Great and very professional from the initial, no pressure, consultation to the final result.
True professionals. Outstanding service and work. Highly recommended.
They were great with everything.
Outstanding company to work with both personally and professtionaly.
Areas Of Satisfaction - I was most satisfied. They were very professional from day one. The project manager came and did his estimate. Everyone I dealt with, including the owners came to visit the job site. Everyone was very friendly, outgoing, and willing to do anything to satisfy me.
Recognized Excellence - I would like to recognize Jim Klein for his exceptional service.
Great service and great quality, very happy with the end product! The team worked well with me and my budget to get me the look I wanted at a price I was comfortable with.
I would highly recommend them to anyone!
I think they were great! I couldn't be any happier!
Recognized Excellence - They all did a great job. Jim, our sales rep, was great. The lead installer was wonderful.
Areas Of Satisfaction - The owner, Bill, was pleasant, courteous and professional while trying to adhere to all promises. Jim Klein our Project Consultant is easy to talk to as well as understanding the products & team players. He follows thru and responds well to phone calls. The Office Manager, Pauline, is a charm to deal with as she quickly follows thru to the respective areas and folks to resolve concerns. The roofing crew and on-site foreman, Rolando, are quite a team to watch...very organized, effective and easy to talk too.
Everything went smoothly, and was great. I was very happy for the beginning, to the end. I will absolutely be using them again in the future.
Areas Of Satisfaction - I am most satisfied in all areas, because of the great communication.
Home Pro was a pleasure to work with, their staff & crew are efficient and knowledgeable. Would highly recommend them.
All work was completed in a timely manner and was done very well. The work crew was very professional, quick, neat, and polite. The clean-up was exceptional - they left no debris behind. I certainly would hire them for future projects and recommend them to others.
Areas For Improvement - They did not fall short of any expectations. In fact, they exceeded my expectations.
The company is a little unorganized and didn't always call back. The work was a different story. Totally professional staff that did excellent excellent work.
Areas Of Satisfaction - I was very satisfied with the professionalism and with the comprehensive knowledge of how to get the job started and completed.
My experience over the past year, on multiple projects with Home Pro Exteriors and Joe Duarte has been outstanding.
They were one of the most professional groups of people I have ever dealt with.
Areas Of Satisfaction - Every other phase, from beginning to end was top notch.
Additional Comments - I would have them again..... Anytime
Areas Of Satisfaction - The whole withHome Pro Exteriors, Inc. experience was good.
Recognized Excellence - Jim, our salesman was good. And the installers were great,
Areas Of Satisfaction - Overall it was very good experience. The communication was great and their recommendations made sense. The price and products were good.
I was very impressed with professionalism and the job they did. They cleaned up after themselves, and they were very prompt and got there when they said they would. I am very happy and so impress.
Home Pro Exteriors were extremely professional, in all aspect of the project. From the start, to finish they were exceptional. We look forward to working with them again in the future.
Areas Of Satisfaction - I was most satisfied with the quality of the product, and the workmanship of the installation crew.
Recognized Excellence - Everyone was exceptional.
Additional Comments - They did a great job on everything.
Everything went really smooth and the house looks great!
Additional Comments - When I came home from work when they were finished, I actually ended up driving right past my house!
Areas Of Satisfaction - At every aspect.very professional and easy to talk to all.
Additional Comments - I am one extremely happy client!!!!!!!
Big project (for us anyway) that was made easy by efficient and effective actions by Joe and the crew.
Areas Of Satisfaction - I was most satisfied with the job. It was an all around outstanding job.
They did a great job!
I am very satisfied with the completed project and I would recommend them to anyone.
Areas Of Satisfaction - I was most satisfied with the outcome of my project, I got a 4 season room and I was a little unsure about it at first but in the end I was extremely satisfied and really happy. They also did an awesome job on my deck as well.
Areas For Improvement - They not only met all of my expectations but exceeded them to the fullest
Areas Of Satisfaction - Open communication- step by step process
Areas Of Satisfaction - The customer service was great, questions were answered quickly and it felt like we were their only clients.
Recognized Excellence - Dan Lynch the entire time was great and Jim near the end was great.
Additional Comments - Nothing fell short with them. They did not bullsh** me. Very honest, it felt like I was dealing with someone I knew for a very long time.
Areas Of Satisfaction - Great from start to finish. workmanship was excellent, crew were great, fair and reasonable price.
Very professional crew. Joe Duarte had the work completed when promised and was exactly as he said it would be. I am sure to recommend Home Pro to anyone i know looking for quality work done.
