Types of work

Types of work - Replace a walk-in shower.

Areas Of Satisfaction

Areas Of Satisfaction - They kept to the contract within the time allotted.

As stated the team that did the work was AMAZING…..worked their butts off day 1 no break 815-600. Day 2 same but I bought pizza for them so I made them sit with me for lunch….they only sat 15 minutes…..sales rep was great as well as installation…..my 93 year old mom is so happy with the results

Recognized Excellence

Recognized Excellence - The team that our remodel was amazing, respectful, courteous and worked really hard. Day worked from 815-600 no break……day 2 the same but I bought pizza and made them eat lunch with me….they only broke for 15 minutes…..these guys were amazing😃😃😃😃

Problem Resolution

Problem Resolution - I thought there was an issue with vanity drawers. I called the morning after install & they sent 2 guys out within 2 hours! Turned out I just have to get used to the soft close feature. Awesome customer service!

Recognized Excellence

Recognized Excellence - Sales rep Ryan Monaghan , installers Richard & his partner

Areas Of Satisfaction

Areas Of Satisfaction - All of them

Clean

Clean - They were cleaning really good while working which was great.

Safe

Safe - They did I have a narriw hallway and I needed to get to the bathroom a couple of times no problem

Respectful

Respectful - Yes, even told me to check my value it might have a little leak. That was so nice

Communication

Communication - Yes the men who came to do the job, the salesman giving me tips and the man who came out before the men who did the job

Quality Of Materials

Quality Of Materials - Yes, my son loves the shower and the material is nice and thick, looks great

Quality Of Workmanship

Quality Of Workmanship - Everything looks great and they took their time

Problem Resolution

Problem Resolution - My shower was a mess and yiu took care of that especially with my return from the heat and air

Professional & Organized

Professional & Organized - They were very professional and organized no mess left in or out

Schedule

Schedule - Yes!

Value

Value - Yes it was

Sales Knowledge

Sales Knowledge - I will retell everyone about my bathroom and show pictures too

Design

Design - When the salesman came out and I saw the sample I loved it and it turned out beautiful

Areas For Improvement

Areas For Improvement - None it was perfect

Areas Of Satisfaction

Areas Of Satisfaction - Yes it did, it exceeded

Knowledgeable

Knowledgeable - They no new exactly what to do

Referral Request

Referral Request - I will have to see. I do not know many people here

Additional Comments

Additional Comments - Love my guys Eric and Francisco

Easy process from Rep to Fitting to Install. Quality value work.

Everything was handled in a timely fashion from my first consultation to the project being completed. I am totally satisfied with my bathroom.

Recognized Excellence

Recognized Excellence - The guys were exceptional! The sales guy was great!

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Recognized Excellence

Recognized Excellence - Anthony & Mario were exceptional and very thorough and professional with no nonsense

Areas Of Satisfaction

Areas Of Satisfaction - The entire experience was exceptional

Additional Comments

Additional Comments - Very smooth transition

Happy with their work and their workers

Additional Comments

Additional Comments - Very happy with our walk in shower

The gentlemen that were on the job site were very professional. They did a lovely job, did not leave a mess, and were quite speedy to get the work done. I was quite pleased.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations, and it was a great job that they did.

I love my new shower! I loved how fast it took, and I loved the quality of the work.

They did excellent work and did the job quickly. My wife likes it and everyone likes it.

Types of work

Types of work - Removed the bathtub and tile, installed a pan and replaced the shower wall all around and installed a glass sliding door and new shower head.

Clean

Clean - There was no damage, they left it clean, and took away the old tile.

Safe

Safe - The job site was safe during the whole project.

Communication

Communication - They let me know what they were going to do, when they were finishing, and if problems came up. The communication was great.

Quality Of Materials

Quality Of Materials - Everything was good with the materials.

Professional & Organized

Professional & Organized - They were very professional and organized.

Schedule

Schedule - The schedule was good.

Sales Knowledge

Sales Knowledge - The salesperson was excellent.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations, they did 100% of what I expected.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Referral Request

Referral Request - My wife said she wants to refer her sister, but she has not talked to her yet.

The men who completed the work were very professional, answered my questions, kept me abreast of everything, and so forth.

The group was easy to work with kept to my budget and communication from contract signing to completion was perfect. Love my new tub and shower area Highly recommend

Problem Resolution

Problem Resolution - Had an initial concern that was addressed the same day

Recognized Excellence

Recognized Excellence - Brian did a great job on site. Kept me informed throughout the install

I am very satisfied with the product. My wife loves it.

Quality Of Materials

Quality Of Materials - I am very much satisfied with the quality of materials used.

Recognized Excellence

Recognized Excellence - I would like to recognize Bryan, the foreman, for his exceptional service.

Areas For Improvement

Areas For Improvement - They did not fall short in any area.

Everything was fantastic from start to finish.

Recognized Excellence

Recognized Excellence - I would like to recognize the supervisor over the installation crew.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with a timely and quality installation.

Additional Comments

Additional Comments - From the moment I met john, he and everyone that followed was super professional and knowledgeable.

Recognized Excellence

Recognized Excellence - Anthony was exceptional in answering all of our questions and providing us with the confidence to use Luxury Bath NJPA!

Areas Of Satisfaction

Areas Of Satisfaction - Thorough communication, respecting our house rules, and being quick and efficient with the install.

Additional Comments

Additional Comments - Thank you! We wish you did more than just bathrooms!!

Professional, timely expertly done

Areas Of Satisfaction

Areas Of Satisfaction - In these days of inefficiency this company and job exceeded all else

Domonick and Mario did a great job, paid attention to detail, worked efficiently, wonderful clean-up.

The cost of the renovation was breathtaking. As in very expensive.

When given the opportunity

The installers arrived on time, were very careful about keeping the mess confined to the bathroom, did a wonderful job & cleaned up their tools & all debri before leaving. Our new shower looks great!

Luxury Bath was very professional and respectful.

The bathroom remodel was excellent! They left everything neat and clean as well.