We are extremely pleased with our home. The only reason I did not give it five stars was because of the extreme inconvenience of the new homeowner experience during the building of new homes.
Hannah was so incredible with her communication. She made sure to send confirmations and follow ups prior to our warranty work day. If we had a question, she was quick to respond or contact the correct person with the answer. She was at our home to oversee the work and I appreciated that so much!!
Our project manager, Wesley Swift was extremely responsive and great to work with. Made things go smoothly and easy. Anytime there was an issue. He responded quickly and made sure it was taken care of. They have calls with you every Thursday to discuss the progress of where you are and what is left to do which really put your mind at ease. We’ve built houses with other builders over the years, and this was by far the best experience.
Park in front of our home is incomplete and poorly designed. No response to our reports of flooding. Poor communication as to progress of development as a whole. Home owners can only guess and speculate, leading to poor morale and no confidence in developers. Many talk of leaving once they can sell their home.
Still in the early process.
Lauren Nash was great guiding us through the structural options. Looking forward to working on the design options!
Everyone was very conscientious and helpful.
They were very easy to work with and very friendly. They always answered all of my questions, and I had a lot.
Overall we love our home. We liked the options you had for design and the ability to go look at homes in process for design help and ideas. We definitely would caution somebody when building with you though due to some of the things that came up. I wish we had been a bit more inquisitive and questioning on some things. Things we were surprised on are the houses are right on top of one another. We assumed based on the previous phase in the neighborhood we would have a bit more space between houses, but it was not pointed out and we did not catch that they crammed these in right on top of one another. This also reflects on yard space. The lots are very small for the house size and results in very tiny yards. We also found it extremely shady that they sprung an HOA on us and we only found it on closing paperwork even though it has clearly been in process since the beginning of when our build actually started. They were not going to tell us at all. We also had poor communication on closing. We were notified in November our closing was going to be over 60 days early and our PM had no idea of this communication as he was sure it would take extra weeks. It seemed very chaotic at the end and almost like the management just wanted to force us to close without it being finished. This did not seem to be PM choice.
Nice construction with quality
This was my first time working with a builder. I was both overwhelmed and underwhelmed. I've heard, "it could be a lot worse" from a lot of people, and of course, it could be, but there are some things I am really disappointed in -- no HVAC in a half bath, cabinet sliding shelves that won't slide out, despite a couple of fixes, paint on all surfaces, from carpet to fake woods to tile, despite 2 clean-ups and a blue tape walk. Things on the blue tape walk not completed.
Hard to give a review on this as we haven’t finished yet.
Every single member of the GreenTech team was kind, helpful and accommodating.
I have too many issues to even begin to explain.
Greentech Homes has very bad communication.
The company was quick to respond to concerns and their floor plans were some of the best I’ve seen in our price range. However, finalizing the completion of our home was met with poor planning and the need to meet a deadline. Please see final comments.
This home building process has been extremely easy this go around. My friends would be pleased as a result of our recommendations.
My husband and I have built several houses. My experience with Greentech has not been positive.
Overall it has been a positive experience working with Greentech. Sales (Scott) and Warrantee representative (Hannah) were responsive and very nice to work with. Under needs improvement: The construction project manager (Wes) and venders working on the new homes adjacent to ours after ours was completed did not care about us. Wes was a Jekyll and Hyde personality and was nice some days and rude to us at other times. As time passed he became unresponsive to our concerns. He made promises, followed through on some but not others. For example: He promised our front lawn on the edge of the property adjacent to us would be repaired with new sod after it was damaged in the construction process by a dumpster that sat there for several weeks. When construction was nearing completion, I texted him to remind him. He responded no worries he will take care of it. Construction completed and it was not repaired. I sent him another text with pictures. “Crickets” He ignored the text and the lawn was not repaired. We went through hell for 6 months with constant noise at all hours of the day and night and vehicles blocking our driveway all the time. Everyday I had to go out and ask the workers to move their vehicles so we could get in and out of our driveway. In my opinion he could have done a better job proactively managing the workers so we did not have to constantly ask them several times a day to move their vehicles.
Lots of bad quality issues still not resolved
We have yet to see the finished product, so i will withhold my rating. The team so far has been great though so this rating is solely on the design and sales team ONLY.
This is sharing as Melinda, but this is actually from Emily and how the process was for me.
I am so impressed with the attention to details, customer service and follow up with everyone I’ve dealt with so far. I look forward to the build process to begin!
Quality lower than expected, especially on some of add ons ie chef package windows not the best, Need to get other house plans besides the Oxford as it was used way too much as only. One fitting that category spacing between homes slightly wider would be nicer
The entire team was professional, friendly and engaging. They always worked to to help me get the best home that fit my needs. They made a very difficult process easy and pleasant.