Recognized Excellence

Recognized Excellence - I would like to recognize Rocco who owns the company.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Recognized Excellence

Recognized Excellence - Rocco was excellent to work with. Always pleasant and responsive.

Areas Of Satisfaction

Areas Of Satisfaction - The main area of satisfaction for me was Rocco's attitude. In every situation, he maintained a very nice and professional demeanor.

Areas For Improvement

Areas For Improvement - Some of the electrical is not where we wanted it, but it is not their fault. We changed somethings and should have communicated that better.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded our expectations with the ceiling height.

Additional Comments

Additional Comments - Roco was very open and answered calls immediately, they were wonderful to work with and we would recommend them to anyone.

Recognized Excellence

Recognized Excellence - I would recognize Roco for his exceptional service. He was amazing, for him to be so involved in the process that was great for us. We had a leak and was at our house within 45 minutes, the owner of the company did this so that speaks volumes.

Areas Of Satisfaction

Areas Of Satisfaction - The timeline was amazing to have a project of that magnitude. They told us they wanted to be done in 12 weeks and they finished on that day. They would e-mail every Friday with an update and we appreciated that as well.

Additional Comments

Additional Comments - We recommend them to everyone. We fell as if we've built a partnership for life with them and will use them for anything moving forward.

Areas For Improvement

Areas For Improvement - The only thing I was disappointed with is that they said they would follow up after a year and they did not do that.

Areas Of Satisfaction

Areas Of Satisfaction - Rocco was very easy to work with. Mark does beautiful trim work.

Additional Comments

Additional Comments - I'd recommend them and I have already. We are very happy with the work they did.

They are an exceptional company. They did a great job. I am more than satisfied.

Recognized Excellence

Recognized Excellence - Rocco provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work, and the communication was spot on. It was really good.

Oneida Builders met and exceeded my expectations in every aspect regarding their quality, communication, customer service, and professionalism.

Recognized Excellence

Recognized Excellence - I would like to recognize one of their workers, Mark, and almost everyone that worked for them.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded my expectations in every aspect regarding their quality, communication, customer service, and professionalism.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire team.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with everything throughout the entire project.

Types of work

Types of work - Adding a sunroom and elevator

Areas Of Satisfaction

Areas Of Satisfaction - Quality and responsiveness

Oneida Builders did a wonderful job in our kitchen. We are pleased with the final look, and the process was easy and quick!

Recognized Excellence

Recognized Excellence - Rocco Sinisgalli, Mark Shaw, and Willis Mast

Areas Of Satisfaction

Areas Of Satisfaction - The overall quality of the work and materials, the speed and efficiency of the work, and the fairness of the price.

I will highly recommend Oneida Builders.

Quality Of Workmanship

Quality Of Workmanship - Workmanship was exceptional.

Problem Resolution

Problem Resolution - Rocco was most responsive to problem resolution although there were few of them.

Value

Value - We got a whole new first floor for a very fair value.

Recognized Excellence

Recognized Excellence - David was very knowledgeable and personable. I very much enjoyed working with and learning from Rocco. I also enjoyed all the sub contractors.

Areas Of Satisfaction

Areas Of Satisfaction - Most everything met and exceeded our expectations. This included the initial planning with David and Rocco. Rocco made many suggestions that proved correct (e.g., purchase in- ceiling and in-wall speakers, replace crown and dental molding, eliminate chair railing, doorway trim, can lights). Painting is great. Floors are great. Cabinets and countertops are great. All trim is stunning.

Additional Comments

Additional Comments - I will highly recommend Oneida Builders to my friends. I also look forward to using them for our next project.

Additional Comments

Additional Comments - Rocco and his team are amazing. Highly recommend

Recognized Excellence

Recognized Excellence - The whole team was very professional.

Areas Of Satisfaction

Areas Of Satisfaction - They came in on budget and ahead of schedule.

Additional Comments

Additional Comments - We've already recommended them to others.

Recognized Excellence

Recognized Excellence - I would like to recognize Rocco for his exceptional service.

Additional Comments

Additional Comments - It was what we expected. This would have been our third project with them.

They were professional and did outstanding work.

Recognized Excellence

Recognized Excellence - They were all great. Anytime I needed to talk to him he would be there, the guy that owns the business. Rocco with an Italian last name.

Rocco communicates well. He and his team are reliable and provide quality work. We have used Oneida on multiple projects. We are completely satisfied with each.

