They were here on time and they were good.
They were very responsive.
We are satisfied with the quality of the workmanship provided by Highland Commercial Roofing.
Professional and courteous
Would probably recommend Highland. Generally happy with the re-roof and solar project. Heavy rains delayed project for several months. Payment method (to solar vendor rather than Highland) caused additional delays. Payment method caused Highland to believe we were slow paying, resulting in delays.
I have frankly been quite disappointed in the lack of responsiveness from Steve Mills, and others in responding to my questions beginning after a contract agreement was signed and payments to Highland were begun.
The employees were great, understanding, and took care of everything. We have no complaints. Everything was fine, and we hope to continue working with them.
I've used Highland Commercial Roofing on a number of roofs. I'm always very happy with the actual roof and the follow-up service. We will continue to use them.
Very professional and extremely pleasant experience from start to finish. Did everything they said they would do. Hopefully the roof will not leak again :) Highly recommend them.
I have no comment for this rating.
They provide great customer service. The quality of work is great.
Highland did a great job, communication was perfect, they did exactly what they said they would.
Outstanding work, always did what they said they would and on time performance.
If you had asked me 5 years ago, I would have said no recommendation but whatever changes have been made since then, we are very happy with Highland for our roofing needs.
The entire experience was extremely professional. You honestly couldn't ask for more.
Jim has been an awesome manager to work with
They were easy to work with. I always get quick responses.
They do extraordinary work.
From start to finish, Dan, Chris, Steve provided excellent customer service.
They came on time and met their bid.
Likelihood To Hire Again - It's hard to find contractors that do what they say and come in under bid and they were all we asked for.
We are very pleased with the new roof. The new skylights let substantially more light into our dark warehouse and they did not leak from the side ventilation slats during the wind driven rain as the ones they replaced did. The new roof addressed all the problems from the original 40 year old roof. The installation team was very professional and nothing was damaged or broken by the installation crew.
The Communication and Workmanship is the best!
Likelihood To Hire Again - I would hire Highland Commercial Roofing again because of the ease of using their services. They are very responsive and very clear with their proposals. I have used them on several projects this past year and have not had a single issue. It has been so smooth.
They did a good job. They were on schedule. So far, the roof has turned out to be very good.
Work plan executed exactly as negotiated. Business interruption was completely mitigated.