They were great to work with and they went above and beyond! They made a stressful situation as smooth as possible and their customer service was excellent.
As a Realtor in the area, MISSOURI BASEMENT is the only company I use and trust that the work will be done quickly and correctly. Todd has met with several of my clients who are all very happy with his company and work. There are other companies out there but MISSOURI BASEMENT out performs them all. If you are looking for warrantied quality work, call Todd. He is top notch and he is actually so good that people leave these other companies to come work for him!! Becky
They were very very professional, neat, and clean. There was no pebble left anywhere. It was amazing!
Recognized Excellence - Todd Terbrock
Areas For Improvement - No they did exactly what was needed exactly when they said they would.
Areas Of Satisfaction - Not only did he fix the problem but he took measures to ensure that any new leaks would never hit my finished basement.
Additional Comments - Great work Todd!
Areas Of Satisfaction - This company has every bit of professionalism.
Recognized Excellence - The owner was awesome.
Additional Comments - I would like signs to go in my yard to advertise.
Recognized Excellence - The salmean was great.
Can't say enough about how professional these guys were from bidding the job through to completion. On time, clear communication with respect to scope of project, cost, what we could expect from the process, time needed to complete our project, etc. Everyone was friendly, respectful in every way, arrived on time (to the minute!), and completely cleaned their work area when finished. This is one of those straight forward, honest, more than fair to the customer kind of companies we will use again if our next home requires basement repair, and one I have already recommended to others.
Value - Very reasonable and excellent work!
Areas Of Satisfaction - Quality work, excellent system, hard-working crew, hands-on supervision and work by the owner, expertise was always on sight, on time everyday, finished ahead of schedule
Recognized Excellence - Yes, the owner Todd and his entire crew
Missouri Basement was very helpful during such an emotionally stressful experience.
Areas Of Satisfaction - Todd was super to deal with. No pressure at all. Just gave us all the facts that we needed to make our decision..unlike other basement companies we dealt with.
Recognized Excellence - Todd and his entire crew!
Additional Comments - Todd is fantastic. I recommend his company with extreme confidence.
Areas Of Satisfaction - Trouble shooting and timely and effective communication.
We were very impressed with their explanation of work, and even more impressed that when they found an error they sent a picture to show the repair. The salesman explained things very, very well. Compared to other people I think he made it very clear to us.
JoHanna was extremely helpful, insightful, professional, and courteous. I enjoyed the Kohler design experience.
They did a professional job. They informed us of things I was not aware of, and they negotiated the best they could with the insurance company.
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