Carrie and Denise was always helpful!
We love our town home that we purchased a year ago!
Great Place to Live, Good Quality of Construction
Experience with office staff wa very bad. (Office Manager)
They were awesome and built a great house.
Meeting Street was a great builder to work with. Throughout the buying process, they stayed in constant communication, answered my questions thoroughly and overall made the process relatively painless.
Definitely an innovative builder with unique community design & construction that takes their projects out of the ordinary and makes them special places to live in
We've built multiple homes over the years across the US and our experience working with builders ranges from absolutely horrible to outstanding. Meeting Street is in the outstanding category and not because everything was flawless. No construction project runs without some detours and roadblocks along the way. The key is effective communication, managing expectations, construction quality, timely follow-up, and trust. In these areas, Meeting Street excels. We made a good choice and are happy with the final product despite Covid, supply chain problems, and unforeseen labor issues that had to be overcome. Bravo!
Given the price range that I bought my home in, I would recommend Meeting Street Homes & Communities to a friend. It was a pretty good value.
As a first time homeowner, I was initially nervous about the home-buying process, but it ended up being much easier than I expected. Nora and John were extremely helpful and communicative, and both my realtor and my third-party inspector were very impressed with the building material/quality.
They have a very good quality of construction. I would recommend them.
High caliber and top quality builder.
I was originally placed next to the woods, but now they have build a bunch of apartments right next to me. The homes are close together so you have to put up with everyone's business.
Overall working with Meeting Street Homes & Communities was an easy process. There were no major issues and everything was done well. They are good people to work with.
The realtor and construction managers have been incredibly responsive and attentive to our concerns throughout the entire process of purchase and ownership of our new home
Areas Of Satisfaction - The responsiveness and attentiveness of the Meeting Street employees has been top notch!
Recognized Excellence - John Ammeratta and Denise were both exceptional
Additional Comments - Although we will have to re-paint the house and replace bad carpeting on the first floor, we still have had a great experience with Meeting Street and I cannot say enough good things about John and how well he's taken care of our concerns along the way.
Problem Resolution - Austyn was great at addressing our concerns around closing
Construction Schedule - All items weren't completed by closing, but was completed within a week or so after closing; communication with Austyn was GREAT
Additional Comments - Overall our experience with Austyn, Denise, and John were fantastic. The home is great and they were all extremely responsive and I felt like they all genuinely cared to produce the best product they could. Our biggest issues pertain to not having the home 100% completed by closing, the poor quality in the paint, and the quality of the trim in a couple locations (that we missed in our walkthrough but that the sub cut some corners to complete on the aggressive timeline). That being said, we'd recommend Meeting Street and have already recommended Meeting Street to our friends and family.
I have worked with Denise both times and she's awesome.
Additional Comments - My experience with Meeting Street has been a very good one. Everyone was very polite and professional. I would like to recognize John and Denise for their exceptional service.
Construction Quality - There are a few minor issues, I assume every new house has. We will be emailing our 60 day list to Meeting Street and I'm sure Carrie will be able to address/fix all the issues.
Problem Resolution - Carrie has been truly remarkable. Every time I have needed to reach out to her for a question, issue or problem, she is on it! She is kind, professional and genuinely cares about her homes and her new homeowners.
Additional Comments - We are so impressed with Carrie. Not only was Carrie knowledgeable about everything we asked regarding the house, she was genuinely helpful everytime we needed her. Carrie truly is the face of Meeting Street for us, because we moved from Wisconsin and had no interaction or knowledge of Meeting Street prior to the day I first walked through the house in early July. Carrie also worked great with our real estate agents, as they had to do the walk through for us. Carrie actually got on the phone/we FaceTimed as she and our real estate agents were in the house. Please note, this survey is highlighed below that it is "Share as Timothy S." however, this is Wendy Scott responding to this survey. I have had the most interactions with Carrie, as I was here a month before my husband. We both give Carrie 5 stars and we love our home!
Any Changes? - Updated baseboards
Recognized Excellence - Austyn Tuttle and Denise Mackey
Construction Communication - John and Austyn are a great team and communication is wonderful.
I am almost neutral on this but since Carrie Sides has helped tremendously with problems I have had, I would recommend.
I already recommended my dad buying the model!
Any Changes? - I would have upgraded my kitchen appliances and maybe upgraded the floor!
Areas For Improvement - None
Areas Of Satisfaction - Evan Harvey was incredible to work with. He was very responsive and made our experience pleasant.
Recognized Excellence - Evan Harvey, he was in constant communication with us even during COVID19. He made sure all of our warranty items were followed up on as soon as if was safe to do so.
Additional Comments - We have been very pleased with Jon Manuel and Evan Harvey. They have been very responsive and easy to do business with. Evan has gone above and beyond by ensuring he followed up on our 60 day inspection.
Recognized Excellence - The two builders in this development are very customer service oriented and go over and above to address any quality issues or concerns. They have a very personal touch in all interactions and really care that as a customer you are satisfied.
The sales representative, Denise, was really awesome during the experience! My only issue was with the confusion with what they do with the first year warranty - what they will correct and won't correct.
They are quick and efficient.
Areas Of Satisfaction - Communication throughout the building process and after.
Recognized Excellence - Austyn and Denise
Areas Of Satisfaction - The workmanship was very nice
Additional Comments - Carrie was extremely helpful and always answered all my questions. She is professional and courteous.
