They have been great to work with, communicate well and have been really accommodating.
HIVEX were far and away the best basement contractor we spoke with about our basement project. They were incredibly responsive, very open and detailed with their plans, and accurate - we were exactly on time every step of the way!
Problem Resolution - We had no major complaints, but every minor complaint was immediately followed up with the exact resolution we asked for.
Professional & Organized - Well above many other contractors we've worked with.
Communication/Response Time - Constant communications
Best experience with a contractor. They were polite, accesible and answered all of our questions.
From start to finish, the project was handled with professionalism and quality. John was knowledgeable and communicative and went out of his way during the final walkthrough to ensure minor discrepancies were identified and corrected. The team as a whole worked hard to complete the project and stayed on or ahead of schedule throughout.
HIVEX was absolutely fantastic to work with! They had everything planned out to the last detail and they were great about keeping us informed on progress. Jess and Bob Salos are top notch and had no problem answering all questions and addressing our concerns promptly.
Quality Of Workmanship - The finished project is beautiful and we can't wait to have it furnished and to stain the bar that they custom built so that we can send pics to HIVEX.
Professional & Organized - Very well thought out project that was completed in less than 6 weeks.
Sales Knowledge - Jess was able to guide us and give ideas for what might work best to allow us to get the most out of our new space.
Communication/Response Time - Bob's responses to our inquiries was both prompt and courteous.
We were very pleased with Hivex Basements. Our initial meeting with the owner put us at ease with the work to be done. He explained everything and gave us an estimate right away. They started on time, and we received updates by email explaining the next steps along the way. The questions we had were answered on a timely basis. The workmen were polite and cleaned up every day. The one thing we did not like was that the workmen left the materials behind. We are not sure if that was explained to us at the beginning or if it was in the contract somewhere. It was nice to have the extra flooring and the trim paint, but we didn't need the large container of spackle or primer paint for us to deal with. That should be explained up front, or they should remove it as part of the contract. Otherwise Hivex was great.
HIVEX did a fantastic job and has outstanding, personalized customer service. We are extremely happy with the final project.
Additional Comments - Working with HIVEX on this project was a seamless and smooth process. They are simply fantastic.
They were a very knowledgeable group. They were very professional, always had great communication and let me know what was going to be happening. All the crews did a great job and were very knowledgeable and open to talk about what was happening. They had great ideas and listened to any concerns I had, and offered recommendations.
Additional Comments - Absolutely fantastic company! We were always informed of the next phase well in advance. The team communicated via text and email plus in person on the job site. They are professional, easy to work with, and completed our renovation 3 weeks early! Definitely recommend!
The whole Hivex business is a top notch out fit from starting and finishing your basement. They are a pleasure to work with. Bob & Jess Salo are awesome to work with. They make you feel like family and they care about your needs. Would highly recommend Hivex Basement Finishing Co.
I would recommend Hivex all day long.
Additional Comments - You cannot go wrong with using Hivex.
Very professional an easy to work with.
Communication/Response Time - Could always communicate with team when needed.
I waited 24 years to finish my basement and HIVEX did not disappoint! The experience was incredible and I’m very pleased… HIVEX has very skilled professionals (in every stage of the project) who can do the job seamlessly.… they were meticulous, and every aspect of the project was well orchestrated from beginning to end — Every phase of the process was well planned and executed. I was very pleased and impressed with the outcome - Kudos to the HIVEX team! I would highly recommend HIVEX to anyone!
HIVEX is a top notch company providing the best quality product in the area.
Overall, an excellent experience. We started the project on time and finished well ahead of schedule. It helped that our project was perhaps smaller than other ones, but still we were very happy to get it finished in 4 weeks rather than the anticipated 8.
Quality Of Workmanship - We were very pleased with the professionalism of all the different teams. They were generally punctual and were usually finished by 4:30.
Professional & Organized - Their professionalism and organization rate a ten!
I really loved every step of the process being explained and communicated very well. We have a very busy life, so I appreciated the project manager being so patient with us.
Additional Comments - I plan to leave a 5 star Google review showing just how impressed I was with Chris and his crew.
Good customer interface, really listened to desired outcomes and quickly fixed minor issues.
Overall, we had a very positive experience with HIVEX--such that we would highly recommend this company to others for basement work. All company representatives and workers were friendly and responsive. Workmanship was of high quality. We are very pleased with our new space.
Yes I would recommend Hivex to friends which I have. The project is explained well from the beginning and if there are questions or concerns the Hivex staff is ready to address these questions or issues quickly. Great experience from beginning to end!
