HIVEX are thorough, knowledgeable, professional, and responsive. They set a schedule and met the timelines without rearranging their work, which was very considerate of the homeowner. They are attentive to your needs and flexible in making sure you are satisfied with the results.
I have recommended (and will continue to recommend) HIVEX to others whom are interested in completing a basement project. We built our house, and have done other additions to our house, so we are very familiar with the construction process and quality of work that goes into it. We definatley appreciate the hardwork and quality workmanship that HIVEX provides. They are a family business that cares about families for sure.
Types of work - Our entire basement was finished
Quality Of Workmanship - I have been impressed by the quality of work that HIVEX provides. They are definately not "builder's grade quality" and they can do customization of just about anything you need done.
Problem Resolution - We had ordered a sink for our bar area, through another vendor, and it was listed with incorrect measurements. This was not a mistake by HIVEX, but they were able to address the situation anyway and push back the knee wall so that everything could fit properly. HIVEX didn't complain about having to make corrections and redo that portion of the wall. In the end, it turned out great!
Professional & Organized - HIVEX was very professional and organized. They showed up to job on the given days they were scheduled to work. They were very unintrusive throughout the construction. HIVEX seemed to be ahead of schedule and there were no delays in construction on their part. The entire project took less than 2 months to complete.
Sales Knowledge - We had been working with Jess for a few years and, once we felt it was the right time to start our project, Jess was there to help us get the paperwork and layout finalized. Jess was always quick to respond to emails and provided accurate figures for the project. During our walk through, she brought up ideas/suggestions about the layout of our project that we hadn't thought about. We ended up going with her suggestions and have loved the results!
Communication/Response Time - John was our project manager and was great at communication! He responded to our questions in a timely manner and provided resolutions to any concern we had. He was great at letting us know ahead of time the work that was schedule to be started/completed each week/day.
Additional Comments - We chose HIVEX from a list of about 7-8 different contractors. We chose HIVEX because they were a family business who took the time to explain everything, make suggestions about the project, they provided their insurance information (which no other contractor did), and their overall reputation that I uncovered through research and "word of mouth" was elite. Their pricing is competitive and there was no hidden or unexpected costs. Everyone that we came in contact with from HIVEX (Jess, Andrea, John, a few of the workers, etc) were polite, knowledgeable, and willing to address our needs.
When I was taking bids for finishing my basement I mentioned to another contractor I was waiting on another estimate to come by as well, he asked if it was HIVEX and I was like yeah actually it is, he never called me back. Now I know why. The finished project looked amazing. We are extremely happy with the work they did. Great attention to detail, Professional. I would recommend them to anyone looking for a remodel/finished basement. They went the extra step that others would not have done. They put up a temporary fence to keep my dogs safe from getting out of the yard. They moved everything out of the basement for me, even taking half of it to the dump. Who else would do that? Bob the site contractor was always responsive, helpful and a good person. They are a family owned local company who does great work.
Absolutely. We have already recommended HIVEX to friends that are considering their own renovation.
Additional Comments - I highly recommend Hivex Basement Finishing Co
This company is good at a few things, but lack in others. I think they are very good with getting the skeleton of a basement complete, framing, drywall, trim, etc. This company is poor at finishing and attention to detail.
The HIVEX team, from the first meeting with Michael to discuss design options through the entire project working with our project manager Bob, was professional, accommodating, attentive to details, responsive - 1st class all the way. The effort put forth is what you'd hope to get out of any significant project - top notch processes and communication and feedback. Would highly recommend to anyone searching for a company to finish their basement.
Quality Of Workmanship - Attentive to details, and stepped up to fix any issues we uncovered without hesitation.
Problem Resolution - HIVEX is focused on doing whatever it takes to make it right - no arguments, no hassle, just getting the best job done, no matter what it takes.
Professional & Organized - Organization and processes and communication all excellent.
Sales Knowledge - Had great ideas and alternatives and worked to meet all our key requirements.