Areas Of Satisfaction

Areas Of Satisfaction - They have always exceeded our expectations in every facet of our projects

Additional Comments

Additional Comments - Oneida is honest, professional and the BEST in the business! We wouldn't even consider anyone else!

Recognized Excellence

Recognized Excellence - I would like to recognize Rocco and Mark.

Areas Of Satisfaction

Areas Of Satisfaction - Oneida Builders met and exceeded my expectations with the quality and speed of work.

Additional Comments

Additional Comments - I found Oneida to be very timely, excellent quality and very good people to work. I would recommend them very highly.

Recognized Excellence

Recognized Excellence - Rocco, the owner, was readily accessible during the project and very easy to work with. Mark Shaw is an excellent carpenter and I am fairly sure he can fix anything. They were the two people we interacted with most during the project, but everyone from the demo guys to the tile guys to the painters were all prompt, courteous, and professional when working in our home...and everything turned out great!

Additional Comments

Additional Comments - Would not hesitate to recommend Oneida to neighbors, and will call them when it is time to renovate our basement

Areas Of Satisfaction

Areas Of Satisfaction - They stuck to their schedules & were very good at communicating. Their subcontractors were very hard working & talented. They were all very experienced at their jobs.

Problem Resolution

Problem Resolution - Unbelievable customer service and so ethical. They stand behind their work and if it’s wrong, they fix it.

Additional Comments

Additional Comments - I wish all the other contractors were like Oneida. They were really upfront and whatever they said, they did. They communicated effectively through the whole process of my remodel, which was awesome. They really did a great job.

Recognized Excellence

Recognized Excellence - Rocco, the owner, did what he said he was going to do and made sure all of his contractors did that as well.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. It was one of the smoothest renovations I have ever gone through.

Areas Of Satisfaction

Areas Of Satisfaction - They met/exceeded my expectations in every category from the demolition to ordering and assigning me a home decorator. We met at the tile store and she was pretty amazing. The whole process was very smooth. I couldn't be more happy with the way it all worked out. The final product is outstanding.

Oneida Builders refinished our kitchen and helped us build a bar in a home entertainment room and were very satisfied with the results and felt like the quality of the work was very high. Communication with Roco and his team was very good.

Areas Of Satisfaction

Areas Of Satisfaction - Rocco and his team were great at problem solving and working together. We were thrilled with our renovated kitchen and basement wet bar. Rocco also made himself available for questions later on, well after the engagement.

Problem Resolution

Problem Resolution - Definitely true. Roco was very responsive and willing to work with us on whatever the issue was.

Recognized Excellence

Recognized Excellence - I would like to recognize Rocco for his exceptional service. He was our contact, and the person in charge of the job and the folks that he had working for him I thought were very very good. He had an assistant, and I thought he was very good. We thought a lot of the electrician that Rocco used for the project.

Areas Of Satisfaction

Areas Of Satisfaction - With respect to the final product, we were pleasantly surprised at how well the kitchen came out and how well it worked. The couple of instances since then that I have needed to follow up with Rocco he was great about that. The customer service after the project was extraordinary!

Design

Design - Yes, and it is a big improvement in the layout of the prior kitchen.

Additional Comments

Additional Comments - It was a good project, and we would definitely use them again!

I was so pleased with the job they did for my bathroom; I would use them again for other projects throughout the house.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the organization with their time and the job - they did it on time and professionally.

They did our kitchen project seamlessly, stress-free they kept the job site clean and a year later we had an issue and they came out and resolved it at no cost and did it perfectly. I would use them for any future projects that I plan to do. I cannot recommend them more highly.

Areas For Improvement

Areas For Improvement - They did not, the project was done smoothly and I have no criticisms. They had a designer and an architect helping us. We had a budget it was very detailed. They have done projects in our neighborhood previously and they knew there was going to be a problem and addressed problems that other remodelers said that it wasnt going to be a problem and it was when they opened it up. They were fantastic

Additional Comments

Additional Comments - Rocko is phenomenal did it the right way and didn't cut corners and everything was good quality.

I am likely to recommend Oneida Builders to a friend. I loved my experience with Oneida Builders. Truly the best.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the professionalism and quality of work. It was outstanding.

Areas Of Satisfaction

Areas Of Satisfaction - Oneida Builders were very responsive and professional and that exceeded my expectations.

Additional Comments

Additional Comments - We are not only pleased with the way the project turned out, we actually enjoyed the whole experience!

