Safe

Safe - As safe as could be given that they are working with a spray that we needed to be out of the house for the application process.

Quality Of Materials

Quality Of Materials - I guess. I wasn't here when they insulated.

Expertise

Expertise - Again, I'm not sure I'm qualified to judge this. They seemed knowedgable to me.

Problem Resolution

Problem Resolution - I hope so. We insulated right at the end of the heating season so we don't really have a read on the impact on our heating bill.

Value

Value - We didn't shop around. It seemed fair to me for all the spaces they had to crawl into!

Recognized Excellence

Recognized Excellence - I wasn't here for the actual application. Leo spent lots of time with us evaluating and answering questions.

Areas Of Satisfaction

Areas Of Satisfaction - We weren't sure if they were going to be able to get into all the small spaces. My understanding is that they brought in a person of smaller stature on a second day to get access to that.

Additional Comments

Additional Comments - Good company. I have been sharing our experience with other people.

Additional Comments

Additional Comments - They seemed very easy to work with and did a great job of keeping things clean for the tenants.

Recognized Excellence

Recognized Excellence - Brandon's office was very helpful in answering phone calls, being available when needed, and bringing over samples, etc.

Areas For Improvement

Areas For Improvement - If at all, it would be with the timeline. I don't think it was their fault because it was over the holidays. It took a little big longer with them not wanting to work on Christmas Day or Christmas Eve, which was completely understandable.

Areas Of Satisfaction

Areas Of Satisfaction - They were very professional. A lot of the time I wasn't there, my mom was. If my boys were sleeping, they said they'd come back later. They were respectful of what was going on.

Could not have been happier with GreenFIT Homes' timeliness, professionalism, and cleanliness. I don't bother filling out surveys normally, but I was so happy with them that I actually filled one out. They were prompt, polite, professional, proud of their product and work, and neat. What stood out most was that they had to remove exterior soffit and pillars along the front of the house. They replaced them perfectly and left the site just as clean. Lastly, our contractor noted that Leo was really knowledgeable about the product, and used quality materials.

Schedule

Schedule - Green Fit Homes was very reasonable about accepting a deposit and then immediately getting the work done. That is critical to me.

Areas Of Satisfaction

Areas Of Satisfaction - Financial arrangements with contractors can be dicey. GreenFit and I worked out a reasonable financial arrangement related to getting the work done in a timely manner and getting paid in an equally timely manner. Another contractor I contacted would not agree to timely work with timely payment. GreenFit was resonable and responsible. The other guy was not.

We had a wonderful experience with Greenfit Homes. Leo and the staff were very knowledgeable and professional. Great work at a fair price!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Leo.

They did a fantastic job.

Since we rarely have contractors in our home (prefer to do what we can ourselves), we do a LOT of research before having anyone come in. Greenfit Homes fit the bill after extensive research for our project. If necessary, we will not hesitate to use them for other projects in the future, and we definitely will be recommending them for others looking for good, quality work.

Areas For Improvement

Areas For Improvement - None on our spray foam project. They worked with us to fit us into their schedule on a particular day within a 2 week period and we truly appreciated their accommodation.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional, timely, cost of job was fair, not overpriced. Everyone we spoke with was very helpful. Great customer service, which is usually hard to find these days. Since we had no issues or problems with our job, I cannot address how they may handle such a situation, but, my gut tells me they would try to work with someone to make it right. If need be, we will definitely use them again in the future.

Current Referrals

Current Referrals - Not at this time.

Additional Comments

Additional Comments - Great local company to work with - absolutely no complaints - will work with them again, in the future, if we require their services, without hesitation. 5 Star!

Areas Of Satisfaction

Areas Of Satisfaction - Quality and concept of installed product

Recognized Excellence

Recognized Excellence - Brandi and Leo

Areas For Improvement

Areas For Improvement - They were very helpful and explained things well. They never fell short of expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They answered all concerns and questions that I asked. I appreciated that.

Recognized Excellence

Recognized Excellence - Leo did an exceptional job of explaining every step of the work that was to be done. I appreciated that.

Areas Of Satisfaction

Areas Of Satisfaction - Job was done on time and done well.

You want be disappointed.

Professional & Organized

Professional & Organized - I wanted a quote and it took them 3 to 4 days to get someone out here to give me the quote. I think they are really busy.

Quality Of Workmanship

Quality Of Workmanship - They went above and beyond with helping with a leak we didn't even know we had.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Nathan.

Recognized Excellence

Recognized Excellence - I would like to recognize, Nate Sixbury, our salesman for his exceptional service.

Areas For Improvement

Areas For Improvement - Fully satisfied. FYI - My project was in spring of 2016 and I just found the postcard reminding me to do the satisfaction survey. Sorry for the late response.

Areas Of Satisfaction

Areas Of Satisfaction - Listened well to what the issues were and identified strategies and solutions to solve the problems. I have a unique custom home that is 35 years old and I inherited some circulation problems in my attic areas that required new solutions.

Current Referrals

Current Referrals - I have recommended to my daughter who just purchased a new used home and she will be following up soon to get an estimate for some insulation work.

Recognized Excellence

Recognized Excellence - I was very happy from my experience from the first time I met Celine at the home show in Grand Rapids to the in home review by Leo and the completion of the work by Leo and others. Everyone was very friendly and helpful to coordinate all aspects of my project.

Additional Comments

Additional Comments - Highly recommend Greenfit Homes for other home owners looking for a easy company to work with who are knowledgeable and deliver first quality work at a reasonable price. I really appreciated the no pressure sales approach. I felt very confident in my conversation with Leo on site and the estimate that I did not seek other quotes for the work. Good job well done!Bob StollWalker MI

The staff at Greenfit Homes are always easy to work with, knowledgable, very courteous, and always keep the worksite very clean. I've used Greenfit two times and both times they've been amazing.

