They were all nice. I have not gone on the roof to see the job.

Michael was exceptionally helpful in explaining the entire process to me. He ensured I understood each step and kept me thoroughly informed throughout, making the experience significantly smoother and less stressful.

There was always quick communication with the project manager, who was also very polite and respectful. However, there were a couple of breaks in communication with the guys doing the work: once with the roofers, who had to come back and do my shed, and again with my solar panels, who I’m still waiting on to install the critter guard upgrade I purchased. Otherwise, quality of work has great. My patience is being tested on when this critter guard will be installed, as I’m still waiting after a month of notifying that it was not installed.

I was kept informed through the process and they worked in partnership with my insurance company.

I’m not going to say anything was wrong but it took a long time to get the roof inspection approved.

We thought PRQ Exteriors as incredibly unprofessional. The contractors were terrible. Not a single job that they did was completed correctly. Every job we had required them to come out multiple times. Communication was awful. Quality of work was awful. Now that it's complete, we are incredibly dissatisfied with the level of work.

Very thorough through the entire process. Communication was great

Always communicating clearly, open dialog with managers, kept to contract and time line.

Very happy with the quality of our new roof

Worked very closely with their sales person to get the insurance lined up to cover the whole roof, when only a small portion of the roof was actually affected by wind damage (Per Colorado law). This process took more than six months. But once done scheduling of the uninstall of solar, the roof replacement, reinstallation of solar went very smoothly. Work seemed to be very good until first windstorm when several shingles blew off the roof. This shouldn’t have happened, as high wind, velocity shingles were used. PRQ quickly got someone out to fix it. Unfortunately, about a week shingles From the same area of the roof blew off. They were very responsive to get people back out here to make sure that the job was finished properly and done right. We will see if it is in the next wind storm. I appreciate their responsiveness, and overall the work quality, Attention to detail, and cleanup was excellent.

The one downside was, they did use a subcontractor for fixing the drywall in the garage ceiling, which had gotten wet from rain damage. The subcontractor sent two people who were not very skilled at installing drywall (by their own admission, and by what I witnessed. Plus the price that was paid for the drywall installation service was ridiculous. While it was covered by insurance, the quality and workmanship Was not worth the cost. I would give these guys a 1 If I could separate out the two pieces of work

I don't like how they milked out my insurance company to gain a big profit.

Amazing team. From sales rep, to inspector, payment process and handling of my insurance company.

good communication, very effecient, super clean work

It was the best service I have ever had.

They are a great company to work with.

This project took three seasons and we were never satisfied that it was completed. PRQ informed us after the fact that they did not perform the gutters and subbed the project to parties that could not deliver, added additional costs, and damaged our roof and siding. After all that, PRQ continued to send invoices a year after completion to reconcile what they thought was due. One of the worst experiences with home repairs ever!

Great company. Professional, impeccable communication throughout project, knowledgeable, roof done fast, great clean-up, roof looks great, inspection passed.

Excellent communication w me and my insurance company.

I’m not going to say that who ever did our roof didn’t do a good job, I assume they did. I just don’t like the way they handled business. We were never knew how much the roof was supposed to cost and how things were handled between them and the Insurance. We felt like we got screwed in the end’

The communication and overall execution of the job was poor. After the initial sales pitch and “rope in” to use (if insurance approved new roof, must use their company) the job fell apart. The installers ruined brand new gutters that were placed a year prior to roof replacement, the installers left a huge mess and attempted to cover up the damaged gutter. Repair people from the company had to come out 4-5 times. Each time someone came they found something else that needed repair. There was no project manager on site day of install, as was told there would be, so how do you communicate with people who don’t speak English and don’t respect the property. A really big disappointment and quite honestly who knows if the install was even done properly. I would not recommend this company, but rather caution and not recommend to someone needing roof or home repair work.

They were great to work with and coordinated insurance

PRQ not only did a great job with my roof replacement, but their flexibility with my schedule and patience with my situation was amazing! It is a well run company with attention to detail and I fully recommend them!

Very professional, worked closely with the insurance company. Work was done on time

After dealing with them directly, I have recommended them to 4–5 people, and they move smoothly and quickly.

They were awesome to deal with.