Areas Of Satisfaction

Areas Of Satisfaction - Quality of finished product. And pleasant workmen.

Additional Comments

Additional Comments - Absolutely superior experience.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the quality of the build.

Additional Comments

Additional Comments - They were wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - They communicated well and came up with some good ideas as far as creative ways to resolve potential issues.

Additional Comments

Additional Comments - They did a semi-total remodeling of a home we bought that was not new. They gutted and redid a master bath, they added a 2nd-floor room with a 20-ft ceiling, and a year later, they did a complete kitchen.

I would certainly use them again!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Oneida Builder because they stuck to the timeline.

Additional Comments

Additional Comments - I am very thankful to have found such a quality contractor.

Areas Of Satisfaction

Areas Of Satisfaction - Follow through and communication were exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - Honest, dependable, good workmanship

Additional Comments

Additional Comments - I would definitely use Oneida Builders again

Areas Of Satisfaction

Areas Of Satisfaction - I felt that Rocco maintained appropriate communication and addressed our concerns in a timely manner.

Oneida Builders completed our renovation timely and on budget. I was impressed with not only with the quality of work but also with their knowledge and guidance.

Areas Of Satisfaction

Areas Of Satisfaction - On budget and on schedule

Oneida was excellent. Very responsive. Attention to detail, and very good up-front planning.

Problem Resolution

Problem Resolution - Mistakes happen. Oneida was on top of all fixes. We are very satisfied.

Schedule

Schedule - We stayed on schedule. Investing in pre-project planning was critical.

Recognized Excellence

Recognized Excellence - The entire team was exception—Luis and his painting crew, Mark the carpenter, Current Demands electrical. All were great!

We love our remodeled kitchen. Oneida delivered just what we agreed to and more.

Areas Of Satisfaction

Areas Of Satisfaction - Considering the extend of the job, the house was kept very clean. We were completely satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - meeting budget, finishing on time, being clean, and good communications throughout

We used Oneida to remodel our kitchen and we are very pleased! The entire process was easy--from the initital estimation to the final punch list. Oneida was very good at communicating with us throughout the process and they completed the work on time. We would not hesitate to recommend Oneida.

Areas Of Satisfaction

Areas Of Satisfaction - We were very happy with Oneida. They were organized, responsive and the work was excellent! We would definitely use them again.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - Communication of status and meeting deadlines

Areas Of Satisfaction

Areas Of Satisfaction - They communicated very well and they always got back to me pretty quickly whenever I had questions or concerns.

Lead Source

Lead Source - I have seen signs in our neighborhood.

We have used Oneida for several projects and we are always satisfied with quality and workmanship of their craft. We completely trust them working in our home and would recommend them to anyone.

Lead Source

Lead Source - We have used Oneida Builders before on previous projects.

Areas Of Satisfaction

Areas Of Satisfaction - The area where I was most satisfied with Oneida Builders was with the design and timeliness.

Areas Of Satisfaction

Areas Of Satisfaction - They did exactly what they said they would. They followed through with their commitments and stuck to the schedule. I always knew what was going to happen and that made me feel comfortable.

Lead Source

Lead Source - We were referred by a friend that goes to our church.

Additional Comments

Additional Comments - I am very happy with everything. I will and have recommend them to friends and neighbors. I had a very positive experience.

Areas Of Satisfaction

Areas Of Satisfaction - Was very impressed with their attention to us as customers even though it was a small job. Would highly recommend them to anyone.

Areas Of Satisfaction

Areas Of Satisfaction - Easy to work withProfessional builder with design capabilities in-house.Quality of workmanship

Areas Of Satisfaction

Areas Of Satisfaction - great sense of urgency and proactive advice and help we got from Rocco. His judgement and experience was invaluable.

Additional Comments

Additional Comments - Again we were very happy with Oneida and we would use them again.

Areas Of Satisfaction

Areas Of Satisfaction - Top rate company and professionals

Additional Comments

Additional Comments - Extremely pleased with Oneida and would highly recommend them. Excellent followup after the job was done and we had some issues that had arisen. Rocco is a "can do" person who will find a way to make things right.

Construction Quality

Construction Quality - The gable they built looks like it was always a part of our home. The room looks like it was always a part of the house. Great job!!!

Additional Comments

Additional Comments - We have already referred people to Oneida Builders and will continue to do so in the future

Schedule

Schedule - They were great about the schedule.