About this company
Pools of Fun
For 40 years we’ve been bringing inground pools to backyards in Indianapolis and the surrounding areas including Avon, Bloomington, Brownsburg, Carmel, Fishers, Greenfield, Greenwood, Noblesville, Lafayette, Plainfield and Zionsville. From custom crafted luxury in-ground pools to our affordable above ground pool options, featuring Doughboy, we offer a wide range of in-ground pool designs to suit backyards and budgets of all sizes. Since breaking ground on our first project in 1981, we’ve grown from a small family business to Indiana’s largest pool company. But we’ve never outgrown our reputation for quality workmanship and customer support. With over 5,300 in ground pool installations to our name, we continue to maintain a customer satisfaction rating of 98.5%. We truly believe that this unflagging commitment to service and the customer experience is what sets us apart in the pool industry, and what earned us the 2011 award for Best Local Pool Builder. Yes. There is a difference with Pools of Fun!
Types of work
GuildQuality surveys
Badges
Photos 50
Customer satisfaction
Of 579 customers surveyed, 326 respondedReviews 291
Of 326 respondents, 291 left a reviewRecent reviews
James H.
Pools of fun were the best group of guys we have ever worked with. Very professional, friendly and quick response times.
Jill G.
Excellent team work from beginning to end.
Caleb C.
There were no financial surprises. The build schedule was relayed to us and was adhered to. Our pool was completely finished in four weeks!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Extremely fast install. It was clear from the beginning that each crew was very experienced.
Recognized Excellence
Recognized Excellence - Dustin was great.
Response
Jeff A.
Additional comments
Sales Knowledge
Sales Knowledge - Jake S was extremely helpful and guided us through the process with easy.
Construction Quality
Construction Quality - Bryan C was amazing!
Areas Of Satisfaction
Areas Of Satisfaction - Work was done efficiently and those subs performing the various speciality work did great.
Additional Comments
Additional Comments - Job well done!
Response
Review in Carmel, IN
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Timing of everything was as promised.
Recognized Excellence
Recognized Excellence - Dustin Wilkerson was great to work with. Knowledgeable and great communication along the way.
Review in New Palestine, IN
The pool was built really well. I felt like we just got dropped off and it is hard to remember things due to being a new homeowner. The concrete cracked in a few places and we wouldn't have let them done that and would have done the joists.
Tiffany G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The concrete looks just incredible and we were super impressed at how quickly each stage went once we reached it.
Recognized Excellence
Recognized Excellence - Jake and Bryan were both wonderful to work with. I really appreciated Bryan's relaxed-but-professional approach, and Jake was a great salesman who did exactly what I asked him to do, which was just keep calling until we were ready!
Additional Comments
Additional Comments - We are so happy with how our pool and patio turned out; our family loves spending time outside together and we can't wait for next year's pool season already. Thank you!
Toni B.
we had SUCH a great experience! I have been telling everyone! Jake was a great communicator with all of my questions leading up to dog day. Dustyn managed the project and our expectations wonderfully. The landscape plan that Chris created for us exceeded our expectations! I actually could not have been happier with the whole process. Well done POF!
Additional comments
Sales Knowledge
Sales Knowledge - Jake was awesome! Responded to my questions in a timely manner always. Just a pleasure to work with.
Professional & Organized
Professional & Organized - Our dig day was May 5, 2024 and we were enjoying our pool June 5, 2024. Dustyn was great and managed the whole process top to bottom really well.
Communication
Communication - Communication was GREAT!!!
Areas Of Satisfaction
Areas Of Satisfaction - Landscaping plan, price, and 10 out of 10! The design really elevates our pool and backyard. This is the main area that my expectations were exceeded. In general the level of communication between Jake, Dustyn & Chris was great! I’ve hired out many projects and that is usually a big downfall with contractors but these guys do their jobs really well.
Current Referrals
Current Referrals - I have been referring everyone I know. Lol
Troy S.
I would definitely recommend Pools Of Fun. From the design process to the actual build, the entire team was focused on delivering the pool of our dreams. They all went out of their way to ensure we had a great experience. I can’t say enough about the excellent customer service we received.
Jeremy C.
Everything was good until the final cleanup, pool school, and warranty repairs scheduling.
Laura L.
I would highly recommend Pools of Fun to anyone. Hands down best experience we have had from day one. Tyler and Matt were exceptional and walked us through every step. Sales, customer service, professionalism and communication were an A+. Great job and can’t wait to enjoy our pool this summer!! Thanks Pools of Fun for many memories to come in our backyard oasis!
Troy M.
I would definitely recommend Pools of Fun to family and friends.
Angela S.
Did what said main point for us
Monica L.
A well oiled machine! Great communication, thought ahead and offered suggestions along the way. Very pleased with our pool build.
Sandra S.
All ready have
William C.
Great experience! Drastic change to our property & something we will enjoy for years to come.
Liz O.
We would be happy to recommend Pools of Fun to anyone and everyone!
Gary O.
They were great to work with!
Bridgit S.
From the sales team to construction crew the communication was excellent. Our project was finished in 4 weeks which exceeded our expectations. We would and have recommended Pool of Fun to anyone looking to install an inground pool.
Mindy B.
Everyone at Pools of Fun has been great to work with from Bruce the Sales/Design guy, to Dustin the Project Mgr to Tom the Quality Assurance mgr!! The Greenwood store location Mgr Darren has also been very helpful!!
Chris S.
From beginning to end great communication
Kevin S.
From design to completion was hands on and involved by everyone I worked with
Bill S.
See below. Tremendous experience all-around. Couldn't have been more pleased with the team and end-product. Great work by all. Will absolutely recommend!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Overall, it was an EXCELLENT experience from start to finish. Could not have been more impressed with the professionalism, knowledge, and customer service provided by the entire team. Fantastic work.
Recognized Excellence
Recognized Excellence - We would like to recognize Steve Bamman and Tyler Hermon. We cannot say enough great things about how well Tyler, Steve, and their team took care of us. They treated the project as if it was their own and could not have been more helpful throughout. I cannot say enough about the time, effort, and care that went into the project under their leadership. A tremendous experience all-around and would recommend any friends, family, or co-workers who are interested in pool to use Pools of Fun and request to work with those two. There were certainly others from the Pools of Fun team who played critical parts in the success of the project, but unfortunately I do not have their names. I'd like to make certain any/all team members who worked on this project are recognized as going above and beyond to deliver a tremendous end product. Couldn't be more pleased.
Additional Comments
Additional Comments - Thank you to the entire Pools of Fun team. As people who have never had a pool (built or purchased a home with one existing), we could not have been more impressed. The trust built and care exhibited by the Pools of Fun team really put me and my wife at ease. It was clear there were true professionals and thought leaders who knew the ins and outs of a pool project that were working on our pool. There was never a time we felt uncomfortable, in the dark, or unaware of what was being done and what was expected from us. The project was on-time, on-budget, and the communication was tremendous across the board. As someone who works in consulting and deals with clients on daily basis, I understand how important it is to have excellent customer service, and I couldn't be more impressed with what we saw and experienced throughout the experience. Thank you to the entire Pools of Fun team. We cannot wait to see the joy on our kids faces when we open next Spring! Great work!
Response
Kim W.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Service was top-notch throughout... truly some of the best customer service I've ever received for an ongoing project.
Recognized Excellence
Recognized Excellence - Tyler and Matt were both excellent!
Response
Kevin S.
They were easy to work with. They installed everything on time and left the work site in good condition.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations with the time it took to complete the installation.
GuildQuality
Customer feedback report