Additional Comments - From beginning to end this project has been handled smoothly by Hivex personnel. This makes it very seamless and user friendly. Well done!
HIVEX are thorough, knowledgeable, professional, and responsive. They set a schedule and met the timelines without rearranging their work, which was very considerate of the homeowner. They are attentive to your needs and flexible in making sure you are satisfied with the results.
I have recommended (and will continue to recommend) HIVEX to others whom are interested in completing a basement project. We built our house, and have done other additions to our house, so we are very familiar with the construction process and quality of work that goes into it. We definatley appreciate the hardwork and quality workmanship that HIVEX provides. They are a family business that cares about families for sure.
Types of work - Our entire basement was finished
Quality Of Workmanship - I have been impressed by the quality of work that HIVEX provides. They are definately not "builder's grade quality" and they can do customization of just about anything you need done.
Problem Resolution - We had ordered a sink for our bar area, through another vendor, and it was listed with incorrect measurements. This was not a mistake by HIVEX, but they were able to address the situation anyway and push back the knee wall so that everything could fit properly. HIVEX didn't complain about having to make corrections and redo that portion of the wall. In the end, it turned out great!
Professional & Organized - HIVEX was very professional and organized. They showed up to job on the given days they were scheduled to work. They were very unintrusive throughout the construction. HIVEX seemed to be ahead of schedule and there were no delays in construction on their part. The entire project took less than 2 months to complete.
Sales Knowledge - We had been working with Jess for a few years and, once we felt it was the right time to start our project, Jess was there to help us get the paperwork and layout finalized. Jess was always quick to respond to emails and provided accurate figures for the project. During our walk through, she brought up ideas/suggestions about the layout of our project that we hadn't thought about. We ended up going with her suggestions and have loved the results!
Communication/Response Time - John was our project manager and was great at communication! He responded to our questions in a timely manner and provided resolutions to any concern we had. He was great at letting us know ahead of time the work that was schedule to be started/completed each week/day.
Additional Comments - We chose HIVEX from a list of about 7-8 different contractors. We chose HIVEX because they were a family business who took the time to explain everything, make suggestions about the project, they provided their insurance information (which no other contractor did), and their overall reputation that I uncovered through research and "word of mouth" was elite. Their pricing is competitive and there was no hidden or unexpected costs. Everyone that we came in contact with from HIVEX (Jess, Andrea, John, a few of the workers, etc) were polite, knowledgeable, and willing to address our needs.
When I was taking bids for finishing my basement I mentioned to another contractor I was waiting on another estimate to come by as well, he asked if it was HIVEX and I was like yeah actually it is, he never called me back. Now I know why. The finished project looked amazing. We are extremely happy with the work they did. Great attention to detail, Professional. I would recommend them to anyone looking for a remodel/finished basement. They went the extra step that others would not have done. They put up a temporary fence to keep my dogs safe from getting out of the yard. They moved everything out of the basement for me, even taking half of it to the dump. Who else would do that? Bob the site contractor was always responsive, helpful and a good person. They are a family owned local company who does great work.
Absolutely. We have already recommended HIVEX to friends that are considering their own renovation.
Additional Comments - I highly recommend Hivex Basement Finishing Co
This company is good at a few things, but lack in others. I think they are very good with getting the skeleton of a basement complete, framing, drywall, trim, etc. This company is poor at finishing and attention to detail.
The HIVEX team, from the first meeting with Michael to discuss design options through the entire project working with our project manager Bob, was professional, accommodating, attentive to details, responsive - 1st class all the way. The effort put forth is what you'd hope to get out of any significant project - top notch processes and communication and feedback. Would highly recommend to anyone searching for a company to finish their basement.
Quality Of Workmanship - Attentive to details, and stepped up to fix any issues we uncovered without hesitation.
Problem Resolution - HIVEX is focused on doing whatever it takes to make it right - no arguments, no hassle, just getting the best job done, no matter what it takes.
Professional & Organized - Organization and processes and communication all excellent.
Sales Knowledge - Had great ideas and alternatives and worked to meet all our key requirements.
Communication/Response Time - Usually within minutes to a few hours, always on top of things.
Additional Comments - So happy we went with HIVEX, we'd do it again in a heartbeat and highly recommend HIVEX to others!
HIVEX performed high quality work! All aspects of the job were executed (electrical, plumbing, tiling, drywall, framing, etc) professional and on schedule.
Quality Of Workmanship - From framing to painting superb workmanship!
Problem Resolution - Any issues were addressed promptly and satisfactorily.
Professional & Organized - Excellent organization and execution of the project!
