My roof leaked shortly after the new roof install. I called Kee roofing and they came out to glue a plastic boot that was damaged during the install. Kee roofing continued to ask for a payment regardless of repairing the damage. The next time it rained the same spot leaked again. Kee roofing refuses the address the damage they caused during the install.
I recommended KEE Roofing to two other neighbors and they have also been extremely satisfied. One has had the job completed and the other one is going to be completed. The job was completed in one day, it was kept clean, and they didn't make a lot of noise like other roofing companies in the area.
Problem Resolution - I found the associates at KEE Roofing very professional, especially Benjamin and Jan in the office. Any concerns or questions I had were immediately answered and responded to quickly, professionally, and with the highest of quality craftsmanship.
Areas Of Satisfaction - I was most satisfied with the integrity and professionalism of Benjamin Kee.
Current Referrals - I have told everyone in my neighborhood.
Recognized Excellence - I would like to recognize Benjamin Kee and Allen Ortiz for exceptional service. Allen was equally as professional and friendly, he came after hours to fix a small problem in the rain, He also checked all the workmanship after it was done and was very very thorough.
Areas Of Satisfaction - I was most satisfied with their customer service.
Recognized Excellence - I would like to recognize Benjamin Kee, he was very responsive, prompt, and coordinated the job well.
Areas For Improvement - Kee Roofing did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with how upfront and honest they were about what needed to be done on my roof now and what I would need to do in the future.
Recognized Excellence - The installer did an excellent job. He was quick and efficient.
Areas For Improvement - No where.
Areas Of Satisfaction - He stopped the leak in my roof, it was pretty straightforward.
Areas Of Satisfaction - Timeliness of getting the job done (especially right before Thanksgiving) and quality of work. I also appreciated the email with the pictures of before, during, and after.
Areas Of Satisfaction - They knocked it out and did not have to come back.
Current Referrals - I would recommend them.
Recognized Excellence - The guy who came out was very professional. He measured and gave me a good price. His price beat all the others.
Areas Of Satisfaction - I was most satisfied with the quality of the job. Everything looked good. They did a great job.
Recognized Excellence - I would like to recognize Benjamin Kee for his exceptional service. He did a great job handling and getting everything done.
The communication with Mr. Kee was great. He keeps you in the loop on what is going on with everything, including delays.
Areas For Improvement - I feel that the material delay by the manufacturer is what fell short of my expectation, but that was not on KEE Roofing. I did not care how long it took, because Mr. Kee kept me in the loop the entire time.
Areas Of Satisfaction - I was most satisfied with the job being completed correctly the first time. If there was anything wrong they got it fixed right away.
Recognized Excellence - I would like to recognize Mr. Kee, he kept me in the loop about everything.
Areas Of Satisfaction - They were very thorough in explaining what they were using and what they would do.
Recognized Excellence - The man who made the initial presentation was good.
I have referred 4 people to KEE Roofing.
Likely To Recommend - I have referred 4 people to KEE Roofing.
Areas Of Satisfaction - Whenever I had a question, they were there and tried to work us into the schedule. They came late in the evening, when it was convenient for us. They did what they could to make sure we were happy with what they were getting.
Current Referrals - I've referred them to 4 people; I don't know of anyone else.
Recognized Excellence - I dealt with Ben a lot and he was pretty good. Jake was very helpful getting answers to us. All of the guys they had working for them had good attitudes and the whole crew was good.
Kee Roofing are friendly, efficient and thorough. I like my new roof very much!
Areas Of Satisfaction - Benjamin Kee spoke with me and explained everything that would happen and also worked dire tly with my insurance company.
Current Referrals - Not at this moment, but as soon as I do, I will be sure to recommend Kee Roofing.
Recognized Excellence - Benjamin Kee
Additional Comments - The workers did an amazing job. So fast and efficient.
My home's roof was damaged in a hail storm. In a search for reputable company, I previously interviewed three other roofing companies. After meeting with Mr. Benjamin Kee, he explained the entire insurance claims process and we felt very comfortable with him. I would definitely recommend Kee Roofing to my friends and associates. I would describe our experience as very satisfied with the final product.
Areas Of Satisfaction - The fact that Mr. Kee, took time to explain the insurance claims process and made sure that we understood.
Areas For Improvement - All areas were professionally taken care of by the roof installers.
Areas Of Satisfaction - I was satisfied with Benjamin's attitude, knowledge, honesty and his immediate quote in writing about my roof.
Recognized Excellence - Benjamin Kee, Daniel and the entire roof installers.
Areas Of Satisfaction - They were very easy to work with, and they're taking care of the damage to to the screens. They made it where I didn't have to do a thing.
Recognized Excellence - Benjamin Kee was very easy to work with, and was always accessible.
Areas Of Satisfaction - The roofing and painting were very well done.
Recognized Excellence - The contractor, Mr Kee, did a great job.
No one could be more professional, courteous, and efficient than Ben Kee Roofing and his crew.
Areas Of Satisfaction - I was most satisfied with their friendliness, knowledge, and the workmanship was excellent. They satisfied all my expectations.
Recognized Excellence - I would like to recognize Benjamin Kee and his assistant.
Additional Comments - They did an excellent job. The workmanship was excellent, and I am completely satisfied.
Kee Roofing showed up on time, did the work, and cleaned up their mess each night before leaving. They did an excellent job. They were friendly, courteous, and respectful of all of my property.
Additional Comments - The porch was sagging when I got the estimate. They fixed a broken support beam, and included it in the roofing. They repaired it with new lumber and plywood. That's not part of their normal roofing job, but they addressed it anyway. That sag had been their for ten years, and it looks so much better now that it's fixed.
The quality of the material and workmanship were great. The staff was very polite and kept everything very clean and safe. I would recommend them over all.
Areas Of Satisfaction - Benjamin worked on point and responded to me. Service was fine. The staff working here was great.
Recognized Excellence - Jake and Benjamin presented very well. If I called them they called right back. They would call me by name. I liked that.
Benjamin had his crew on the job when agreed upon and the work was done as per our agreement and on time..We are very satisfied with everything from our first meeting with him to the last... thanks Ben
Areas Of Satisfaction - The job being done well, on time and to the required contract we made with kee roofing... also the friendship with Ben and his fiance who works with him...
Current Referrals - I have just bought a second home and will be having Ben come to look at my roof and price out a new one in the next month..
Recognized Excellence - No, but as a whole we are just very happy with our new roof, one thing i would like to mention is that Ben helped us to get the insurance company to help out on the money end of things after i had been trying for five years to replace my hail damaged roof..
Areas Of Satisfaction - I was most satisfied with the appearance of the job after they finished. It looked very professional.
Recognized Excellence - Ben is the one that gave me the most information and he did it in a very professional manner.
I'd give them 4 stars.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Recognized Excellence - Ben KEE did a good job.
Additional Comments - The roofer who worked on my house had to do some extra stuff but he was very polite and helpful and always explained exactly what was going on. He is a good representative for KEE.
I was happy with them 100%.
Areas Of Satisfaction - Everything was great and I was so happy with them.
They had excellent workmanship and they were easy to work with.
Areas Of Satisfaction - I was satisfied by their friendliness of everyone at KEE Roofing LLC. They were all very nice.
Recognized Excellence - I would like to recognize Benjamin Kee.
Learn why professional home builders and home improvement contractors join our community of quality.
Get started