Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how quickly they did the job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the service technician's professionalism. He was very good.

Recognized Excellence

Recognized Excellence - The person who did the work provided me with exceptional service.

Additional Comments

Additional Comments - They did a great job!

Areas Of Satisfaction

Areas Of Satisfaction - They were very thorough and they provided good explanations about the process and what they were installing.

Areas Of Satisfaction

Areas Of Satisfaction - The professionalism of the crew, especially the foreman, was great.

Areas Of Satisfaction

Areas Of Satisfaction - I liked that they were prompt, professional, courteous, and kept their word.

Recognized Excellence

Recognized Excellence - The installers and my salesperson both provided me with exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Neat, clean and timely.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their timeliness.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how clean they were and how quickly they finished.

Recognized Excellence

Recognized Excellence - The entire crew was all great. Everyone was great, from the salespeople to the workmen.

Additional Comments

Additional Comments - I would recommend Mr. Basement to anyone, and I'll be happy to do so in the future.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the foremen, they worked late to get the job done.

Communication

Communication - I have never had such fantastic people working for me as who were here doing the work. They were very courteous. They were great.

Areas Of Satisfaction

Areas Of Satisfaction - The people who were here doing the work were fantastic. They were courteous and efficient.

Recognized Excellence

Recognized Excellence - All of the help that was here, from the top down to the workers, were very good. I was so impressed with how courteous and efficient they were.

Areas Of Satisfaction

Areas Of Satisfaction - Any time it rained we had water in the basement, and now thanks to Mr. Basement we don't.

Recognized Excellence

Recognized Excellence - They all did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - The workers worked extremely hard and called us downstairs to point things out to us.

Areas Of Satisfaction

Areas Of Satisfaction - We were very happy with the new sump pump. It gives us a feeling of security.

Areas Of Satisfaction

Areas Of Satisfaction - All of the crew were courteous and professional.

Areas Of Satisfaction

Areas Of Satisfaction - They were quick and efficient. Office staff very friendly and helpful. Professional company.

Areas Of Satisfaction

Areas Of Satisfaction - They were very quick about the entire process. They were very organized.

Areas Of Satisfaction

Areas Of Satisfaction - I would have to say mainly with the quality of the job overall, it was exceptional in all and every aspect.

Recognized Excellence

Recognized Excellence - The person in charge of the job was exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - The speed and professionalism in which they did the job.

Recognized Excellence

Recognized Excellence - I would probably say the person in charge of the crew, he called every morning when they were on their way and kept me informed throughout every step of the process.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service. The salesperson was very friendly and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - I think everything that they did was exceptional.

Recognized Excellence

Recognized Excellence - It was a really hot day, but they all did a good job. I really appreciated that there was no high-pressure sales pitch.

Areas Of Satisfaction

Areas Of Satisfaction - It was difficult to even find a company that would install a replacement window well. Mr. Basement completed the job on-time and on-budget.