professional company. They did a great job. I am very happy with the windows.
FAS was very professional and did a very nice job replacing a side entry door. They use high quality products. I will use them to replace my windows and front entry door in the future.
They have great service from beginning to end. I'm totally satisfied.
Exceptional service from exceptional people!
Wonderful product--could use a little help in their office with their customer service.
Extremely satisified and pleased with my new Simonton windows from FAS. FAS sales, installation and support folks were great and I love my windows. I highly recommend using FAS!
Satisfied will all workmanship and quality of work
It was a good experience and the crew performed quality work with no issues.
Other than their call back policy, they are an excellent company.
I would just say ask a lot of questions and speak to other companies for comparisons. That's normal.
Probably not. I believe we should have shopped around more.
Salesman knew the products well. Calls to confirm a f/u measurement the next day. Double hung window and sliding door came sooner than expected and the workmen were fantastic. Explained cleaning of windows and cut a piece of wood for inside the slider as an extra security piece per my request. They left everything clean and neat. I am more than pleased. I found the best company and when I am ready to replace the rest of my windows, they will be my first call.
The new French door is quiet and looks lovely. A great addition to our home. I am certain to have some other doors and windows replaced next year.
Wonderful doors! I ordered with the grilles in the glass but when the doors came they didn't have the grilles. It was ok. The wife didn't mind! One of the doors swings open when it's not fully closed. That shouldn't happen. Especially when you pay 7000 for new doors. They should work 100% perfect! Overall, I am satisfied though.
This is the second time we used FAS. They have done 13 windows and 2 sets of front French doors. I was happy both times and I would definitely use them again.
My doors looks fabulous.
It was done in the time that I was told, the installers handled any problems that occurred at the time of the install
I would rate this a 4 except for I was told I would receive paperwork ensuring that the window are lifetime guaranteed and transferable. Have not received anything.
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