About this company
InSite Builders & Remodeling of Bethesda
InSite Builders has nearly two decades of home remodeling and renovation experience working on projects that vary from custom built homes and whole house renovations to specialty projects such as wine cellars, media rooms and fitness studios. High-end kitchen and bath remodels also comprise a large part of our portfolio.
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 95 customers surveyed, 75 respondedReviews 52
Of 75 respondents, 52 left a reviewRecent reviews
Betsy K.
InSite worked closely with me, addressed all my issues and concerns, and completed the project on time and on budget.
Jack L.
They have excellent and timely work.
Brady M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship. It was excellent.
Sara N.
InSite was very professional with their work, and they were very good communicators, letting us know precisely when they would call, arrive on site, notify us of construction progress, and more.
Ann F.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Dennis was fabulous! He really cared about the project and did a great job of keeping me informed. He was very professional but also very friendly. He did a great job of keeping everything on track. I don't think the project would have been nearly as successful or stress free without Dennis.
Lawrence C.
The communication was great and so was the workmanship.
P.D.
They were very professional and the finished product was first rate.
Mersereau B.
We've worked with InSite several times and always had an excellent experience.
Review in Washington, DC
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the timeliness, the cleanliness, and the workmanship.
Review in Chevy Chase, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of service and attention to detail.
Review in Chevy Chase, MD
Areas Of Satisfaction
Areas Of Satisfaction - They came in on time and in the budget.
Review in Bethesda, MD
Areas For Improvement
Areas For Improvement - I don't think they fell short of my expectations. They did a great job. We had one big project that they did and they were excellent and innovative with it. We also had smaller projects that they did well on also. They solved the problems we had and figured them out.
Areas Of Satisfaction
Areas Of Satisfaction - I think their ability to solve problems and innovate when dealing with conditions that they encounter put them above and beyond other companies.
Review in Washington, DC
Areas Of Satisfaction
Areas Of Satisfaction - I was pleased that they did exactly what they said they would.
Review in Bethesda, MD
Areas Of Satisfaction
Areas Of Satisfaction - construction----because of the skill of the workmen involved
Review in Bethesda, MD
Areas Of Satisfaction
Areas Of Satisfaction - Very hands on and extremely knowledgeable! Also trustworthy -- Insite renovated our bathrooms while we were out of the country!
Review in Bethesda, MD
Areas Of Satisfaction
Areas Of Satisfaction - The people at Insite are terrific!
Review in Chevy Chase, MD
Areas Of Satisfaction
Areas Of Satisfaction - The attention to detail, anticipation of the next steps of the project so that we were always moving forward.
Review in Arlington, VA
Areas Of Satisfaction
Areas Of Satisfaction - Quality is a primary concern. Only the best materials. Follow-up and prompt return of phone calls.Great design sense. No hassles. Efficient communication.
Review in Washington, DC
Areas For Improvement
Areas For Improvement - They didn't fall short.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the basic quality of the work. Everything that they did was first rate quality. I would rate them extremely high on quality.
Review in Chevy Chase, MD
Areas Of Satisfaction
Areas Of Satisfaction - They kept in communication with me, which I think is quite important. They followed a schedule, and when they finished they cleaned up nicely.
Review in Bethesda, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied with the organization and communication.
Review in Chevy Chase, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied all around.
Review in Chevy Chase, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their assistant, a young guy that was always available to me. He was very accessible.
Review in Bethesda, MD
Areas Of Satisfaction
Areas Of Satisfaction - I am very satisfied with the end product.
Review in Bethesda, MD
Areas Of Satisfaction
Areas Of Satisfaction - The communication with us on every step of the projects was great.
GuildQuality
Customer feedback report