Sales Knowledge - Any questions I had concerning the project were promptly and professionally answered. Advice concerning the layout were right on target.
Communication/Response Time - I generally received feedback within a few hours.
Additional Comments - It has been a pleasure working with HIVEX to finish my basement. Their professional advice assisted me in deciding the best layout and it was a pleasure to see the project take shape.
Quality Of Workmanship - It looks amazing
Professional & Organized - The weekly updates and timeline were perfect
Communication/Response Time - Wonderful communication
Additional Comments - This was the smoothest, well thought out, and easiest remodel ever.
Additional Comments - So far, so good. Scott is an excellent project manager.
HIVEX exceeded my expectations! Chris, Dustin, and the entire team did an outstanding job on my basement.
Very professional and informative
Additional Comments - Team gave us 5 star service and was very much helpful.
Sales Knowledge - Wonderful group of people
Communication/Response Time - PM kept us updated at all times
Additional Comments - Hivex is top notch customer service with a hard working group of experienced professionals
I’ve hired a dozen or so contractors in my life and most were good, a couple great. Hyvex has been nothing short of amazing and a level above all others! They’re well organized, clean, met or exceeded ever expectation, and communicated with professionalism and timeliness such that I never had to ask the status of anything. I’ve already recommended Hyvex to a couple friends and I’d recommend them to anyone.
Communication/Response Time - The communication from Scott Alicie has been fantastic. I never once was confused about the status of the project or when some work/correction was going to be completed.
Our project manager did a great job communicating each week, letting us know what to expect. They quickly answered all of our questions, stayed on schedule and completed the job on time. We were thrilled with our new basement.
Additional Comments - They have been great.
Very professional and quick to get to project. They created more living space for us with a good design.
The process has been so seamless and stress free. Constant communication from my project manager and beautiful work.
HIVEX exceeded our expectations!!! They completed the work promised with excellence, consistent and regular communication along the way, and an AMAZING project manager in Bob who held our hand and addressed any questions and was ALWAYS a text or call away for ANYTHING!
Additional Comments - Amazing experience! Would HIGHLY recommend HIVEX for a basement project!
Quality Of Workmanship - Terrific quality
Problem Resolution - Always has reasonable fix.
Professional & Organized - Bob on top if it, very organized and efficient
Communication/Response Time - Very attentive, friendly and responsive
Additional Comments - As far as construction projects go, this was by far the best I have seen. Great workmanship, professional, efficient, and sense of humor which is always a benefit. Highly recommend Hivex.
Professional & Organized - Very well organized process.
Communication/Response Time - Quick to respond to questions and concderns throughout the process.
Problem Resolution - There were a few cosmetic changes/fixes we requested as the project took place and the project manager was very accommodating
Additional Comments - We are so impressed by the efficiency and workmanship of HIVEX. Thank you so much for helping us make our basement dreams a reality.
HIVEX was professional from start to finish. They provided excellent customer service and quality work.
They were great. They were quick and neat.
Very good customer service.
Quality Of Workmanship - High quality renovation. Walls were extended and existing framing altered to fit our current needs.
Problem Resolution - Addressed all of our concerns and questions throughout the process.
Professional & Organized - Contractor me all deadlines and stayed on schedule and within budget.
Sales Knowledge - Very knowledgeable about current phases and what was expected. Kept us in the loop on adjustments to timeline and advised us before any service interruptions.
Communication/Response Time - Very responsive.
Additional Comments - I would use Hivex in the future for any remodel or new construction.
Additional Comments - Scott and the crew did a great job on our basement! We couldn’t have asked for a better end result. We are completely satisfied.
Very happy the design and price point. Everyone we've dealt with a Hivex is professional.
Types of work - Adding a home gym to our basement.
Quality Of Workmanship - Excellent workmanship, very happy
Problem Resolution - We have absolutely no complaints
Professional & Organized - the salesman, project manager and the entire crew were professional and well organized.
Additional Comments - Highly recommend Hivex
Their pricing, timelines, and professionalism war bar none better than our alternatives. I appreciated the communication and attention to detail.
Quality Of Workmanship - Professional craftsmanship, attention to detail, very beautiful end product.
Professional & Organized - On time with every step in the process. The trades were always on point and respected the property and completed the project ahead of schedule .
Sales Knowledge - The sales staff was a pleasure to work with.
Communication/Response Time - My Project Manager (John) was just the best!!! Very professional, knowledgeable , helpful, an outstanding individual . John kept me up to date and when I had a question, he would call, text, or stop by to answer in person.
Additional Comments - Thank you guys for a beautiful update to our home. It was a pleasure doing business with you.