Areas Of Satisfaction

Areas Of Satisfaction - Leo explained everything that was going on with the job and I really enjoyed that, he is very knowledgable.

Current Referrals

Current Referrals - I've mentioned them to friends who have inquired about them.

Recognized Excellence

Recognized Excellence - Leo, he's really a wonderful employee there. He absolutely represents the company at a top notch level.

Sales Knowledge

Sales Knowledge - Leo actually talked me out of a more expensive option because he thought another way would be more effective, and it has been.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with how well they cleaned up everything.

Areas Of Satisfaction

Areas Of Satisfaction - Attic insulation because the crew went above and beyond in the attic adding extra venting to ensure adequate air flow.

Areas Of Satisfaction

Areas Of Satisfaction - The work was done quickly and well. I feel like my house has really been improved by the sealing and insulation, and I am glad I had a professional do this work!

Recognized Excellence

Recognized Excellence - Leo and the person who was working with him (I can't remember his name) both did a great job. I felt like my house was being worked on by people who know their job well and take pride in their work.

Areas Of Satisfaction

Areas Of Satisfaction - They were punctual and completed the job on time.

Areas Of Satisfaction

Areas Of Satisfaction - They started the work earlier than expected. Very clean language while work at the job site.

Recognized Excellence

Recognized Excellence - Leo and his crew. They worked together as a team.

Areas Of Satisfaction

Areas Of Satisfaction - Greenfit Homes met our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was happy with their pricing and they were able to accommodate my time schedule for having the work performed

Areas Of Satisfaction

Areas Of Satisfaction - The end product was as expected

Recognized Excellence

Recognized Excellence - The salesperson, Leo V.

Leo was very helpful and professional. He even cleaned up the work area.

Areas Of Satisfaction

Areas Of Satisfaction - professional, organized, friendly. no more drafty floors

Recognized Excellence

Recognized Excellence - Leo

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that Greenfit Homes did their work thoroughly.

Areas Of Satisfaction

Areas Of Satisfaction - I never felt rushed or pressure. They explained everything really well and answered all of my questions. They helped me save money because they alerted me of various rebates that I qualified for.

Recognized Excellence

Recognized Excellence - Salene took care of the rebate process. Leo was very helpful and walked me through the process and he did a great job.

I had attic ventilation & insulation, door weatherstripping and window & door trim foam sealant installed. The weatherstripping on the doors causes them to pop open if you don't bang them closed. One exterior door has a magnetic lock which disengages and causes the elevator to become inoperable until the door is slammed shut - not good when you have a disabled person in the house. The window work was not done as discussed and the caulking done has cracked. I should have asked for more detail on the quote.

They did a really good job. I was very happy with the work. It was just a little bit pricey.

Areas Of Satisfaction

Areas Of Satisfaction - Overall, I was very satisfied. I received rebates, which made it a better deal.

Recognized Excellence

Recognized Excellence - The salesman was great to work with. He was very friendly.

Greenfit Homes came in, kept their schedule, and did an excellent job. They were very professional and cleaned up behind themselves. Very good group of guys to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone I worked with, they all did an awesome job.

Additional Comments

Additional Comments - Thank you for the job you did! I will be contacting you in the spring for another area in my home that needs to be completed!

I was impressed with the professional way that all of Greenfit Homes' people conduct themselves. Every person I was in contact with was courteous and knowledgeable. The proposal was outstanding, and the work was done as promised. Very pleasant people to work with.

Areas Of Satisfaction

Areas Of Satisfaction - Leo was willing to take the time to help me prioritize which insulation projects to do first, within my budget.

Recognized Excellence

Recognized Excellence - Leo Vallone is an excellent representative of this company. He is enthusiastic, knowledgeable and courteous.

Additional Comments

Additional Comments - The utility company sent out a third party inspector to check on the work before any rebates could be approved. He went up into the ceiling to check the insulation work, and highly praised the neat and thorough job that Leo and his crew had done.

Recognized Excellence

Recognized Excellence - Nate is whom I want to recognize.

NICE JOB WITH THE WHOLE PROJECT.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the attic air sealing and installation.

A great company to work with for sure.

Areas Of Satisfaction

Areas Of Satisfaction - Leo was professional and honest and I trusted him. Also he showed up and answered my email questions within a day that I made them. Leo was very courteous and knowledgeable.

Current Referrals

Current Referrals - I have verbally mentioned them to several of my friends. One of whom used their services.

I was very happy with how my project turned out. It was a small project that a lot of companies wouldn't have been interested in doing, but I was very happy with the results.

Areas Of Satisfaction

Areas Of Satisfaction - They had to put new woodwork in the doors and it really looks nice.

Recognized Excellence

Recognized Excellence - They were all good.

Problem Resolution

Problem Resolution - Rate this a 4-plus-plus-plus!

Schedule

Schedule - Rate this a 4-plus-plus-plus and more!

Areas Of Satisfaction

Areas Of Satisfaction - I was most impressed with the man who did the windows. We didn't know they were metal windows in the basement that had rusted and were cemented in. He got them out and took care of everything. He had knowledge and knew what he was doing.

Recognized Excellence

Recognized Excellence - The girl in the office was great, just fantastic! They were all fantastic!

I am very happy. They were a very experienced and knowledgeable crew. I would definitely would use them again for any work I have done.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the overall professionalism and their recommendation of what to do.

Recognized Excellence

Recognized Excellence - I would recognize both Leo and Brandle Vallone.

Additional Comments

Additional Comments - I am very pleased with the professionalism with the entire staff and the work done by Greenfit.

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism, troubleshooting and problem solving. Overall very satisfied.

Recognized Excellence

Recognized Excellence - Leo