Any Changes? - Have the option to make the master closet one larger closet ILO two smaller closets
Areas Of Satisfaction - John and Austin went above and beyond even after the home closed. They were both great to work with!
Recognized Excellence - John Ammerata
Meeting Street Homes & Communities was really good to work with. They accommodated everything and they were straight forward. When we asked for a specific request, there were no issues. We like that they customize everything and have a smile on their face. We are happy we went with them.
Construction Quality - For upgrading to quality materials, I liked that a lot.
Problem Resolution - Any issues that came up they addressed immediately.
Additional Comments - It was great, seamless and we are glad we went with Meeting Street.
Not sure because of the construction on my current home.
Recognized Excellence - Evan Harvey has continually communicated with us through any concern, issue or questions we have had.
Communication - Evan was very responsive to our needs throughout the entire process.
Recognized Excellence - While everything was not perfect and we definitely had our challenges, I have to say that Evan worked hard to satisfy our many requests for corrections; and to meet our expectations.
Additional Comments - Both Nora and Carrie were wonderful to work with. Made the whole process easy for us.
We went to a couple of builders and compared to them, Meeting Street's standards, conception, and dealing with people was better!
Any Changes? - Everything is good. I wouldn't change anything. I may would have added more gutters, but everything is okay.
Areas For Improvement - Everything is awesome. These are the best builders I have worked with so far.
Areas Of Satisfaction - They exceeded my expectations.
Recognized Excellence - I would like to recognize both Jon Manuel and John Ammerata.
Areas Of Satisfaction - The quality exceeded my expectations.
Recognized Excellence - Carrie Sides did a wonderful job of handling our concerns.
Sales Follow Up - Denise McKay was our sales representative gave a wonderful personal touch and helped us understand everything that happened during the process. She went above and beyond to be personable, and kept everything on schedule. She was patient, and we would recommend Denise to anybody as far as sales go. She felt like a personal friend by the time we were done.
Sales Process - I have never had anybody as professional as Sanders Abbott from American Mortgage. He went to great lengths to help us understand our options, and get us into a loan that was a great value to us. He did a wonderful job for us.
Areas Of Satisfaction - I like my floor plan and the overall selection of options.
Recognized Excellence - Carrie is always helpful and timely. I liked our sales representative Lauren as well.
Additional Comments - Very good team throughout the entire process.
Easier Than Expected - Yes, the staff was all very easy to work with and very professional.
Additional Comments - We are pleased with the new home and are really enjoying it. This is the third new home that we have purchased in North Carolina since moving here from New Jersey in 2011 and this one has been the one we're most pleased with.
Recognized Excellence - Jon Manuel was helpful and explained things very clearly for us. He was readily available if we needed anything sorted out or explained to us. He was also very approachable and thorough.
Any Changes? - I would make the master bedroom larger and I would find a way to have some grass area where you can relax. A community pool would be good also.
Areas Of Satisfaction - I was most satisfied with the communication with the builder.
Recognized Excellence - I would like to recognize Denise, John the builder, and Austin. All three of them are another level of good.
Construction Expertise - John Ammaratta is excellent.
Construction Schedule - Cannot be any happier with John.
Additional Comments - John Ammarratta and Denise are excellent.
Areas Of Satisfaction - Great communications with all involved, especially project superintendent...keep us undated on all aspectsof building progress. We were living out of state during process. All warranty work was completed promptly and on dates as promised!!
Additional Comments - We feel the builder has taken extra steps to ensure this community is properly finished, thus helping to ensure the valueof everyone property.
Additional Comments - Carrie, Mario, and Laurie have been absolutely wonderful. Brian and his staff kept the lines of communication open.
Construction Communication - Mario was great to work with.
Additional Comments - I am very happy with everyone at Meeting Street. I have been accommodated immediately when I asked a question or didn't understand (like how the new dimmer lights are different than anything I knew and thought I didn't have them). Mario and Carrie have helped me so much. It is tough being a woman on your own. If they weren't as responsive as they have been my experience wouldn't be as great as it is. I don't hesitate to ask either for help. It has never been refused or put off.I thank whoever came up with the idea of a $50 gift card. Lauren helped me through so many processes from the moment I signed on. I consider her a friend. She is very knowledgeable in her field. Her help through the entire process from picking out everything for the home to right up at the closing. Also Mr. Calvin Armstrong is to be commended. He is a professional yet very personable closing attorney.
Any Changes? - A slightly larger master bedroom. Otherwise I am absolutely thrilled with my home.
Areas For Improvement - None. They did a great job
Areas Of Satisfaction - Meetings throughout
Recognized Excellence - Mario and Carrie.
Recognized Excellence - Terry! Went above and beyond to help me get situated and personally addressed the 3 mo and 1 yr warrenty items.
Areas Of Satisfaction - I was most satisfied with the good customer service and I love the home.
Recognized Excellence - I would like to recognize Carrie for her exceptional service.
Areas Of Satisfaction - Everyone was very helpful and quickly responded to any issues or changes that needed to occur prior to and after move in. Great customer service!
Recognized Excellence - Mario was a life saver during a very stressful move in. Very accommodating and always followed up quickly to any questions or needs.
Construction Communication - Mario was great! He sent photos of the progress and gave us regular updates since we were out of state.
Additional Comments - Evan and Carrie were both a real pleasure to work with.
Problem Resolution - Both Evan and Carie are very responsive to any request Ihave made. Always friendly, respectful and willing to answer any questions.