Communication/Response Time - Usually within minutes to a few hours, always on top of things.
Additional Comments - So happy we went with HIVEX, we'd do it again in a heartbeat and highly recommend HIVEX to others!
HIVEX performed high quality work! All aspects of the job were executed (electrical, plumbing, tiling, drywall, framing, etc) professional and on schedule.
Quality Of Workmanship - From framing to painting superb workmanship!
Problem Resolution - Any issues were addressed promptly and satisfactorily.
Professional & Organized - Excellent organization and execution of the project!
Sales Knowledge - Any questions I had concerning the project were promptly and professionally answered. Advice concerning the layout were right on target.
Communication/Response Time - I generally received feedback within a few hours.
Additional Comments - It has been a pleasure working with HIVEX to finish my basement. Their professional advice assisted me in deciding the best layout and it was a pleasure to see the project take shape.
Quality Of Workmanship - It looks amazing
Professional & Organized - The weekly updates and timeline were perfect
Communication/Response Time - Wonderful communication
Additional Comments - This was the smoothest, well thought out, and easiest remodel ever.
Additional Comments - So far, so good. Scott is an excellent project manager.
HIVEX exceeded my expectations! Chris, Dustin, and the entire team did an outstanding job on my basement.
Very professional and informative
Additional Comments - Team gave us 5 star service and was very much helpful.
Sales Knowledge - Wonderful group of people
Communication/Response Time - PM kept us updated at all times
Additional Comments - Hivex is top notch customer service with a hard working group of experienced professionals
I’ve hired a dozen or so contractors in my life and most were good, a couple great. Hyvex has been nothing short of amazing and a level above all others! They’re well organized, clean, met or exceeded ever expectation, and communicated with professionalism and timeliness such that I never had to ask the status of anything. I’ve already recommended Hyvex to a couple friends and I’d recommend them to anyone.
Communication/Response Time - The communication from Scott Alicie has been fantastic. I never once was confused about the status of the project or when some work/correction was going to be completed.
Our project manager did a great job communicating each week, letting us know what to expect. They quickly answered all of our questions, stayed on schedule and completed the job on time. We were thrilled with our new basement.
Additional Comments - They have been great.
Very professional and quick to get to project. They created more living space for us with a good design.
The process has been so seamless and stress free. Constant communication from my project manager and beautiful work.
HIVEX exceeded our expectations!!! They completed the work promised with excellence, consistent and regular communication along the way, and an AMAZING project manager in Bob who held our hand and addressed any questions and was ALWAYS a text or call away for ANYTHING!
Additional Comments - Amazing experience! Would HIGHLY recommend HIVEX for a basement project!
Quality Of Workmanship - Terrific quality
Problem Resolution - Always has reasonable fix.
Professional & Organized - Bob on top if it, very organized and efficient
Communication/Response Time - Very attentive, friendly and responsive
Additional Comments - As far as construction projects go, this was by far the best I have seen. Great workmanship, professional, efficient, and sense of humor which is always a benefit. Highly recommend Hivex.
Professional & Organized - Very well organized process.
Communication/Response Time - Quick to respond to questions and concderns throughout the process.
Problem Resolution - There were a few cosmetic changes/fixes we requested as the project took place and the project manager was very accommodating
Additional Comments - We are so impressed by the efficiency and workmanship of HIVEX. Thank you so much for helping us make our basement dreams a reality.
HIVEX was professional from start to finish. They provided excellent customer service and quality work.
They were great. They were quick and neat.
Very good customer service.
Quality Of Workmanship - High quality renovation. Walls were extended and existing framing altered to fit our current needs.
Problem Resolution - Addressed all of our concerns and questions throughout the process.
Professional & Organized - Contractor me all deadlines and stayed on schedule and within budget.
Sales Knowledge - Very knowledgeable about current phases and what was expected. Kept us in the loop on adjustments to timeline and advised us before any service interruptions.
Communication/Response Time - Very responsive.
Additional Comments - I would use Hivex in the future for any remodel or new construction.