Areas Of Satisfaction - I was completely satisfied with all aspects of my experience with Home Pro. They are true professionals.
Additional Comments - Great company !!
Excellent professional service.
I was very pleased with everything from A to Z.
Great service, great work! I would highly recommend to my neighbors.
They did a fine, professional, and quality job.
Recognized Excellence - Jim, our salesperson, provided exceptional service.
Home Pro did a great job on my roof, 3 season room windows, and vinyl siding. They did the jobs quickly and with high quality. They were well equipped to handle special requests and unique situations, which my house presented them with. Now, my house looks brand new, and I know their work and materials, will hold up over time! I would definitely recommend them!
Recognized Excellence - Terrance did a great job of addressing all concerns, and special requests, I had when doing my siding work.
It was a good return on my invvestment. They did an outstanding job.
Areas Of Satisfaction - They exceeded my expectations. It turned out better than expected. Their quality, workmanship, and value exceeded my expectations.
Areas Of Satisfaction - all around satisfied.
Recognized Excellence - Joe Duarte.
Additional Comments - Very professional firm.
Home Pro Exteriors has absolutely outstanding people to work with. They are one of the most professional contractors I have ever seen and worked with. I have been in the building trades for 35 years and I was impressed with Home Pro Exteriors.
Areas Of Satisfaction - I was most satisfied with the quality of workmanship and materials. Home Pro Exteriors is customer focused and made sure I was happy.
Recognized Excellence - Bill, the administrator, did an excellent job. Joe, who oversaw construction, was great. Joe's crew, Roberto and Orlando, was amazing. Reno's oversight was important to the project.
Additional Comments - Home Pro Exteriors is a first class building and remodeling contractor.
Wonderful company to deal with-professional and friendly.
Areas Of Satisfaction - The salesperson was very informative, yet not pushy at all.
Additional Comments - would not hesitate to use this company again.
Their staff did everything they were contracted to do. When we had questions they answered all of them. When the job was done we wanted some other things looked at, and they took care of everything. They came back, worked on the project, and got everything done to our satisfaction.
Areas Of Satisfaction - I was satisfied with the completed the project. It looks better than we thought it would. It's more functional than we thought it would be.
Recognized Excellence - I want to recognize Joe and Bill. They were excellent to work with.
I would work with them in a heartbeat!
They didn't just come here and do the job, there has been an ongoing relationship as far as if I had any questions. They're very, very good people. My husband spoke with them everyday. Whatever they said they were going to do, they did it. If I had a question, they answered it. We had already bought a sliding door for our kitchen, to go into this room. They happily put it in for us, it's just beautiful! I'm so proud of it.
Installation Crew - They couldn't have been better. They were on time every morning, and cleaned up everyday before they left. Very nice and very pleasant.
Quality Of Workmanship - I have no question about that at all, it was absolutely fine. We've had it up and running since last September.
Value - Definitely, yes.
Likely To Recommend - Two of my friends came over, and they called right away. Theirs is being built right now. They didn't just come here and do the job, there has been an ongoing relationship as far as if I had any questions. They're very, very good people. My husband spoke with them everyday. Whatever they said they were going to do, they did it. If I had a question, they answered it. We had already bought a sliding door for our kitchen, to go into this room. They happily put it in for us, it's just beautiful! I'm so proud of it.
Areas Of Satisfaction - I was most satisfied with the appearance from the outside of the house, as you come around the corner you can see the room they put on it's very eye appealing, it adds on to the quality and the value of my home. They trimmed it in brown and white to match the rest of our home, we're just so happy with it. People tell us all the time, what a beautiful addition it is.
Recognized Excellence - We would like to recognize Joe Duerte, he was the salesman. He sat in our backyard at the pool, and drew something up and came back later that week. Our foreman, they call him Chubs, he was excellent. He had everything going.
Additional Comments - We're very very pleased!
Areas Of Satisfaction - When we asked them about certain things, Bill, was very good about telling if was a good idea or not. They were very helpful at giving advice to alternatives for what would look good for out situation. They were very knowledgable, helpful straight forward, and very honest.
Recognized Excellence - The first installers, the carpenter basically, were very good.
Areas For Improvement - None
Recognized Excellence - Joe
Additional Comments - Joe and the team at Home Pro exceeded our expectations. We would recommend Home Pro to anyone who is seeking to improve their. Look forward to redoing our deck! Thank you Home Pro you guys rock.
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